Tue.Dec 06, 2022

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Lord & Taylor Continues Digital Comeback with Launch of Retail Media Network

Retail TouchPoints

A year and a half after relaunching as a digital-only retailer, the country’s oldest department store, Lord & Taylor , is adding a retail media network to its online offering. Developed in partnership with InMobi , Lord & Taylor’s new digital advertising platform joins a growing slate of retail media networks designed to aid product discovery for customers and offer additional monetization solutions for retailers.

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Lendlease sells Caneland Central in Mackay for $280 million

Inside Retail

Lendlease’s Australian Prime Property Fund Retail is set to sell its Caneland Central mall in Mackay, Queensland to Sentinel Property Group for approximately $280 million. Caneland Central, the region’s largest shopping centre at 65,964sqm, is anchored by Myer, Coles, Woolworths, Target, and Big W, and home to a variety of mini-majors and businesses.

Shopping 264
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How to Create an ADA-Compliant Ecommerce Site: Tips for Business Owners

Retail TouchPoints

As 2023 approaches and you start building your business’s New Year’s resolutions, put online accessibility at the top of your to-do list. According to the CDC, customers with disabilities represent 26% of American adults and a combined disposable income of about $480 billion. But if your ecommerce site isn’t usable for these shoppers, you’re missing out on these thousands of dollars in potential revenue.

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Christmas commercials, Cyber Monday spending, and Shoppable videos - Weekly Snacks #35

Tokinomo

The battle of Christmas commercials. Asda’s Elf. This Christmas commercial is witty and funny thanks to Buddy the Elf. You will see how the elf manages to bring a smile to people’s faces during the Christmas season, while also doing some minor inconveniences in an Asda store. Have your ‘elf a Merry Christmas!

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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L’Oréal Exec: Retailers Need to Create ‘Beauty Destinations’

Retail TouchPoints

There was a time not too long ago (during those horrible pandemic years we’re all trying to forget) when makeup went out fashion. Who needs eyeliner when you’re not really seeing anyone? But that time has clearly passed. Beauty has come booming back along with the larger world, and even an economic downturn can’t bring it down now. In fact, the NPD group has identified a phenomenon called the “ beauty index ,” which proposes that when consumer sentiment is low (as it is right now), the desire to

Consumer 290
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National Footwear Retailers Association merges into ARA

Inside Retail

National Footwear Retail Association (NFRA) has merged with the retail peak body, the Australian Retailers Association (ARA). The national body currently represents over 100,000 shopfronts or online stores nationwide and almost two-thirds of Australia’s $360 billion retail sector. ARA CEO Paul Zahra welcomed new members and said: “Whilst the NFRA has a strong history of more than 60 years in representing independent footwear retailers, the ARA has long been a supporter of achieving a single, str

Consumer 246

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How Invertigro, Urban Plant Growers plan to shorten the food supply chain

Inside Retail

Australia’s cost-of-living crisis is already a major concern for many, and isn’t expected to get better any time soon. Food prices across the country have jumped over the past year, alongside inflation, with recent ABS data showing a 9 per cent increase in the price of food and non-alcoholic beverages since September 2021. In fact, the National Food Supply Chain Alliance states that prices are expected to rise another 8 per cent by the end of 2023.

Planning 246
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Kohl’s Leans into Pinterest Collab for the Holidays, Focuses on ‘Agile Content’

Retail TouchPoints

Kohl’s and Pinterest have developed a series of online experiences as part of their long-term collaboration, leveraging the inspiration platform’s technology and data to tap into trends and feature products in new ways. With style coming to the forefront of Kohl’s marketing approach — the brand’s latest campaign was themed More Style, More Savings — the retailer has been doubling down on its women’s strategy to inspire outfitting solutions.

Fashion 285
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Playful elves run Assembly Theatre in LEGO Christmas window

Retail Focus

The elves have taken over the LEGO store on 5th Avenue, New York. The Christmas window scheme features a creative production line including cranes, cogs, rocket boosters and an x-ray machine. The scheme by Harlequin Design features animatronics and lighting effects which add to the festive feel. Hand-crafted elves’ future throughout the scheme producing LEGO chimneys in time for Christmas. 1 of 5.

