Retail TouchPoints

MAY 31, 2022

5G is the talk of the town these days — up there with Web3 and the metaverse. But just like those other technologies, 5G is less a specific solution and more of an enabler. What matters most is what you do with it. So what can retailers do with 5G? There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G is really three things — speed , latency and massive connectivi

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Merchant Services Checkout Shrinkage ATS 354

Retail Focus

MAY 31, 2022

Sloane Stanley has announced the return of luxury retailer, Seraphina, to 340 King’s Road, marking the twelfth year running the brand has selected this space to show its collection of timeless, Indian-inspired apparel and homeware. . Following over a decade of success via annual appearances on the Sloane Stanley estate, luxury retailer Seraphina has recently opened again at 340 King’s Road, offering a curated collection of conscious clothing and homeware, crafted from India’s finest natural fab

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Retail TouchPoints

MAY 31, 2022

Once the pandemic is over for good (thankfully), we’ll have the chance to process what happened over the past few years. This goes for the lessons learned by retail brands as they operated through one crisis-induced challenge after the next, navigating the ups and downs of the pandemic as best they could, while meeting unprecedented customer demand.

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Consumer Customer Experience Shopping Fashion 328

Inside Retail

MAY 31, 2022

Brisbane Fashion Festival has unveiled its program for 2022, which will feature more than 50 designers – from sought after labels in Australian fashion to local Queensland favourites and emerging talents. Together, they will present more than 400 looks for Spring/Summer during the festival, which will run from Tuesday, August 22 to Friday, August 26, with staged runways at King George Square.

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Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

MAY 31, 2022

American Eagle ’s licensee in India, Aditya Birla Fashion and Retail Limited (ABFRL), has announced plans to open 50 additional stores across the country over the next three years. The news was announced in conjunction with the brand’s latest store opening in Jaipur, Rajasthan. “American Eagle is an iconic global jeans brand, and we believe a strong market like Jaipur offers tremendous potential,” said Ashish Mukul, Brand Head of American Eagle India in a statement.

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Fashion Planning Marketing 306

Tokinomo

MAY 31, 2022

Campaign Scoop. Always refreshing. What do you do when you mistakenly eat the spiciest peppers? How about when you fall asleep in the Sun? Sprite’s latest commercial shows that the cold, refreshing beverage is there for you when ?? “ Heat Happens ”.

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Marketing Advertising 246

Inside Retail

MAY 31, 2022

Despite incremental improvement from some sector leaders, the fashion industry’s 30 largest listed companies risk falling short of social and environmental targets of the Paris climate agreement and UN Sustainable Development Goals, a report from the Business of Fashion showed Tuesday. “You’ve got some front runners making small steps of progress but fundamentally the big picture is that the industry is wildly underperforming,” Sarah Kent, chief sustainability correspondent of

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Fashion Consumer ATS Accessories 246

Retail TouchPoints

MAY 31, 2022

Intermix has named board member and former President and CEO of Neiman Marcus Group Karen Katz to the position of interim CEO, effective June 7. She will leverage her experience to help advance the omnichannel fashion retailer’s plans for growth and developing a best-in-class customer experience. Katz spent 33 years with Neiman Marcus, including eight as CEO, before retiring in 2018.

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Customer Experience Store Operations Fashion Planning 278

Retail Wire

MAY 31, 2022

Jones Road Beauty is paying customers like Addie Neri to post videos about its products on TikTok. Ms. Neri uses Bounty, an app that allows shoppers to make money posting product review and recommendations.

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Retail TouchPoints

MAY 31, 2022

Frasers Group has sold its U.S. retail businesses, Bob’s Stores and Eastern Mountain Sports , for $70 million in cash to GoDigital Media Group. The acquisition of Bob’s, an apparel, footwear and workwear retailer, and outdoor apparel brand EMS, means GoDigital will add 900 employees, 42 stores and a warehouse fulfillment center to its organization. According to Frasers, the funds from the transaction will go into the group’s general working capital pool.

