Retail Focus
SEPTEMBER 6, 2023
Starting a new retail store is more than just setting out products for sale. It’s about creating an engaging and memorable experience right from the grand opening. With careful planning, precise timing, spellbinding storefront decor, and tailored advertising, your initial launch could pave the way for your immense success in the retail industry.
Inside Retail
SEPTEMBER 6, 2023
PayPal Australia is facing legal proceedings lodged by the Australian Securities & Investment Commission (Asic) after discovering an unfair term in the company’s contracts with small businesses. The term appears in PayPal’s User Agreement, one of several documents that form its contract with Australian business account holders. Under this term, business account holders have 60 days to notify PayPal of any errors or discrepancies in fees that it has charged them, or else accept those fees as
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Retail TouchPoints
SEPTEMBER 6, 2023
Jean Dousset, a brand that specializes in designing lab-grown diamond jewelry, has opened its first flagship boutique in West Hollywood, Calif. Created in partnership with Design, B **s , the store represents the intersection of design, heritage and the future of luxury jewelry, reaffirming Jean Dousset’s recent rebrand and transformation to focus solely on lab-grown diamond jewelry.
Inside Retail
SEPTEMBER 6, 2023
Independent luxury fragrance brand Lumira has opened its first store – in Paddington, Sydney. The opening of the boutique coincides with the brand’s 10th-anniversary celebrations. The store will feature the brand’s complete range of perfumes, body care and home fragrance products along with exclusive limited-edition novelties. Image source: Supplied Founded in 2013 by Almira Armstrong, the Australian brand says it has taken a “bold and unique approach” to fragrance creation.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
SEPTEMBER 6, 2023
Under Armour has named fashion industry veteran John Varvatos its new Chief Design Officer, effective Sept. 11, 2023. He’ll lead the creative design direction of the company and oversee the design studios in New York, Baltimore and Portland, Ore. After consulting for the company in early 2023, Varvatos is coming on full-time to “work in partnership with our product team to bring apparel, footwear and accessories from concept to commercialization, blending performance and style,” said Stephanie L
Inside Retail
SEPTEMBER 6, 2023
In a move that marks the beginning of a new era while paying homage to almost a century of collaboration, Rolex, the Swiss luxury watchmaking giant, recently announced its acquisition of Bucherer, the illustrious multi-brand watch retailer. This decision not only solidifies the enduring partnership between these titans of the watch industry but also ensures that the rich legacy of Bucherer remains preserved under the Rolex umbrella.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
SEPTEMBER 6, 2023
Panera Bread is simplifying its menu by slashing nearly 50 items in select test market stores, including flatbread pizzas, kids’ meals, the steak and white cheddar sandwich, baked goods, and salads. The move, aimed at providing faster service and streamlining operations, is being tested in less than 3% of Panera’s nationwide bakery-cafes.
Retail TouchPoints
SEPTEMBER 6, 2023
Crate & Barrel Holdings (CBH) will embark on a multi-year digital transformation that will leverage significant investments in talent, technology and infrastructure. Key elements include doubling the size of the retailer’s tech team over the next three years and transferring both business intelligence and customer relationship management responsibilities to the newly enlarged team.
Retail Focus
SEPTEMBER 6, 2023
P-THREE, the specialist real estate agency and consultancy, has announced high-profile retail and restaurant signings on behalf of Aquila Holdings, the landlord of premium shopping and leisure destination in Chelmsford. Leading the new entrants to join Bond Street is home and body cosmetics company, Rituals , which is set to open a 3,500 sq ft unit in early September.
Retail TouchPoints
SEPTEMBER 6, 2023
Banana Republic has officially launched BR Home , the brand’s new furniture and home décor business. Parent company Gap Inc. said in a statement that the debut marks a significant “milestone in the brand’s transformation as a leading destination for the modern explorer.” Photo courtesy of Banana Republic Banana Republic has already released a home textile collection under the BR Home banner — including bedding, rugs, pillows and décor — but today’s launch marks the formal debut of the sub-
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
SEPTEMBER 6, 2023
Millennials (those born from 1981-96) are the largest generational cohort in Australia, with many entering their 40s. They are also starting to panic. Why? Because they are Generation Debt. Or, as economist Alison Pennington so diplomatically puts it, they are Gen F’d. Their Baby Boomer parents filled them full of dreams, hopes and aspirations about what they could (and should) be, and from birth they painted a rose coloured picture about what their future Millennial lives would look like.
Retail TouchPoints
SEPTEMBER 6, 2023
The Lego Group will triple its sustainability investments over the next three years , spending $1.4 billion to design carbon-neutral buildings and facilities and boost production of renewable energy at its sites. These plans are part of the brand’s near-term climate target of reducing greenhouse gas (GHG) emissions 37% by 2032 compared to a 2019 base figure.
Inside Retail
SEPTEMBER 6, 2023
As hip-hop celebrates its 50th anniversary this year, elements of the culture are expected to be on the runway during New York Fashion Week from September 8-13, when American designers will showcase their latest collections. “Hip-hop fashion is defined by its brazenness, its originality, its verbal symphony. You know, hip-hop is poetry,” said costume designer and entrepreneur June Ambrose, a creative director at Puma.
Retail TouchPoints
SEPTEMBER 6, 2023
Premium childrenswear brand Hanna Andersson has launched its first-ever loyalty program, which will reward customers with discounts, perks and early access to new products. A loyalty program was something that had long been requested by its customers, according to the company. Customers will earn points with every purchase, including 200 points when they initially sign up for the free program.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
SEPTEMBER 6, 2023
In a transformative move for e-commerce in Southeast Asia, Zalora has unveiled an advanced integration with OpenAI via its proprietary platform, Titan. OpenAI is the artificial intelligence (AI) research company behind generative AI chatbot ChatGPT. By leveraging its capabilities, Zalora aspires to reshape online shopping paradigms, streamline operations, and set new benchmarks for efficiency and productivity in the industry.
