Graff Retail
SEPTEMBER 8, 2023
Everyone always talks about how fast retail is changing. That’s true. But, what’s equally true is that some things just never seem to change. Consider these never-changing issues: Retail still isn’t viewed as a career Yes, this one is changing, albeit very slowly.
Retail TouchPoints
SEPTEMBER 8, 2023
Just in time for New York Fashion Week, the iconic, now defunct luxury department store Barneys New York has made its return to fashion, albeit not in a way that many of the brand’s devotees would have imagined. Fast fashion retailer Forever 21 has released a limited-edition collection featuring the Barneys brand. On the surface the collaboration might not make much sense, given that Forever 21 and Barneys hail from opposite ends of the fashion spectrum.
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Retail Wire
SEPTEMBER 8, 2023
Amazon is facing a proposed class action lawsuit from customers who allege they were wrongfully charged for purchases that were returned on time. Four residents from different states claim that Amazon had knowledge of this systematic failure to issue refunds for timely returned items.
Retail TouchPoints
SEPTEMBER 8, 2023
Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash. The $24.6 billion Kroger-Albertsons merger, first announced in October 2022 , had been planned with store divestitures in mind, but the specific number to be sold and their locations had not yet been determined.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Wire
SEPTEMBER 8, 2023
Companies including General Mills, Chick-fil-A, and Geico are facing lawsuits under the 1988 Video Privacy Protection Act (VPPA) for allegedly passing personal information about video viewers to third parties through tracking technologies like Meta’s Pixel or Google Analytics. VPPA cases have traditionally targeted video rental providers, but now advertisers hosting marketing videos on their websites.
Retail TouchPoints
SEPTEMBER 8, 2023
Fashion retailer Rue21 is bringing a new CIO on to its revamped leadership team. Scott Saeger, who will take on the role starting Sept. 11, 2023, is joining the business after more than five years at GNC , where he led several transformational projects, including the implementation of digital sales and consulting tools for associates. Saeger’s extensive career includes leadership roles at 1-800-Flowers , Hewlett-Packard, ExxonMobil, and Laura Mercier.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
SEPTEMBER 8, 2023
Following a successful February 2023 introduction in Indianapolis, Instacart and the Partnership for a Healthier America (PHA) will expand their Good Food for All program to more than 1,100 families in four new cities: Denver; Englewood, N.J.; Milwaukee; and Washington, D.C. The program provides $50 per month in “produce credits” to families suffering from food insecurity.
Retail Wire
SEPTEMBER 8, 2023
China has expanded its ban on state employees using iPhones, which is viewed as an attempt to limit the market access of Western companies, according to U.S. Representative Mike Gallagher, chairman of the U.S. House panel on China. He stated that this move reflects the Chinese Communist Party’s strategy of promoting domestic champions in telecommunications.
Retail TouchPoints
SEPTEMBER 8, 2023
The rise of search-based and social selling has heightened retailers’ desire to offer aggressive estimated delivery dates (EDD). In addition to a host of other factors, the ability to offer fast delivery when customers search for a product or see it in a social ad has driven many retailers to prioritize promising as a key capability of their tech stacks.
Retail Wire
SEPTEMBER 8, 2023
Signet Jewelers, despite facing a decline in revenues, reported positive results in North America, where over 90% of its revenue originates, with sales down 7.1%. The company expects a continued decline in engagements for the rest of the year due to disruptions in dating behavior caused by the pandemic.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
SEPTEMBER 8, 2023
Fashion apparel retailer Express, Inc. (EXPR) has appointed former Tyson Foods exec Stewart Glendinning as its new CEO following Tim Baxter’s resignation. In a statement, the company reported that Baxter stepping down is “unrelated to the company’s accounting or financial reporting,” which was released earlier this week and included a consolidated net sales decrease of 6%.
Retail Wire
SEPTEMBER 8, 2023
A surge in flash mob robberies is sweeping across Los Angeles, causing growing concern for retailers and law enforcement. A dedicated task force, comprising the LA Police Department, LA County Sheriff’s Department, and federal agencies, has been assembled to combat this rising trend. Recent incidents include over 30 masked robbers stealing more than $100,000 worth.
Retail Gazette
SEPTEMBER 8, 2023
Aldi could begin employing workers from collapsed retail chain Wilko and take over its stores as part of its ongoing store expansion drive. The German grocer is set to create more than 20,000 jobs as it targets another 500 store openings to take the total to 1,500 sites. Speaking to the Mirror, UK and Ireland chief executive Giles Hurley said it could use Wilko stores and employ its old staff.