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Outdoor Apparel Fulfillment Marketing 264

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Cisco Retail

MAY 31, 2022

We’ve come a long way since our in-person Cisco Live in 2019. Over this time, everything hasn’t always gone as expected, but one thing has become quite clear. Business as we know it will never be the same. Whether it’s how we consume entertainment, move applications or systems to the cloud, or immerse in hybrid work, everything has gone digital. With this huge leap, Cisco is in a unique position to help you embrace digital.

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Customer Experience Management Consumer ATS 145

Retail Dive

MAY 31, 2022

From IPOs and acquisitions, to de-SPAC transactions and minority investments, here's our list of major deals from 2021 to present.

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Cisco Retail

MAY 31, 2022

Patients are consumers who expect ease, convenience, and efficiency when accessing healthcare. Today, accessing healthcare services requires more technology than ever. . With the introduction of Electronic Medical Records (EMR) came medical data mobility, unleashing data that could be shared, aggregated, and evaluated. The HITECH act funded the expansion of medical record technology in the USA, and since then, has created mountains of data that, when in the right hands at the right time, cou

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Consumer Management ATS 141

Inside Retail

MAY 31, 2022

UK-headquartered online fast-fashion retailer Missguided has collapsed after a last-minute rescue backed by rival Boohoo – and potential bids by Shein, JD Sports and Frasers Group – all fell through. The company has appointed Teneo Financial Advisory – the agency trying to negotiate a sale of the ailing business – as administrator. Teneo says the business will continue to trade while its future is determined, but The Guardian reported more than 80 staff were immediately made redundant with anoth

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Fast Fashion Fashion Returns Marketing 130

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Cisco Retail

MAY 31, 2022

Today’s always-on digital world is driving the need for more digital infrastructure platforms and digital transformation. This is key to providing exceptional customer experiences, scaling growth, and remaining competitive. Conscia, a major European IT specialist in networking, cyber security, and cloud, is leading the way for businesses that are transforming their infrastructures to meet this challenge.

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Customer Experience Management Fulfillment Consumer 138

Inside Retail

MAY 31, 2022

Hardware business Mitre 10 unveiled a new brand direction this week, putting out an open invitation to all Australians to come and try out ‘ the other hardware store ’. The campaign, which is aimed primarily at DIY customers, sees Mitre 10 flaunting its number two status in the home and hardware category: behind industry leader Bunnings. But according to the business’ general manager of marketing Karen Fahey, the campaign isn’t about taking its rival down a peg, but rather celebrating the compet

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Advertising Marketing Location Planning 130

Retail Wire

MAY 31, 2022

Current and former Starbucks workers say that consumer surveys, which are used to assess job performance, are evaluated without any context. “Partners feel that corporate is sort of out of touch with the reality of the job,” said Maddie Vanhook, a barista at a Starbucks in Cleveland. “You’re just kind of pumping out drinks. I think a lot of people just get into a groove.

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Consumer ATS 130

Inside Retail

MAY 31, 2022

Last week, Breville revealed a range of six kitchen products featuring Aboriginal artworks from three Western Desert artists from the Papunya Tala Artists Centre, with 100 per cent of profits going to First Nations foundations and the artists owning their own copyright. It’s just one of many Indigenous collaborations mainstream brands are now embarking upon, from Wittner’s Winyaar collection with First Nations artist Alkina Edwards to Adairs’ range with Miimii and Jiinda.

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Fashion ATS Accessories 130

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Small Biz Trends

MAY 31, 2022

If you want to start or grow a small business this summer, you need the resources to achieve your goals. Small business grants can provide the funds necessary to help business start, grow, or recover from recent challenges. Small Business Grants with a June 2022 Deadline. This June, there are tons of opportunities available for small businesses across the country.

