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Retailers have always been aware that their success relies on more than the product alone, and the retail store of today is no longer just a destination for in-person shopping. In our always-connected society, consumers are all the more demanding. They expect tailored content that aligns with their lifestyle, irrespective of location, preferred device or even time – placing greater strain on today’s stores.
The retail industry is rapidly evolving and technology has an important role to play in this. Since 80% of retail sales happen in-store, brick-and-mortar retail needed to find ways to get shoppers’ attention and keep them engaged.
Beauty brand Trinny London has expanded its retail offering by opening two new pop-ups in Australia. The company’s latest pop-up store has opened in Perth’s Karrinyup Shopping Centre while another opened in Sydney’s Westfield Warringah Mall. The brand already operates permanent concessions at Sydney’s Westfield Bondi Junction and Westfield Doncaster in Melbourne.
Campaign corner Peculiar mural. Planters introduces its new line of flavored cashew snacks with an “interesting” commercial. In the video, a man is taken aback when he lays eyes on the mural his wife has chosen to create on the nursery wall for their baby. Instead of the previously agreed-upon elephant, the soon-to-be mother has opted to paint a pickle with human-like features, gently holding a Planters cashew in its embrace.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Woolworths Group is to rebrand its chain of 194 Countdown stores in New Zealand under the Woolworths name. The rebranding is part of a $370 million, three-year transformation plan for the company which will see older stores revamped and an upgraded customer loyalty program. In a statement, the company said the rebranding was to create “a name well known locally given the brand’s long history in the country”.
David’s Bridal , which declared bankruptcy in April 2023, has been sold to CION Investment Corp. in a no-cash transaction, according to multiple media reports. The deal, which has been approved by the U.S. Bankruptcy Court for the District of New Jersey, would keep approximately 195 brick-and-mortar stores open and maintain the jobs of 7,000 of the retailer’s 10,000 employees.
Melbourne’s Feathers Boutique has expanded across the border into South Australia through David Jones in Adelaide. Established in 1972 by Margaret Porritt, the fashion label is known for its “sophisticated, inclusive and timeless” offering and is stocked in six David Jones concession stores nationwide. In March, the brand announced it would move over to David Jones after being stocked by Myer for 11 years.
Melbourne’s Feathers Boutique has expanded across the border into South Australia through David Jones in Adelaide. Established in 1972 by Margaret Porritt, the fashion label is known for its “sophisticated, inclusive and timeless” offering and is stocked in six David Jones concession stores nationwide. In March, the brand announced it would move over to David Jones after being stocked by Myer for 11 years.
The competition between discount shopping apps Temu and Shein is increasingly playing out in the courts. In its latest salvo, Temu has accused Shein of anticompetitive practices in a lawsuit filed in a Massachusetts District Court on July 14. Temu alleges that Shein has “engaged in a campaign of threats, intimidation, false assertions of infringement, attempts to impose baseless punitive fines and has forced exclusive dealing arrangements” with the clothing manufacturers that both apps rely on f
The Fourth of July is a time for celebration in the U.S., and this year was no different. People around the country enjoyed barbecues, fireworks shows, parades, and more as they celebrated America’s Independence Day. But what many people don’t realize is that behind all the fun and festivities are insights to be gleaned from shopper purchase data. Customer behavior is constantly changing and evolving, making it essential for brands and retailers to keep up with the latest trends.
True Religion has appointed Kristen D’Arcy as its new Chief Marketing Officer, reporting directly to CEO Michael Buckley. The Y2K-era brand is in the midst of a cultural resurgence and is finding success appealing to Gen Zers with its strong heritage and distinct design elements, True Religion’s Creative Director Zihaad Wells told Retail TouchPoints.
The luxury goods industry has relied heavily on China and North America for growth in recent years, but latest Chinese economic figures and a disappointing sales update from Cartier-owner Richemont suggest both markets may be starting to slow. Major luxury brands have invested millions to reach new customers in the two markets, venturing beyond traditional high-end shopping centres to open new stores in places like Wuhan and Zhengzhou, or Charlotte and Nashville.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Academy Sports + Outdoors will extend its use of Revionics’ pricing intelligence software. As part of the new multiyear agreement — which builds upon a partnership that started in 2016 — Academy will use the Revionics Base Price and Markdown solutions to not only optimize its pricing strategy but better manage inventory levels throughout the product lifecycle.
Gucci’s president and CEO since 2015, Marco Bizzarri, is to leave the brand this September after serving at Kering Group for 18 years. Jean-François Palus, who currently holds the MD role at Kering, will succeed Bizzarri as Gucci’s new president and CEO for a transitional period. “Jean-François has been my right-hand man and a daily sparring partner for several decades,” said François-Henri Pinault, chairman and CEO of Kering Group.
