Retail TouchPoints
JANUARY 31, 2023
Almost a quarter of a century ago, a groundbreaking article in Harvard Business Review heralded the dawn of the “fourth stage economy” — one in which the spotlight would be shone directly on consumers’ expectations of immersive brand experiences. This was the birth of the experience economy, a new era of business projecting beyond the simple exchange of money for goods and services.
Inside Retail
JANUARY 31, 2023
To help retailers in their transition to net-zero emissions, the Australian Retailers Association (ARA) has developed what it hails as a world-first training program featuring leading sustainability experts. The ARA Net-Zero Accelerator is a two-day intensive workshop with guest expert speakers guiding retailers to build an initial strategic roadmap to take climate action.
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Retail TouchPoints
JANUARY 31, 2023
Three years after the pandemic upturned the grocery industry, omnichannel chain H-E-B has regained its leadership position as the top U.S. grocery retailer from Amazon , with Costco following closely behind in second place, according to the sixth annual Dunnhumby Retailer Preference Index (RPI). Amazon fell to third, while Wegmans took the fourth spot for the third year in a row.
Retail Focus
JANUARY 31, 2023
Woking’s Victoria Place is set to welcome Lark London, an independent lifestyle boutique, in a move that marks the brand’s first store outside the capital. The multi award-winning retailer will open at 7 Commercial Way in a 1,558 sq ft space, showcasing its eclectic selection of lifestyle and homeware products from over 300 brands. Lark London, one of the first ‘Lifestyle Boutiques’ in London and run by Dominic and Priya Aurora-Crowe, takes a family-oriented and personal approach, rejecting th
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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
Retail TouchPoints
JANUARY 31, 2023
Destination XL Group (DXL) — which encompasses the DXL Big + Tall and Casual Male XL chains — has hired Dara Pauker as its new Chief Operating Officer. Pauker brings more than 20 years of strategy and leadership experience, with a particular emphasis on growth initiatives, and has been working with the company on a long-range strategic growth plan as a consultant since December 2021.
Retail Focus
JANUARY 31, 2023
Grosvenor announces a strong start to the year at Liverpool ONE with the forthcoming relocation of Hollister Co., the global teen retailer division of Abercrombie & Fitch Co. (A&F Co.), alongside Hollister sub-brand, Gilly Hicks. This latest commitment by the international retailers, showcases a strong vote of confidence in the destination, following successful 2022 results.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
JANUARY 31, 2023
Shaftesbury has announced that two Michelin Star chef, Tom Sellers, is set to unveil his new restaurant, Story Cellar, at Seven Dials this March. The 1700 sq ft unit will be a Parisian inspired rotisserie style restaurant, located in the iconic Neal’s Yard, and will feature counter dining and rotisserie chicken alongside a menu of house cured charcuterie and classic dishes, interpreted by Tom.
Inside Retail
JANUARY 31, 2023
Tiffany & Co has collaborated with Nike to release the Nike x Tiffany & Co Air Force 1 1837 sneakers and a limited-edition sterling silver accessories range. The sneakers, which will be available on March 7, are made of premium black suede, have a Tiffany Blue-coloured Swoosh, and co-branded silver elements over each heel. The Nike x Tiffany & Co Air Force 1 1837 will be available in women’s and men’s sizes, with a retail price of $356.98.
Tokinomo
JANUARY 31, 2023
Campaign scoop M&M Lovin’. In this commercial , Maya Rudolph, a big fan of M&M's, shared that many people, including her, love her. To highlight this, she presented a pie chart displaying the majority of people love her. As a result of this commonality, she announced that her face will be printed on all M&M's packaging. She expressed her delight in eating candy bearing her own likeness and conveyed her love for it.
Inside Retail
JANUARY 31, 2023
The CEOs of two discount retail chains — The Reject Shop and Best & Less Group — have stepped down with immediate effect today citing personal reasons. Phil Bishop, the CEO of The Reject Shop, will leave the business after just six months in the role , while Best & Less Group CEO Rodney Orrock has stepped down to continue his recovery from cancer.
Speaker: Shaunna Bruton and Kailey Holmes
Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.
Retail TouchPoints
JANUARY 31, 2023
Vera Bradley has reconfigured its leadership team with the appointment of Alison Hiatt to the newly-created job of Chief Marketing Officer and the removal of three high-level roles. Brand President Daren Hull, Chief Creative Officer Beatrice Mac Cabe and Chief Revenue Officer Mary Beth Trypus have all left the company following the elimination of their positions.
Inside Retail
JANUARY 31, 2023
Discount retailer The Reject Shop says it is pleased with the ongoing “positive momentum” in sales following a strong Christmas trading period. In a trading update citing preliminary unaudited accounts for its December half, sales are expected to be up 3.5 per cent to $439.7 million while comparable store sales improved by 2.4 per cent compared to the previous period.
Retail Wire
JANUARY 31, 2023
Brands continue on their quest to create a frozen pizza that provides the type of quality that Americans expect from their local pizzerias. Sales of frozen pizza have surged since the pandemic began, and several upscale brands have been rolled out in recent years looking to carve out a niche among Americans who want a better frozen pie.
Inside Retail
JANUARY 31, 2023
H&M and LVMH target very different sectors of the fashion industry. The former, a fast fashion giant based in Sweden, saw a slump in fourth quarter earnings, with its operating profits falling by 87 per cent year on year, and its net profit declining by about 68 per cent. Meanwhile, multinational, luxury goods chain LVMH saw significant growth in sales and earnings.