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Athleta’s Fourth NYC Store Opens with Strong Focus on Community Events

Retail TouchPoints

Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Photo courtesy of Athleta. Athleta marked its 35 th North American store opening in 2022 by unveiling a 5,000-square-foot multi-level space in Manhattan’s SoHo neighborhood on Dec. 1 — the brand’s fourth location in New York City.

Checkout 279
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Manly Wharf placed on the market for $80m upwards

Inside Retail

One of Sydney’s most famous waterfront destinations – Manly Wharf – has been put up for sale by Robert Magid’s TMG Developments. Built as a passenger terminal in 1855, the wharf is now home to a retail complex housing 20 food and beverage venues such as Hugo’s, The Wharf Bar, Sake, El Camino and the Bavarian Bier Cafe. Some 2.5 million commuters and day trippers pass through the building annually on their way to and from ferries to downtown Sydney.

Marketing 246
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Global Wellness Brand Hyperice Opens its First Pop-Up Store at Harrods

Retail Focus

Global high-performance wellness brand, Hyperice , opens its first pop-up shop at luxury department store, Harrods. Founded in 2010 by Anthony Katz, Hyperice started as an ice and compression sleeve but has since evolved into a performance and recovery technology movement. Today, the company is a holistic high-performance wellness brand with numerous product lines and categories.

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10 Best T Shirt Wholesaler Options for Your Business

Small Biz Trends

Running a successful apparel business is all about identifying the right opportunities. Customizing blank apparel such as t-shirts has become an increasingly popular option in the clothing landscape for B2C and B2B businesses. If you’re interested in running your own shop selling t-shirts, we’ll walk you through the best wholesalers to consider for your garment needs.

Wholesale 139
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Nutcrackers bring festive cheer to Coach Regent Street

Retail Focus

A stylishly executed set of windows shine out across one of London’s most well-loved shopping streets, encased in colourful Christmas lights, with three grand trees to peek under, inside the Coach split-level store. The mechanised pair of nutcrackers stand proudly within the front windows, moving back and forth and side to side, as they offer up-wrapped gifts and a roll of ribbon to passersby.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Dan Murphy’s adds image search feature to its shopping app

Inside Retail

Drinks retailer Endeavour Group has unveiled an image search feature that can identify more than 25,000 drink labels on its Dan Murphy’s app. Endeavour group’s digital arm – EndeavourX – developed the UX-based functionality for about six months and shared a beta version with Dan Murphy’s team members in August for feedback. “This is a great and simple way for customers to find more information about wine, beer or spirit they are enjoying at a restaurant or dinner party, and to see if it is avail

Shopping 130
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6 Bags seen on the runways this Christmas period

Retail Focus

The Christmas period is upon us, and the latest trends and styles of bags to hit the runways around the world are out. There is a huge range of different types of bags that are perfect for various occasions, from short trips out with friends to fancy dinners and even some larger bags that allow you to fit all of your important belongings into one space whilst still looking extremely fashionable.

Fashion 130
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Prada hires former Luxottica chief Andrea Guerra as new CEO

Inside Retail

Italian fashion group Prada confirmed on Tuesday that it would name former Luxottica chief Andrea Guerra as its new chief executive officer to ease a transition at the helm to the next generation of the founding family. Current CEO Patrizio Bertelli, 76, will be appointed chairman of the luxury company at annual shareholder meeting next spring. He will replace Paolo Zannoni who will be recommended for the role of executive deputy chairman of the group and chairman of its parent company Prada Hol

Fashion 130
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More people are working side gigs to make ends meet

Retail Wire

The U.S. economy added 263,000 jobs in November, according to the Bureau of Labor Statistics. Around 165,000 of those went to people holding down more than one job.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Why Asian e-commerce giant GoTo is cutting costs despite top-line growth

Inside Retail

For GoTo, the company formed in May 2021 by a merger between Tokopedia and Gojek, 2022 is shaping up to be the year that it has made serious strides toward profitability. But like other Asian companies whose e-commerce business had been partying on rapid top-line growth, particularly in a time when people weren’t going out, its improvement in bottom line metrics is increasingly being driven by cost-cutting.