Fashion retailer H&M has announced plans to launch stores and online trade in Brazil in 2025. This expansion follows H&M’s successful presence in various Latin American countries, including Mexico, Peru, Chile, and Colombia. To support its entry into the Brazilian market, H&M is partnering with Dorben Group, which operates retail operations across Central and South.
The luxury goods industry has relied heavily on China and North America for growth in recent years, but latest Chinese economic figures and a disappointing sales update from Cartier-owner Richemont suggest both markets may be starting to slow. Major luxury brands have invested millions to reach new customers in the two markets, venturing beyond traditional high-end shopping centres to open new stores in places like Wuhan and Zhengzhou, or Charlotte and Nashville.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Fast-food chains like Panera, Taco Bell, Chipotle, and others are finding success in selling merchandise alongside their food offerings. These limited-time co-branded apparel and accessory lines generate social media buzz and appeal to consumers beyond just those who eat the food. While unexpected demand can lead to challenges, these merchandising strategies offer partnership opportunities for.
The Queensland-based dessert chain Cowch has gone into liquidation and closed its doors after nine years. Co-founder Arif Memis announced the news in a LinkedIn post. Describing Cowch as “our beloved business” he wrote “As founders, owners, and husband and wife team, we have poured our hearts and souls into building Cowch from the ground up, and it pains us deeply to reach this difficult decision.
Off-price retailers TJ Maxx and Marshalls are known for using comparison prices on their tags to create the perception of a good deal for shoppers. The companies buy surplus inventory at discounted rates from department stores and specialty retailers, allowing them to offer brand-name merchandise at lower prices. While this pricing strategy has been successful.
Hotter Shoes has been rescued by natural knitwear brand WoolOvers in a pre-pack administration deal. The sale will see all 421 employees as well as 27 stores and concessions transferred to the privately owned fashion brand. It is understood that the pre-pack sale will allow owner Unbound to stay out of insolvency proceedings while its board considers its options for the future.
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The release of Greta Gerwig’s “Barbie” movie is expected to have a positive impact on Mattel’s stock and the value of Barbie dolls. Experts predict a rise in the doll’s value leading up to and following the film’s release, similar to trends observed with other brands in pop culture. However, avid Barbie collectors, who view.
The Hermès Birkin bag, known for its iconic status in the fashion world, has proven to be not just a fashion symbol but also a lucrative luxury investment. Various studies have shown that the value of Birkin bags has outperformed traditional assets such as gold and stocks, with significant increases in value over time. With.
Ocado boss Tim Steiner has admitted that the progress of its M&S joint venture has been “disappointing” but insisted that the retailer is “set to get back to its historic levels of profitability” Steiner said that the tie-up with M&S was not where he wanted it to be when the deal was struck, but said it was making “good progress” in its reset plan. “I think overall if we look back at where we were in 2019 and what we hoped the business would be t
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Dollar General has only paid a fraction of the $21 million in fines it owes for hazardous working conditions, according to reports. The fines were imposed by the U.S. Occupational Safety and Health Administration (OSHA) due to safety violations in Dollar General stores, including cluttered and messy aisles that pose fire and emergency risks. Despite.
Apple has launched an online store on Tencent’s WeChat messaging app in China, expanding its retail channels in one of its most important markets. WeChat, with over 1.2 billion users, is China’s largest messaging platform and offers “Mini Programs” that function as apps within the platform. Through the Mini Program, users can purchase the full.
Ocado’s half-year losses have widened as it ramps up its cost efficiency drive in a bid to turnaround the business. The online grocer’s pre-tax loss widened 37% to £289.5m in the six months to 28 May, up from the £211.3m loss the year before. It said the losses relate in part to “exception costs” worth £77.2m, which include a revaluation from Marks and Spencer and restructuring costs from the closure of its Hatfield distribution centre earlier this year.
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Chinese e-retailer Temu has filed a new lawsuit against rival Shein, accusing the fast-fashion company of violating U.S. antitrust law in its dealings with clothing manufacturers. Temu alleges that Shein, with its $66 billion valuation, has abused its market power by pressuring manufacturers to shun Temu and forcing them to sign loyalty oaths. Shein denies.
Temu filed a lawsuit against rival Shein, accusing it of bullying suppliers into not working with the online marketplace. The fast fashion retailer was accused of breaking US antitrust laws by coercing manufacturers to shun working with Temu. In a lawsuit filed on Friday, Temu alleges that Shein “forces manufacturers to sign loyalty oaths certifying that they will not do business with Temu” It said the practice had resulted in fewer choices and higher prices for shoppers.
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