Retail Wire
SEPTEMBER 8, 2023
Nestle is set to acquire the Brazilian chocolate brand, Kopenhagen, along with its subsidiary, Brasil Cacau, according to reports from local media. The deal is estimated to be worth around 3 to 4.5 billion reais ($602.78 to $904.18 million). This acquisition comes approximately three years after Advent International, a U.S. private equity firm, gained a.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Shopping Center
SEPTEMBER 8, 2023
Wilmington, N.C. — CenterSquare has purchased The Forum, a 105,785-square-foot retail center located in Wilmington. The property was fully leased at the time of sale. Tenants include Dunkin’ Donuts, Jimmy John’s,… The post CenterSquare Purchases 105,785-Square-Foot Retail Center in Wilmington, North Carolina appeared first on Shopping Center Business.
Retail Wire
SEPTEMBER 8, 2023
Walmart is implementing changes to its hourly starting wage structure for entry-level store workers in an effort to manage costs in a slowing job market. The alteration means that various store positions, including cashiers, personal shoppers, and stockers, will now have the same starting wages based on the store’s location.
Cisco Retail
SEPTEMBER 8, 2023
What Time Is It? It’s been a minute since my last update on our network security strategy , but we have been busy building some awesome capabilities to enable true new-normal firewalling.
Retail Customer Experience
SEPTEMBER 8, 2023
American retail brands Filson and Shinola were wrestling with more than a few challenges in creating a seamless customer experience and found a solution with NewStore's platform.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Dive
SEPTEMBER 8, 2023
“RLA’s reverse logistics expertise will help our members to ‘close the loop’ and accelerate the emergence of the circular economy,” NRF CEO Matthew Shay said.
RIS News
SEPTEMBER 8, 2023
These two retailers are the latest to transform their tech stacks with artificial intelligence-powered capabilities.
Retail Dive
SEPTEMBER 8, 2023
RH submitted a proposal to “reimagine and restore” One Ocean Drive, while the Gap Inc. brand launched BR Home.
Cisco Retail
SEPTEMBER 8, 2023
Capturing your share of the massive Managed Services Provider (MSP) market means making the most of every opportunity.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Dive
SEPTEMBER 8, 2023
Stewart Glendinning, who comes to the retailer from Tyson Foods, has been appointed to the chief executive role.
Retail Times
SEPTEMBER 8, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! After four years as managing director of Spar UK, Louise Hoste has decided to pursue fresh challenges and will leave SPAR on 8th September 2023. Louise joined Spar UK in September 2019. In 2020 she successfully helped steer the business and the convenience industry through the Covid-19 pandemic.
Retail Dive
SEPTEMBER 8, 2023
Hanna Rewards marks the 40-year-old brand's first foray into loyalty, giving customers perks such as exclusive sales and redeemable points each time they shop.
Retail Times
SEPTEMBER 8, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Gourmet Danish confectionery LAKRIDS BY BÜLOW has announced the launch of its first permanent UK stores in London’s Canary Wharf and Monmouth Street, in the Seven Dials district. Liquorice lovers are able to purchase the full range and limited edition LAKRIDS LOVERS flavours at the new store opening in Cabot Place, Canary Wharf Shopping Centre, […]
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Dive
SEPTEMBER 8, 2023
Newly hired employees who stock shelves or fulfill online orders are no longer being offered an extra dollar per hour.
Retail Gazette
SEPTEMBER 8, 2023
Online discount grocer Motatos has shut down its store in the UK just one year after launching in June 2022 due to what it described as ‘tough’ market conditions. The grocery business, dubbed the “Swedish Lidl,” sold ambient food and fast moving consumer goods to shoppers, which it claimed were 60% cheaper than the recommended retail price.
Retail Dive
SEPTEMBER 8, 2023
The apparel brand's new store in Los Angeles will host events and marks a milestone in its global expansion.
Shopping Center
SEPTEMBER 8, 2023
Washington, D.C. — The National Retail Federation (NRF) has acquired the Reverse Logistics Association (RLA), a global trade association for the returns and reverse industry. “Retailers understand the importance of sustainability… The post NRF Acquires Reverse Logistics Association appeared first on Shopping Center Business.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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