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Shein is taking steps to end labor abuses at factories producing its goods

Retail Wire

Shein said it plans to invest $15 million to improve factories that produce the goods sold on its website. The fast-fashion retailer said that an investigation that it launched found that two factories had workers on shifts running longer than local regulations allow. The suppliers in question, the company said, have until the end of December to comply with regulations or risk having Shein take unspecified action against them.

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Uber fined $21 million for misleading on fares and cancellation fees

Inside Retail

An Australian court fined Uber Technologies $21 million on Wednesday for threatening cancellation fees it never charged and overstating fare estimates on some rides. The penalty was less than a regulator wanted. The Australian arm of the US ride-sharing app maker broke consumer law by misleading customers with warnings they would be charged for cancelling some rides from 2017 to 2021 and by using an inaccurate software algorithm to estimate fares for a taxi service it offered until August 2020,

Consumer 130
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Kyrie Irving is off team Nike

Retail Wire

Nike said that Kyrie Irving of the Brooklyn Nets is no longer affiliated with the brand. The decision to end its deal with Mr. Irving follows his public promotion of an antisemitic video. Mr. Irving’s counsel says that the separation from Nike was agreed upon by both parties.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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WA chain Chicken Treat flies the coop and lands in Sydney

Inside Retail

Western Australian chain Chicken Treat has flown in to the eastern seaboard, opening its first stores in Sydney. It’s been a long-awaited arrival for the brand and the first step in a 33-store expansion plan for the next 18 months. The first East Coast restaurant has opened at Eastern Creek in Western Sydney. A restaurant will open at Crows Nest on Sydney’s North Shore in mid-December.

Planning 130
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How Building a Casino Can Benefit Local Retail

Retail Focus

The retail sector is getting braced to deal with the gloomy economic predictions for the next few years. Yet some tactics could be employed to help stave off stagnation in the sector. For this, increasing footfall to local town centres and areas is the key. Below, we look at how building a casino could benefit local retail. A Buoyant Industry. The casino industry has had a boom over the past few years.

Location 130
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Why Nature Baby is investing in community stores

Inside Retail

From expectant art school couple to long-term retailers, the founders of the down-to-earth baby wares business have been on quite a journey. Here, Jacob Faull discusses the time in India and London that shaped the business, how sustainability and organic products have become bigger factors over the years, the vision for a full market offering, and how the desire for community shapes the present, and likely future, of the business.

Wholesale 130
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The Original Factory Shop raises over £67,000 for local charities across the UK

A1 Retail

The Original Factory Shop has raised over £67,000 for local charities across the UK this Christmas. At the start of 2022, The Original Factory Shop dedicated itself to supporting local causes within communities across the UK. All 186 stores chose a local charity to support, and since April the business has raised just over £67,000 in total for various different causes including loneliness in the elderly, cancer, homelessness, mental health, emergency services, animal charities and more.

Shopping 124
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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“It’s a big opportunity”: Why Billini is stepping up its size diversity

Inside Retail

Australian footwear brand Billini recently launched a range of boots for customers with wider feet and calves, filling a long-overlooked gap in the market. Here, we speak with founder Susannah Khouzame about the thinking behind the launch, and what’s next for the fast-growing business. Inside Retail: What was the impetus for launching your new range of wide-fit boots, Billini Curve?

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14 Point of Sale Systems for Small Businesses in 2023

Small Biz Trends

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. The best POS system allows you to accept multiple types of payments and additional features for financial insight and performance.

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Galaxy chocolate enters digestive biscuit market

Talking Retail

Mars Chocolate Drinks and Treats (MCD&T) has announced the launch of Galaxy Milk Chocolate and Galaxy Orange Digestive Biscuits. The new biscuits combine the everyday familiarity of a digestive biscuit, with a half coating of Galaxy milk chocolate. Michelle Frost, general manager for Mars Chocolate Drinks and Treats, said: “One in three households consume chocolate.

Marketing 111
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Instacart adds holiday tree same-day delivery

Retail Dive

The company is using its recently launched Big & Bulky fulfillment service to bring live and artificial trees to customers’ homes.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.