Mon.Apr 11, 2022

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DSW Plans to Double Sales of Private Label Brands Over Next 5 Years

Retail TouchPoints

DSW parent company Designer Brands, Inc. (DBI) is the latest retailer to turn up the volume on its private label business in hopes of driving long-term growth, saying that it wants to transform from a “retailer to a brand builder.”. The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

Planning 329
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Grocery giants face ‘marathon, damaging’ court case over underpayments

Inside Retail

Australia’s two largest supermarket operators – Woolworths and Coles – are set to face a seven-week-long Federal Court case over employee underpayments after a judge made an unusual order that four separate cases could be heard as one. But the proceedings will not begin until June next year, extending the wait for affected staff to be paid, should the court rule in favour of reimbursements.

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How Conversational AI Keeps Retailers Running Efficiently and Effectively

Retail TouchPoints

In January, at the height of the Omicron surge and in the midst of pandemic-driven supply chain woes, McKinsey & Company published an exploration of the ways in which companies are “vulnerable” to supply chain disruption. Likewise, Deloitte shared its perspective on the evolving employment landscape and how retailers are working to “convert pandemic struggles into strengths.”.

Shipping 306
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How Nike Australia put the boot in the competition

Inside Retail

Nike is not a traditional football brand. That’s the domain of the German brands, Adidas and Puma – the authentic football brands. In 2005, Nike was a flashy upstart in the football world. Puma had lost its way, and in Australia the gap between the incumbent Adidas and the challenger Nike was significant. Just like in the Nike Running story earlier , the audacious goal within the four walls at Nike’s HQ in Australia was to secure the lucrative top spot as the No.1 football boot brand, as measure

Apparel 147
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Alphabet and Walgreens Make First Drone-Based Delivery in Texas

Retail TouchPoints

Wing , the Alphabet drone service, launched its first commercial drone delivery in a major metropolitan area on April 7 by making a delivery from a Walgreens store in the Dallas-Fort Worth area. The delivery marked the official launch of a drone-based delivery program that also will offer ice cream from Blue Bell Creameries , prescription pet medications from easyvet and first aid kits from Texas Health.

Planning 290
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How technology enables retailers to navigate autonomous store experiences

Inside Retail

The pandemic has greatly shifted consumers’ preferences for shopping, whether this be physically or online. The increased prevalence of omnichannel solutions has forced businesses to rethink their approach to keeping consumers engaged when shopping in-store. With digitalisation in the retail sector gaining significant momentum, retailers are increasingly exploring new technologies to streamline services and simplify store operations.

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Announcing Risk-Based Endpoint Security with Cisco Secure Endpoint and Kenna Security

Cisco Retail

With a tidal wave of vulnerabilities out there and brand-new vulnerabilities coming out daily, security teams have a lot to handle. Addressing every single vulnerability is nearly impossible and prioritizing them is no easy task either since it’s difficult to effectively focus on the small number of vulnerabilities that matter most to your organization.

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How SmileDirectClub Connects the Dots Among SmileShops, Retailer Partnerships and Telehealth

Retail TouchPoints

As SmileDirectClub navigates its return to brick-and-mortar SmileShops, the company also is seeking to become more than just a source for direct-to-consumer teledentistry and teeth straightening. The company is investing in reaching shoppers outside of the traditional smile-aligner target through the gateway of its oral care products that are available through partnerships with major retailers.

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Dog parks and date nights: How DTC pet-food brand Scratch aims to grow

Inside Retail

Melbourne-based subscription dog food brand Scratch Pet Food opened a temporary dog park in Fitzroy’s Edinburgh Gardens recently called Scratch Patch, inviting subscribers (and their best friends) to come and meet the online-only brand. The pop-up welcomed over 2,000 dogs during March, with attractions including an obstacle course, totem tennis, swimming pools, a ‘tuck shop’ serving up Scratch’s kibble, as well as a stick library for dogs to borrow from.

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Google automates wherever it can

Retail Wire

Kristin Reinke, vice president and head of finance at Google, sees automation as key to optimizing her group’s performance. “Anything that can be automated, we strive to automate,” she said, “There’s so much judgment that is required as a finance organization, and that’s something that you can’t automate, but you can automate the more routine activities of a finance organization by giving them these tools.

Finance 130
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Champion adds footwear to its Australian range

Inside Retail

Champion, the streetwear brand, is adding a footwear range to its Australian offer. . “Just as Champion is a brand synonymous with streetwear, sneakers are a category that’s a crucial part of streetwear’s DNA,” said Christie Madsen, marketing manager at Champion ANZ. The footwear collection consists of more than 15 styles across both men’s and women’s categories with prices ranging from $99.95 – $154.50.

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Amazon tries to cut product return losses

Retail Wire

Amazon.com is looking to cut its losses when it comes to product returns. “We encourage a second life on all of the products that we receive back,” said Cherris Armour, Amazon’s head of North American returns. “And that comes in the form of selling the majority of the items that we do receive. They are resold as new and used, or they go back to the seller or supplier, or we donate them.

