Retail TouchPoints

MAY 30, 2023

Perry Ellis is partnering with materials science firm Recover to create “eco denim” collections using low-impact recycled cotton fiber. The first Perry Ellis x Recover capsule collection launched with 10 styles of low-impact men’s denim pants as part of the brand’s spring 2023 line and is currently available exclusively on PerryEllis.com. Each piece in the collection contains 20% Recover recycled cotton fiber, created from textile waste, and was produced by Recover’s vertically integrated strate

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Fashion Consumer 289

Inside Retail

MAY 30, 2023

Australian fashion label Kivari has opened two new retail stores – at Bondi Junction and Burleigh Heads. This takes its network of boutiques in major locations to six, with further stores planned as the company expands. The brand has its roots in a local market in Burleigh. It drew so many followers that the founders decided to develop stylish boutiques.

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Marketing Boutique Fashion Location 246

Retail TouchPoints

MAY 30, 2023

Walgreens Boots Alliance is reportedly planning to lay off 504 corporate employees, or approximately 10% of its corporate workforce, according to the Chicago Sun-Times. Most of the layoffs will be at its Deerfield, Ill. headquarters or Chicago office, and no stores will be affected. “None of these roles are based at our stores, microfulfillment centers or call centers,” said Marty Maloney, Spokesman for Walgreens in an interview with the Sun-Times.

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Planning ATS 276

Inside Retail

MAY 30, 2023

Specialty fashion retailer Mosaic Brands has been found guilty of 324 offences of underpaying long-service leave to 223 workers. Mosaic Group’s brands include Katies, Millers, Noni B, Rivers, Rockmans, Crossroads, Autograph, W.Lane, EziBuy and Beme. According to SMH , the Downing Centre Local court found that while the underpayments were “not deliberate”, they occurred due to a “lack of care and diligence relating to the retail group’s payroll obligations” The court found

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Fashion Accessories 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MAY 30, 2023

Bouclair has rolled out a new POS platform in its 54 stores across Canada. The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. “For over 50 years, Bouclair has been committed to offering our customers not only stylish and affordable home furnishings, but also a personalized and enjoyable shopping experience,” said Peter Goldberg, President and CEO of Bouclair in a statement.

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Home Furnishings Clienteling Inventory Management Fulfillment 267

Inside Retail

MAY 30, 2023

Asos recently launched its first ever rental edit with UK-based rental marketplace, Hirestreet, as the struggling online fashion retailer attempts to stem its losses amid a decrease in consumer spending. Featuring over 180 styles from Asos’ homegrown brands, namely Asos Design, Asos Edition and Asos Luxe, the collection will focus on women’s occasion wear, including wedding-guest outfits, bridal looks and bridesmaid dresses.

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Fashion Returns Fast Fashion Consumer 243

Inside Retail

MAY 30, 2023

Malaysian halal quick service restaurant Marrybrown has opened its first outlet in Australia, at Melbourne’s Burwood Shopping Centre. The global chain sells a variety of meals including crispy fried chicken, burgers and specialty wraps in Western and Malaysian flavours. Image source: marrybrownaustralia/Facebook It will also be offering Malaysian dishes such as curry rice, fried rice with in-house crispy chicken and nasi lemak.

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Location Planning Shopping ATS 242

Retail TouchPoints

MAY 30, 2023

The back-to-school (BTS) season, which had traditionally been confined to August and early September, has been expanding as its boundaries have blurred. In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11.

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Shopping Consumer Planning Inventory Management 257

Inside Retail

MAY 30, 2023

Founded on Australia’s Sunshine Coast in 2020, Standard Procedure is an up-and-coming sun care brand with a seventies aesthetic and a number of exclusive stockists in Australia, Europe, the US and UK, including Sephora, LVMH’s Le Bon Marche, Merci, Smallable, Goodhood and End Clothing. In May, the brand hit another impressive milestone, with the launch of its collaboration with Zara, which will see its core range of sunscreen, lip balm and aloe vera gel available in Zara stores in Eu

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Apparel Location Planning Marketing 238

Retail TouchPoints

MAY 30, 2023

Amazon is continuing to expand the reach of its Just Walk Out (JWO) cashierless checkout tech with a particular focus on events-based venues. Two Six Flags theme parks will feature new cashierless stores where fans can buy park essentials without waiting in line, and at the Coors Field stadium in Colorado, fans can now purchase a beer without pulling out their ID thanks to a new age verification feature in the palm-based Amazon One system.

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Checkout Payment Services ATS Location 232

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

MAY 30, 2023

PetSmart is the latest company to face calls for a boycott for selling products that show support for the LGBTQ+ community.

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Retail TouchPoints

MAY 30, 2023

A group representing 41.8% of independent Amazon shareholders voted in favor of a labor rights assessment at the ecommerce giant during its annual shareholder meeting on May 24. The proposal demanded that Amazon commission a third-party assessment of the company’s commitment to workers’ freedom of association and collective bargaining rights. The proposal was filed by SHARE and SOC Investment Group and received support from shareholders including the New York City Comptroller, Praxis Mutual Fund

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Management ATS 227

Inside Retail

MAY 30, 2023

When Chris Lude joined Anaconda as CEO, the business – part of a large family-owned retail group – had 34 stores and an ever-growing product range. Pausing to set the long-term strategic direction of the business, an important question was raised – what does Anaconda want to be famous for? The answer was simple: To be Australia’s first choice, one-stop outdoor adventure retailer, inspiring and enabling everyone to create memorable outdoor experiences.

