Retail Focus
MARCH 27, 2025
Reward marketing is the use of rewards and reward-based programs to encourage desired behaviors from customers and potential customers. It can be used to attract new customers to online stores and has long been used in gaming where new players are rewarded with in-game currencies just for joining and can receive additional content if they sign up for a project early.
Inside Retail
MARCH 27, 2025
On Tuesday, March 25, Treasurer Jim Chalmers presented the 2025-26 Australian Federal Budget, disclosing updates to key economic forecasts. Amid mounting economic pressures and rising costs, small businesses had hoped for a budget that would offer relief and endorse growth. Instead, the latest budget largely falls short, leaving many business owners wondering how they will navigate the challenges ahead.
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Retail Focus
MARCH 27, 2025
The Sloane Stanley Estate has announced So. Shell, the manicure and pedicure treatment brand, has made its Chelsea debut on Fulham Road. So.Shell has opened a 1,328 sq ft salon at 307 Fulham Road. It offers customers a wide range of treatments such as nail extensions, nail art, lash treatments, and eyebrow grooming laminations, all performed by highly qualified professionals and which can be done simultaneously.
Inside Retail
MARCH 27, 2025
Tumi is charting an ambitious course for growth across Asia Pacific and the Middle East. Aris Maroulis, VP of Asia Pacific and Middle East at Tumi, said further expanding and optimising Tumis retail network in Asia Pacific remains one of the companys key priorities. We feel strongly about providing our customers with the full, premium Tumi experience wherever they shop, Maroulis told Inside Retail.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail TouchPoints
MARCH 27, 2025
Between the tariff tug-of-war, flailing markets, insanely high egg prices and general twitchiness (as one strategist put it), consumers have gotten a bit hard to nail down lately. So perhaps its not surprising that the dominating talk among retail executives at Shoptalk this week has revolved around what exactly consumers want and need right now. One thing is clear its not AI.
Retail Gazette
MARCH 27, 2025
Asda has unveiled an 80m investment into retail pay, raising hourly rates for store-based workers to 12.60 from October. Around 115,000 Asda retail and Asda express staff members will be given a pay rise of 4.7% across three phases, boosting wages from 12.04 to 12.60 per hour. Additionally, hourly pay rates for staff members at stores within the M25 will increase to 13.82.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MARCH 27, 2025
The second day of Shoptalk featured several panels on how brands are harnessing the power of tech and storytelling to connect with todays consumers. Executives like Sephoras vice president of marketing partnerships Celessa Baker and Metas group lead of retail and e-commerce Karin Tracy highlighted the importance of experimenting with digital storytelling spaces, whereas Kendo Brands chief digital officer Sapna Parikh emphasised the importance of building an authentic connection with the brands c
Retail TouchPoints
MARCH 27, 2025
Old Navy has partnered with Radar , a solution combining RFID, AI and computer vision technology designed to track and locate in-store inventory in real time and with a high level of accuracy. Old Navy plans to do a phased rollout of the technology following pilots in select stores, part of parent company Gap Inc. s broader digital transformation efforts.
Retail Gazette
MARCH 27, 2025
To date, only three UK retailers have ever made it into the 1bn profit club – and fashion giant Next has just become the fourth member. It seems the retailers cautious tone at the start of the financial year was somewhat misplaced, as the business raised its guidance three times in the last 12 months, reporting a final profit in the year to January 2025 of 40m above its initial forecast.
Retail TouchPoints
MARCH 27, 2025
Petco has made its extensive assortment of pet products available for on-demand delivery via a new partnership with Uber Eats encompassing all the retailers locations in the contiguous U.S. To mark the launch, new and existing Uber Eats users can get 40% off orders of $50 or more (up to $30 ) through March 31, 2025. People are more connected and committed to their pets today than ever before, said Steve Janowiak, VP of Digital at Petco in a statement.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
MARCH 27, 2025
Inside Retails Top 50 People in E-Commerce , presented by Australia Post, is an annual ranking of the most impressive and inspiring leaders in Australias online retail industry. Over the coming weeks, we will be profiling this years Top 10. Here, we speak with #6, Babyboo co-owner and managing director Will Conditsis, about balancing rapid growth and profitability and repositioning the brand from ‘fast-fashion’ to ‘premium’ He also shares the top profession al skill he wo
Retail TouchPoints
MARCH 27, 2025
Best Buy Ads , the retail media network operated by the electronics retailer, has unveiled a new solution for social advertising partners. Social+ is designed to help brand and agency partners effectively reach Best Buys first-party audience and deliver higher performance metrics across social campaigns. Currently, Social+ is available exclusively through Best Buy Ads and will include Meta s Facebook and Instagram at launch.
Dezeen
MARCH 27, 2025
Swiss studio Herzog & de Meuron has designed the monochrome Beijing flagship store for Swedish clothing brand Toteme , which features a pleated white stone facade. Located in the city's Taikoo Li Sanlitun shopping complex, the 150-square-metre Toteme Beijing store opened today. Founded in 2014, the Swedish brand is known for its minimalist designs.