Returns 130
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Why team culture is king

Inside Retail

The year 2022 is well under way, and the reality of Covid-19’s long tail has dawned. Employees and bosses alike are well and truly over the pandemic, with uncertainty and workplace challenges continuing. In the World Economic Forum’s 2022 Global Risks Report, most respondents were either worried or concerned when asked, ‘How do you feel about the outlook for the world?

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Amazon Fresh deepens its focus on Just Walk Out technology

Retail Dive

The company's newly opened supermarket in Fairfax, Virginia, has Amazon's checkout-free system, as will three more stores planned for nearby locations in the state.

Checkout 105
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Vendors in Partnership Awards winners revealed

Inside Retail

BigCommerce was named Solution Provider of the Year in the 2022 Australian Vendors In Partnership (VIP) awards announced last night during the Retail Global conference on the Gold Coast. Aligent Consulting was named Agency Partner of the Year and Jason Wyatt of Marketplacer Industry Person of the Year. According to the Retail Global team, the VIP awards were created to “celebrate the solutions that power the retail ecosystem, the new ways that partnerships were formed, and the challenges that we

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Lowe's CFO to exit

Retail Dive

Dave Denton, who's been in the role since 2018, will become the CFO at Pfizer. Lowe's senior vice president of retail finance, Brandon Sink, will succeed Denton.

Finance 105
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Ikea invests US$373 million in solar park projects

Inside Retail

Ingka Group, the owner of most Ikea stores worldwide, has bought nine solar photovoltaic (PV) park projects in Germany and Spain for $373 million in its push to generate more renewable energy than it consumes. The world’s biggest furniture retailer said it was buying the projects, which would have a combined capacity of 440 megawatts, from German developer Enerparc. “The expected production … will be sufficient to cover all Ikea stores and warehouses in the two countries, making the

Consumer 130
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Drew Barrymore invests in Grove Collaborative

Retail Dive

Barrymore will inform the company's product development and serve as a global brand and sustainability advocate as it prepares to go public.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Ferrero recalls Kinder chocolates over salmonella concerns

Retail Wire

Ferrero has recalled some of its Kinder chocolates in the U.S. after salmonella was detected in the Belgium factory that produces the treats.

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Trader Joe’s Strategy: 12 Keys to its Success

Indigo 9 Digital

By Tricia McKinnon Since Trader Joe’s was founded in 1967 in California it has become a customer favourite with its low prices and high-quality products. It is also known for its laid back vibe but don’t let those homey Trader Joe’s stores fool you, Trader Joe’s has one of the highest sales per square feet in the industry. Success is never an accident or a result of just luck.

Grocer 98
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Rising prices could put fish and chip shops out of business

Retail Wire

Prices for fish and chips have jumped with Russia’s invasion of Ukraine, and that has put off many UK consumers. As many as 3,000 of Britain’s 10,000 fish and chips shops may go out of business as a result.

Shopping 100
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Etsy sellers strike over transaction fee hike

Retail Dive

Thousands of the marketplace's sellers are suspending their accounts, urging a boycott and demanding other changes as a 30% increase takes effect Monday.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Shopify plans 10-for-1 stock split

Retail Wire

Shopify said it plans to split its stock 10-to-1 to make shares “more accessible to all investors.

Planning 100
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Why superior customer support is intrinsic to sustainable brand success

Retail Dive

Research from omnichannel communications leader, Mitto, reveals the secret to sustainable success.

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Once great Kmart is down to three stores

Retail Wire

A Kmart in Avenel, NJ, is slated to close on April 16. That will leave only three stores with the Kmart banner remaining. The chain once operated over 2,000 units.

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Retailers stock their stores with goods—and smarts

Retail Dive

CIOs reach into tech toolboxes to lure customers and employees

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Walgreens goes to court in opioid case

Retail Wire

Walgreens Boots Alliance is going to court in Florida to face charges that it failed to properly oversee the sale of opioids from its pharmacies. The drugstore chain opted out of a multimillion-dollar settlement reached by other companies. Walgreens contends that it should be exempt from the current case based on a $3,000 settlement it reached with Florida about its record-keeping practices in 2012.

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Social commerce: 5 ways to capitalize on a $1.2 trillion opportunity

Retail Dive

As social commerce platforms become more robust, retail brands must focus on developing a strategy that's fit for their business.

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Wedding industry faces high demand and supply shortages

Retail Wire

Weddings are expected to be up 30 percent this year, the highest level in nearly four decades, and the industry is having trouble keeping up with demand. “People want a big, poofy wedding again, but the marketplace just isn’t ready for it,” said Cele Otnes, professor emerita of marketing at the University of Illinois at Urbana-Champaign. “People had to give up key rituals during Covid, and now that pent-up desire is back and possibly going haywire.”.

Marketing 100
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American Eagle touts Quiet Logistics deal as 'the anti-Amazon'

Retail Dive

The acquisition has contributed to an approximately 35% reduction in delivery times, executives said on an earnings call.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.