Retail Focus
JULY 16, 2024
Price, sales and coupons have a huge impact on customer loyalty. Studies have shown time and time again that customers will ditch a brand they are loyal to if they find a similar product of the same quality at a lower price. In the eyes of a consumer, coupons are exciting, so brands need to be able to capitalise on them to make the most out of their offerings.
Retail Wire
JULY 16, 2024
Burger King fired the mother and son after the mother revealed her hiring methods.
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Inside Retail
JULY 16, 2024
The supplier of loungewear brand The Oodie has been fined $101,280 for failure to include high fire danger warning labels to its kids products. The Australian Competition & Consumer Commission (ACCC) has issued Davie Clothing with six infringement notices related to its Kids Beach Oodie range. The company supplied six designs without the fire label fixed to the garment or displayed on its website, as required by the safety standard.
Retail Wire
JULY 16, 2024
Taco Bell is now offering an "early retirement community.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Inside Retail
JULY 16, 2024
Luxury camera and lens brand Leica has opened its largest store anywhere in the world, in Melbourne’s CBD. The four-storey store at 267 Lt Collins Street is Leica’s third shop in Australia and its 29th gallery globally. It features a retail shop and full cafe on the first level and a photographic gallery on the second. A mezzanine photographic gallery currently showcases ‘Colours of Antarctica’ shots by Leica ambassador Stuart Robertson.
Retail Wire
JULY 16, 2024
It's time to cash in on all the savings for this once-a-year sale.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
JULY 16, 2024
Stop & Shop will shutter 32 supermarkets in Connecticut, Massachusetts, New York, New Jersey and Rhode Island by Nov. 2, 2024. The retailer, a division of Ahold Delhaize , will still operate more than 350 stores in this region following the closures, and associates at the affected stores will be offered alternate positions with the company. “As we announced in May, Stop & Shop has evaluated its overall store portfolio and made the difficult decision to close underperforming stores to cre
Inside Retail
JULY 16, 2024
The delivery experience is critical in shaping how Australian online shoppers judge a brand. For example, a staggering 91 per cent of customers who receive damaged items will avoid or abandon that retailer entirely and one in two will share their negative experience via word of mouth, according to a survey undertaken by Inside Retail and Team Global Express.
Retail Wire
JULY 16, 2024
Hugo Boss saw its shares drop as much as 10% following a downward spiral in its sales forecast. This highlights ongoing challenges in the luxury fashion industry.
Retail TouchPoints
JULY 16, 2024
The grocery sector is primed to benefit significantly from the opportunity that AI presents, both for retailers and shoppers alike. Grocery stores have voluminous catalogs and their many products have a wide range of attributes. Whether it’s ground beef, canned goods or frozen food, the distinctions inherent in these very dissimilar categories must be handled differently.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail Wire
JULY 16, 2024
Customers can snag all the best buys for two days only.
Retail TouchPoints
JULY 16, 2024
Shein ’s latest pop-up in Canada, a retro-inspired four -day event that took place in Montreal from July 11-14, drew more than 10,000 visitors. The pop-up comes amid a major push by the fast fashion app to grow its Canadian consumer base that also has included a sustainability-focused pop-up in Vancouver and a “moving billboard” campaign on streetcars across Toronto.
Retail Wire
JULY 16, 2024
In the midst of political turmoil currently affecting the world at large, it's no surprise that the Russian cybersecurity company Kaspersky Lab will shut down its U.S. operations and lay off its U.S.-based employees.
Retail TouchPoints
JULY 16, 2024
Sephora has announced plans for its annual SEPHORiA fan event and beauty festival, which will kick off in Atlanta on Sept. 27 before heading to Paris, Shanghai, Rio de Janeiro and Dubai. Tickets are now on sale for the Atlanta event, which will take place at Pullman Yards. The event will feature access to beauty experts , from brand founders to renowned makeup artists, as well as beauty master classes , surprise guest appearances , social content opportunities and exclusive swag.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Wire
JULY 16, 2024
Trader Joe's "Everything but The Bagel" seasoning, known for its blend of garlic, onion, and poppy seeds, is popular in the U.S. but banned in South Korea as being a narcotic.
Retail TouchPoints
JULY 16, 2024
British multi-category retailer Marks & Spencer plans to open at least 10 new convenience stores in conjunction with its franchise partners and refresh up to 50 existing c-stores this year as it looks to grow its £1 billion ( $1.3 billion ) convenience business. The company kicked off the c-store push earlier this month with the reopening of its Liverpool Street Station Mezzanine store, which was renewed in partnership with travel food retailer SSP.