Retail TouchPoints
SEPTEMBER 6, 2023
Sycamore Partners has created a new holding company for its Ann Taylor , Loft and Talbots brands, the KnitWell Group , which will also provide oversight and shared services to the plus-size women’s apparel brand Lane Bryant. Sycamore had bought the brands from Ascena Retail Group for $540 million in November 2020. Lizanne Kindler, current CEO of Talbots, will lead KnitWell Group as Executive Chair and CEO.
Inside Retail
SEPTEMBER 6, 2023
Melbourne-based retail brand Homie Clothing has appointed Stephanie Say as its new CEO as co-founder Nick Pearce steps aside. Of his decision, Pearce said: “I’m stepping back as the CEO after eight years to take on a new role as a stay-at-home dad to support my wife as she continues to grow her business, Merry People. Homie Clothing co-founder, Nick Pearce.
Retail TouchPoints
SEPTEMBER 6, 2023
Consortium Brand Partners (CBP), a consumer-focused investment manager, has acquired a majority ownership stake in Draper James , the fashion and lifestyle retail brand founded by actress Reese Witherspoon. Financial terms of the deal have not been disclosed. Under the agreement, CBP will hold a 70% position of the company’s ownership while maintaining a “collaborative partnership” with the existing Draper James management team, which includes CEO Erin Moennich, CFO and COO Sarah Fol
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
SEPTEMBER 6, 2023
Consumer spending in the third quarter is expected to receive a boost from stadium tours by music stars Taylor Swift and Beyoncé, as well as popular summer movies like “Barbie” and “Oppenheimer,” according to Morgan Stanley. These events are anticipated to contribute significantly to consumption growth in the quarter. However, the firm warns of a.
Retail TouchPoints
SEPTEMBER 6, 2023
So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question. The folks at the Federal Trade Commission have carefully regulated these services for decades.
Retail Wire
SEPTEMBER 6, 2023
U.S. President Joe Biden expressed optimism that workers at the nation’s major automakers are unlikely to go on strike, despite a looming contract deadline later this month. The United Auto Workers union recently authorized a strike at the Detroit Three automakers if a new agreement isn’t reached by Sept. 14 when the current four-year contract.
Retail Gazette
SEPTEMBER 6, 2023
Sainsbury’s is set to unveil new fashion destination spaces across nine of its stores later this month, hosting a “curated offer of complementary brand partners” alongside its Tu collection. The supermarket called the move “an exciting new venture” as it creates at least 50 fashion destination hubs in its stores, looking to grow its branded proposition at pace over the next five years amid evolving customers needs.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
SEPTEMBER 6, 2023
Pandora, the global jewelry brand, is expanding its range of lab-grown diamond jewelry as it aims to capitalize on the growing popularity of these sustainable gems. The company recently reported a strong second-quarter performance, with organic revenues up 5% to $850 million. To tap into the rising demand for lab-grown diamonds, Pandora is launching three.
Retail Gazette
SEPTEMBER 6, 2023
Holland & Barrett has launched its biggest food transformation in ten years, called ‘food that loves you back’ The revamped selection features over 500 new items across own label and branded in its first wave of products, which can be shopped by wellness need or specialist diet. The move will also see the return of more than 70 fresh, chilled food and drinks to stores.
Retail Wire
SEPTEMBER 6, 2023
AI is beginning to replace human jobs in Las Vegas, with robots taking on roles like bartenders and security guards, leading to concerns among workers. The Culinary Union, representing about 60,000 members in Nevada’s service and hospitality industry, is planning to negotiate protections against AI taking jobs in a contract expected later this year.
Retail Gazette
SEPTEMBER 6, 2023
Sainsbury’s is set to unveil new fashion destination spaces across nine of its stores later this month, hosting a “curated offer of complementary brand partners” alongside its Tu collection. The supermarket called the move “an exciting new venture” as it creates at least 50 fashion destination hubs in its stores as it looks to grow its branded proposition at pace over the next five years amid evolving customers needs.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
SEPTEMBER 6, 2023
Amazon is reportedly embroiled in legal disputes with landlords over properties intended for Amazon Fresh grocery stores. One such lawsuit involves a lease on Long Island, where Salisbury Partners is suing Amazon for $37 million, including unpaid rent. Amazon has faced similar lawsuits from landlords in New Jersey, Philadelphia, and Seattle as it reevaluates its.
Retail Gazette
SEPTEMBER 6, 2023
Currys has posted a dip in sales for the 17 weeks ended August 26, but backed its profit guidance for the year. The electricals retailer saw group like-for-like sales fall 4% during the period with UK & Ireland sales down 2%. The group said UK revenue trends were better in July and August compared to May and June, but said “robust sales” in domestic appliances and mobile were offset by weakness in categories such as computing.
Retail Wire
SEPTEMBER 6, 2023
Criminal organizations and legitimate companies are capitalizing on the rarity or expense of certain ingredients to produce fake foods, resulting in a global fraudulent food industry estimated at $40 billion annually. Some highly sought-after products, such as truffles, vanilla, and saffron, are prone to counterfeiting due to their high market value.
Retail Times
SEPTEMBER 6, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Responsible fashion brand, Nobody’s Child today announces the launch of digital product passports (DPP), empowering customers to make more conscious and informed choices, the brand has added unique QR codes to the care label of each product.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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