Retail Gazette
MARCH 27, 2025
Since its inception in 2012, Gymshark has redefined the gymwear industry, rapidly evolving from a startup to a global fitness powerhouse with an unwavering focus on community and innovation. As the brand prepares to unveil its third permanent London store this weekend in Westfield London, Retail Gazette sits down with Adidas Veteran Hannah Mercer, Gymshark’s first-ever general manager of wholesale and retail, to discuss her vision for the company’s global domination.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Wire
MARCH 27, 2025
ALDI brand cheese has been recalled. Happy Farms Colby Jack Sliced Deli cheese is affected.
Inside Retail
MARCH 27, 2025
Koko Black has unveiled its newest flagship store at Chadstones Market Pavillion, marking its 20th location in the country. The space features light wood finishes, brass accents, sage green highlights, and Koko Blacks signature supermint colour. It also introduces several new elements, including an interactive macadamia station where customers can pick and mix their macadamias coated in various chocolate flavours.
Retail Wire
MARCH 27, 2025
In 2025, Walgreens will shutter more of its brick-and-mortar stores.
Retail Gazette
MARCH 27, 2025
Asda’s chief customer officer David Hills is stepping down from the grocer, after joining the business in September 2023. The executive is leaving to join airline company Jet2, Retail Week reported, with the move believed to be followed by further senior staff members exiting as Asda pushes forward with its turnaround. Hills recently led the revival of Asda’s Rollback campaign, which was brought back as the supermarket seeks to revive its fortunes.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
LS Retail
MARCH 27, 2025
iStock/Leonardo Penuela Bernal Technically speaking, should the U.S. dollar be strong or weak relative to other currencies? It depends whose point of view you take. The fact that whatever position someone takes has pros and cons reveals the complexity of their positions. Fast forward, not know which way the dollar will move, it will probably be prudent for U.S. companies to find U.S. sources for their supply chains, if feasible, or at least lessen dependence on foreign goods and services.
Retail Gazette
MARCH 27, 2025
Next has posted an annual pre-tax profit of over 1bn for the first time in the companys history, marking a 10.1% uplift year-on-year. The retailer has has raised its sales and profit forecast for 2025, with full-year sales expected to increase by 4.3%. The fashion and home retail giant’s total sales rose by 4.3% for the year ending January 25 despite a 1.2% decline in like-for-like sales, primarily driven by the slowdown in the UK market due to challenging economic conditions.
Inside Retail
MARCH 27, 2025
Sigma Healthcare has begun converting My Chemist stores into Amcal Plus pharmacies, starting with the Chadstone location. Over the next six months, more than 20 My Chemist stores will rebrand as part of Sigmas broader strategy to strengthen Amcals presence in the Australian pharmacy market. The recent merger between Sigma and Chemist Warehouse Group is expected to support this expansion by combining Sigmas wholesale and distribution network with Chemist Warehouses retail operations.
Retail Gazette
MARCH 27, 2025
H&M has reported a dip in profits for the first quarter of its fiscal year, citing negative external factors, increased markdowns, and ongoing investments. The Swedish fashion giant posted operating profit of SEK 1.2bn (95m) for the period from December 1, 2024 to February 28, 2025, a decrease of 42% compared to SEK 2.1bn (160m) in the same period last year.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
MARCH 27, 2025
Walmart loses $22 billion in market cap as consumer confidence falls further.
Cisco Retail
MARCH 27, 2025
As AI transforms the tech landscape, network engineers should embrace AI as a resource, rather than their replacement.
Retail Wire
MARCH 27, 2025
As the U.S. government ramps up its Make America Healthy Again initiative, McCormick is making changes.
Retail Bound
MARCH 27, 2025
Sales associates are the heartbeat of any retail operationfrontline ambassadors who bring your brand to life, connect with customers and drive revenue. But in todays fast-paced, customer-centric retail world, hiring great people isnt enough. Retailers and product brands must partner on robust training to empower associates, aligning their efforts to boost sales and customer loyalty.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
MARCH 27, 2025
California Pizza Kitchen is celebrating its "mid-life crisis.
Retail Dive
MARCH 27, 2025
A report highlighted that using generative AI tools for shopping leads to more purchases in electronics and jewelry.
Retail Wire
MARCH 27, 2025
Mike Tyson has been enjoying a rebrand as of late.
Inside Retail
MARCH 27, 2025
Lululemon has posted a double-digit sales growth for the fourth quarter, which management said exceeded their expectations. The athletic apparel brands net revenue for the quarter ended February 2 soared 13 per cent to $3.6 billion, with Americas revenue up 7 per cent and international revenue up 38 per cent. Excluding the extra trading week this quarter, net revenue increased 8 per cent.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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