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Inside Retail

MAY 31, 2022

Harvey Nichols Hong Kong launches world-first NFT retail space. Harvey Nichols has introduced the world’s first blue-chip non-fungible tokens (NFT) retail concept space inside a luxury department store dubbed HN NFT Vault at the retailer’s Pacific Place store in Hong Kong. Collectors can access a selection of NFTs, most of which are exclusively available at Harvey Nichols Pacific Place, including offerings from CryptoPunks, Bored Ape Yacht Club, CloneX x Takashi Murakami, Azuki, and Doodles.

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Accessories Department Stores Apparel Fashion 130

Small Biz Trends

MAY 31, 2022

Oh, absolutely business owners do. If you’re operating a small business, you’re interacting at some level with a customer and this means protecting yourself with insurance. Although the cost varies by type of operation, the business insurance benefits far outweigh the cost. And liability insurance coverage helps you protect your business.

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Payment Services Advertising Returns Accounting 119

Inside Retail

MAY 31, 2022

Australian lifestyle brand Frank Green has just launched a shiny new range of reusable cups and bottles in rainbow, gold, silver and blue chrome in an effort to attract a different type of customer: style-conscious shoppers who care more about what a product looks like than its carbon footprint. “The conscious consumer has played a huge role in our growth as a brand to date and comprises the majority of our existing customer base, however, we’re now increasing our relevance to customers who choo

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Fashion Accessories Consumer ATS 130

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Small Biz Trends

MAY 31, 2022

As an entrepreneur, you’re always on the lookout for new opportunities and small business ideas for beginners. So when it comes to the real estate industry, why not explore all of the different possibilities? What is a Real Estate Business? A real estate business helps people buy, sell, or lease properties. It can also involve managing or investing in homes.

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Inside Retail

MAY 31, 2022

It’s easy to be blinded by the sales benefits of BNPL – increased conversion, acquisition and order value. But it’s important to consider the costs as well as the benefits before jumping at a new payment method. To make sure it’s the right choice for you, look at the BNPL offering from every angle – the cons as well as the pros. That means having honest conversations with BNPL providers and your own team around issues like fees, integration, UX, accreditation and customer ownership, accoun

Payment Services 130

Payment Services Checkout Finance Returns 130

Retail Dive

MAY 31, 2022

Everhome, the retailer's ninth owned brand launch, comes as consumers pull back on discretionary spending and demand for the home category declines.

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Consumer 117

Inside Retail

MAY 31, 2022

UK-headquartered online fast-fashion retailer Missguided has collapsed after a last-minute rescue backed by rival Boohoo – and potential bids by Shein, JD Sports and Frasers Group – all fell through. The company has appointed Teneo Financial Advisory – the agency trying to negotiate a sale of the ailing business – as administrator. Teneo says the business will continue to trade while its future is determined, but The Guardian reported more than 80 staff were immediately made redundant with anoth

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Fast Fashion Fashion Returns Marketing 130

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Dive

MAY 31, 2022

With Gucci Town, the luxury brand is demonstrating its commitment to the metaverse with a hub that will evolve over time.

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Inside Retail

MAY 31, 2022

One of Newcastle’s newest shopping centres, Cameron Park Plaza, has sold to ASX-200 listed real estate fund manager Centura Capital Group in a deal worth $60.25 million. “Cameron Park Plaza generated incredibly competitive bidding from private and institutional investors, with the non-metro NSW Neighbourhood Shopping Centre campaign recording five offers at or below a 5 per cent fully leased yield,” said James Wilson of Colliers, who negotiated the deal with colleague Alex James-Elliot on behalf

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Shopping Supermarket Management ATS 130

Retail Dive

MAY 31, 2022

The test will involve about 200 of the discount retailer's 18,000-plus locations and run throughout 2022, Chief Operating Officer Jeff Owen said.

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Inside Retail

MAY 31, 2022

Melbourne-based homeware and lifestyle brand Fazeek has opened its first flagship store in Fitzroy North village. Established in 2017, the brand creates soaps, liquid products, glassware and signature home scents which are all handcrafted from sustainably sourced materials. The new space boasts a two-toned, black-and-white design opening to a ‘scent bar’ in the middle.

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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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