Inside Retail
JULY 16, 2024
Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.
Retail TouchPoints
JULY 16, 2024
Within the retail industry, staff training, teaching and upskilling is a widely recognized challenge. Several factors play into this, and unfortunately, things aren’t getting easier for educators in retail. First, the retail industry continuously demonstrates some of the highest staff turnover rates , especially for frontline workers. This means that onboarding is a continual process for many mentors.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
JULY 16, 2024
Retailers have welcomed the Western Australian National Party’s election commitment to deregulate trading hours for businesses, allowing stores to open 24 hours a day. Currently, WA businesses are restricted to trading between 8 am and 9 pm from Monday to Friday, 8 am to 5 pm on Saturday, and 11 am to 5 pm on Sunday. “These restrictions are most evident as we head into the all-important Christmas trading period when many discretionary retailers make up to two-thirds of their profits.
Retail TouchPoints
JULY 16, 2024
Ace Hardware remains remarkably spry for a centenarian. The retailer-owned cooperative has already opened 100 new stores this year, halfway to its goal of 200 store openings by the end of 2024. One of those new stores, in Roswell, Ga., was the retailer’s 5,000 th U.S. location; Ace now operates more than 5,800 stores across all 50 states and 60 countries.
Inside Retail
JULY 16, 2024
Burberry’s shares dropped 15 per cent in London in early trading on Monday after reporting sales falling off a cliff across all regions outside Japan. The British fashion house announced the suspension of its dividend payments and immediately replaced CEO Jonathan Akeroyd, who started at the company in April 2022, with Joshua Schulman. While the luxury sector remains uncertain as Chinese consumer demand slows, industry experts think Burberry’s staggering performance indicates deeper, syste
Retail Gazette
JULY 16, 2024
Co-op has launched one of its biggest ever brand campaigns to encourage the UK to turn into a nation of co-operators. The ‘Owned by You. Right By You’ campaign highlights the social and financial benefits of a co-operative business model, and comes as a new survey by the retailer found that more than 50% of consumers don’t understand what it means when a business is a co-operative or a mutual.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
JULY 16, 2024
Do you believe that knowledge is power? Imagine how great it would be to know the next winning lottery numbers! That would be awesome, right? Unfortunately, this is just a wishful thinking. In our day-to-day lives, however, having knowledge about our expenditures, upcoming weather conditions, or the extent of our children’s screen time is important.
Retail Wire
JULY 16, 2024
Porsche has expanded its all-electric Macan SUV lineup with two new models: a rear-wheel-drive Macan and the high-powered Macan 4S. Both of these models are advertised as having a slew of new features.
Inside Retail
JULY 16, 2024
Sportswear giant Adidas has hiked its full-year earnings guidance after a “better than expected” second quarter with an 11 per cent increase versus the year prior. The company’s sales grew by 9 per cent to US$6.3 billion (A$9.3 billion) – excluding Yeezy sales in both years – with a 16 per cent increase in currency-neutral revenues. The company’s gross margin reached 50.8 per cent in Q2, reflecting better sell-throughs, reduced discounting, lower sourcing costs and a more favou
Retail Wire
JULY 16, 2024
Audi has just released detailed information about its newest model, the A5, which replaces the A4 in the current lineup of sedans.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
JULY 16, 2024
Social media can be a difficult beast to handle, especially for brand founders presenting as the face of their business. Many direct-to-consumer brands have successfully built consumer awareness by cultivating the founder’s own social media presence. Examples include travel brand Beis founded by actress and entrepreneur Shay Mitchell and Em Cosmetics founded by YouTuber Michelle Phan, just to name a few.
Retail Wire
JULY 16, 2024
An activist hacker group claims to have exposed thousands of internal Disney messages.
Inside Retail
JULY 16, 2024
Luxury retailer Dior has named Formula 1 star Lewis Hamilton as its new ambassador and guest designer, kicking off the launch of a lifestyle collection. Hamilton has collaborated with Dior’s creative director Kim Jones to design the fashion collection, and he has expressed his excitement by stating that they share similar values and concepts for this creative collection.
Retail Focus
JULY 16, 2024
Rewarding your customers is no longer optional, it is a given. From local businesses to global conglomerates, gaining customer loyalty is the key, and nothing fosters that more than providing a reward. But giving them can be tricky, as it needs to be done correctly and add value. Below, we discuss the most popular rewards for retail customers. Points Systems Points systems are usually applied through a loyalty card , either a digital one or the old-fashioned paper where you add stickers or stamp
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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