Retail Wire
JANUARY 31, 2023
The International Monetary Fund expects the global economy to improve as China relaxes its COVID-19 restrictions and the European and U.S. economies perform better than previously expected. “The outlook is less gloomy than in our October forecast,” said Pierre-Olivier Gourinchas, chief economist for the IMF. “We are not seeing a global recession right now.
Inside Retail
JANUARY 31, 2023
Liquor retailer BWS is opening its first drive-thru coffee concept at one of its biggest stores at Gateway Drive in Davenport, Tasmania. At this drive-thru, customers can find a Double Shot coffee cart that serves a range of fresh coffee and locally baked treats. The concept is a collaboration between the BWS owner Endeavour Group and Double Shot Coffee (a division of Oasis Griffiths Group).
Retail Wire
JANUARY 31, 2023
Whole Foods is asking vendors to lower prices to reflect lower inflation rates. The grocery chain is seeking to improve the price perceptions that consumers hold for the chain. Foot traffic to Whole Foods’ stores fell eight percent in the fourth quarter, according to Placer.ai.
Inside Retail
JANUARY 31, 2023
Late last year brought a symbolic event in the athletic footwear business in China: it was the return of the Shanghai Marathon, scratched in 2021, which attracted a record 18,000 runners and was won, both in the men’s and women’s divisions, by Chinese athletes. It was a high-profile signal that with the easing of Covid-related outdoor movement restrictions, the market for athletic footwear and apparel in China is set to get a huge shot in the arm.
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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
Retail Focus
JANUARY 31, 2023
Sign & Digital UK (SDUK) returns to the NEC Birmingham from 21 st to 23 rd March 2023. The floor plan is growing fast, with some of the biggest names in the industry, such as Roland DG, Epson UK, Premier, Hexis UK, Vivid Laminating Technologies and swissQprint, signed up. There will also be a host of familiar, and maybe not so familiar, exhibitors ready and waiting to welcome visitors from across the sign and large-format digital printing world.
Inside Retail
JANUARY 31, 2023
Global trend forecasting company WGSN recently released a report on the top fashion, beauty and consumer technology trends that are set to take off this year, including the rise of solar energy, modular sneakers and fantasy fitness to name a few. We asked Jess Tang, a senior consultant in the APAC region at WGSN, to share the most relevant insights and observations for retail in Asia.
Retail Wire
JANUARY 31, 2023
Sarah McLaughlin appears in a Bud Light commercial that will run during the Super Bowl broadcast. The new spot spoofs the singer’s well-known commercials for the Society to Prevent Cruelty to Animals that use her song “Angel” as the soundtrack.
Inside Retail
JANUARY 31, 2023
The digitisation of commerce and the plethora of new channels and touchpoints have resulted in huge opportunities for fashion brands. At the same time, they have created confusion and a struggle to accurately measure and identify the effectiveness of digital promotion campaigns. While there is a vast quantity of valuable data available, from web browsing and shopping behaviour to mobile payment data, many brands are struggling to analyse this information and draw actionable insights from it.
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Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.
Retail Wire
JANUARY 31, 2023
Traffic to McDonald’s U.S. locations increased in the fourth quarter. The fast-food giant, which reported a 10.3 percent gain in same-store sales during the period, reported earnings per share of $2.59, above the $2.45 that Wall Street expected.
Inside Retail
JANUARY 31, 2023
IMG has revealed this year’s Afterpay Australian Fashion Week (AAFW) program schedule, adding new consumer shows and panels with industry leaders and artists. This year, fashion fans will have exclusive access to designer shows and events on the official AAFW schedule to experience the event in person. Natalie Xenita, VP and MD of IMG fashion events and properties for Asia-Pacific, said the five-day program features Australian designers showcasing their creativity on a global stage.
Retail Wire
JANUARY 31, 2023
Bed Bath & Beyond is working with liquidators to close stores as it holds out hope that a white knight buyer will make it possible to avoid bankruptcy. That scenario is seen as unlikely, which means that the retailer will likely file for bankruptcy protection before the week is out.
Hyken
JANUARY 31, 2023
Many years ago, a friend shared some advice with me: It doesn’t cost much more to enjoy a first-class experience. He was referring to spending just a little more in certain situations to get much more out of the experience. It could be a nicer hotel, a better seat in a theater, a better cut of meat at the grocery store, and more. He found that it often doesn’t cost much more to upgrade.
Speaker: Jason Cottrell and Brian Walker
The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.
Retail Wire
JANUARY 31, 2023
The National Labor Relations Board (NLRB) has found that Apple’s work, handbook and confidentiality rules “tend to interfere with, restrain or coerce employees” from engaging in union organizing activity. The NLRB has laid out a pattern of activity that it claims proves its case. Apple disputes the assertions.
Retail Dive
JANUARY 31, 2023
Customers ordering from the 7Now app in West Hollywood, California, may get the option to have their order sent via a Serve Robotics delivery bot.
Retail Wire
JANUARY 31, 2023
Saks Fifth Avenue’s flagship store in Manhattan held a party this week featuring James Harden of the Philadelphia 76ers as part of its renewed commitment to menswear. The luxury department store retailer opened its newly renovated section on the seventh floor. “While we remain focused on expanding our online offering and creating an unparalleled assortment of men’s fashion and accessories on Saks.com, our stores remain a crucial part of the Saks Fifth Avenue ecosystem,” said Tracy Margolie
Retail Dive
JANUARY 31, 2023
Total digital retail commerce hit a record in Q4 last year, reaching $332.2 billion, according to Comscore.
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Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.
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