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Outdoor Customer Experience Accessories Location 130

Retail TouchPoints

MAY 30, 2023

Genesco expects to close more than 100 Journeys stores in fiscal 2024, more than its prior expectation of closing 60 stores, after the shoe retailer posted extremely poor results for Q1 2024, which ended April 29, 2023. The company is looking to pivot Journeys to an off-mall strategy, with 13 locations out of a planned 25 already open. Comparable sales at Journeys plummeted 14% , dragging the company’s overall comparable sales down 5% despite positive results from the Schuh and Johnston & Mu

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Location Markdowns Accounting Promotions 188

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

MAY 30, 2023

US-based outdoor outfitter Patagonia celebrated its 50th anniversary this year, with a tongue-in-cheek campaign intended to remind consumers of the work still needed to “save the home planet” Since Patagonia founder Yvon Chouinard announced last September that he had given away the company to a trust that would use its profit to fight the climate crisis, there’s an even stronger incentive for the brand to succeed.

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Wholesale Accounting Consumer Outdoor 130

Retail Focus

MAY 30, 2023

Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Creating a brand community has always been an important marketing concept and a valuable brand asset. Many brands have been particularly attentive to strengthening their community relations during and after the global health crisis (COVID-19). They understood to what extent building and maintaining a relationship with their clients had an impact on their survival.

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Visual Merchandising Promotions Beauty and Health Store Layout 130

Retail Wire

MAY 30, 2023

The AFL-CIO, SEIU, and Workers Unite unions have filed a complaint with the United Nations’ International Labour Organization’s Committee on Freedom of Association, arguing that U.S. law does not protect workers’ rights to freedom of association and collective bargaining. The result is that companies such as Starbucks continue to engage in union-busting activity.

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Wiser

MAY 30, 2023

In more recent years sustainability has become a major priority for many brands and retailers. Unfortunately, this is because retail plays a huge role in climate issues. In fact, according to World Retail Congress , retailers are responsible for more than 25 percent of global emissions. Retail is an industry that inevitably generates waste, but there is a path forward that is more environmentally friendly.

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Shipping Consumer Apparel Planning 147

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

MAY 30, 2023

Salt Life’s founders got tattoos with the phrase on their bodies. Little did they know in 2003 that it would turn into a growing business with 23 stores and more on the way. The company decided to open a location in Nassau County on Long Island in New York.

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Location 130

Intelligence Node

MAY 30, 2023

Retail Sustainability has become an increasingly critical concern for businesses in the 21st century as consumers, especially the younger generations, are becoming more conscious of issues such as pollution and. The post Using Data to Transform Retail Sustainability appeared first on Blog.

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Consumer Retail Trends 104

Retail Wire

MAY 30, 2023

Retailers are introducing sequined dresses, cowboy hats and rhinestone boots inspired by Taylor Swift’s wardrobe on her “The Eras Tour” across the country. “This has become a wild year already for us because of Taylor Swift,” said Taylor Johnson, founder and CEO of Hazel & Olive, a women’s clothing company.

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Fashion 130

Hyken

MAY 30, 2023

“Please put me back on hold. I want to keep listening to the music,” said nobody, ever – unless they were listening to the hold music at the Kansas City Foot and Ankle medical practice. The owner of this four-office podiatry practice with seven doctors and 25 staff members, Dr. Mark Green, has always focused on creating a positive, unique and frictionless patient experience.

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Customer Experience Marketing Management ATS 128

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

MAY 30, 2023

Shein sells fashion merchandise on the cheap, invests a lot in social media marketing and offers free returns. Those are all factors in the e-commerce giant’s 3.5 percent net margin. Rivals including Uniqlo owner Fast Retailing, 11.9 percent, and Zara owner Inditex, 12.3 percent, operate at much higher net margins.

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Fashion Returns Marketing ATS 130

Retail Dive

MAY 30, 2023

The athletic footwear brand reported its fourth consecutive year of revenue growth above 50%, according to Deckers CEO Dave Powers.

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Retail Wire

MAY 30, 2023

Restaurants expect business to stay strong during the summer even as consumers express concerns about the high price of goods and services. Restaurant patrons cut back on their trips to eateries last May, June and July.

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Planning Consumer 100

Cisco Retail

MAY 30, 2023

In this blog about the design, deployment and automation of the Black Hat Asia network, we have the following sections: Designing the Black Hat Network AP (Access Point) Placement Planning, by Uros… Read more on Cisco Blogs

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Planning Management 98

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

MAY 30, 2023

Ira Kress, president of Giant Food, said the company is reducing store entrances and taking other steps to reduce theft and increase safety. The alternative, he said, would be to close some locations. “The last thing I want to do is close stores,” he said.

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Location 100

Cisco Retail

MAY 30, 2023

In today’s fast-paced digital world, we are more connected than ever before, and this will continue to accelerate as technology evolves and gets ‘smarter’ with the proliferation of Internet of Things … Read more on Cisco Blogs

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Customer Experience 98

Retail Wire

MAY 30, 2023

The Journeys footwear chain plans to close more than 120 stores next year. Parent company Genesco had previously said it expected to close 60 locations.

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Location Planning 100

Retail Dive

MAY 30, 2023

As consumer spending slumps, the bulk retailer is holding back on its plans to boost membership fees and aiming to grow e-commerce and mobile sales.

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Planning Consumer 117

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience