Wed.Mar 30, 2022

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How Brands Can Navigate the Social Platform Ecommerce Boom

Retail TouchPoints

Navigating the past two years of digital changes has been a challenging yet invigorating time for brands and social media users alike. From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. 2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers.

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7-Eleven to pay $595,000 after chain misled franchisee about lease terms

Inside Retail

Convenience chain 7-Eleven must pay $595,000 to a franchisee after the Victoria Supreme Court found the franchisor had made misleading statements about the term of a franchise agreement. The retailer was found to have breached the Australian Consumer Law in its pre-purchase dealings with Yong Li and Zhe Wang who bought the 7-Eleven Heathmont store in 2015.

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Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Retail TouchPoints

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. The retailer reported 5.6% comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Kate Spade New York celebrates the opening of a new store at the Boulevard, Northern Ireland

Retail Focus

Global lifestyle brand, kate spade new york, is to open its first Northern Irish store in April 2022, at designer outlet, The Boulevard. . Taking prime position at the entrance of the Lotus Property-owned scheme, which is positioned on the A1 corridor between Belfast and Dublin, the 1458 Sq ft store will open April 2022, offering a range of product categories, including ready-to-wear, handbags, accessories, small leather goods, tech accessories and jewellery. .

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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UPS Expands Integrated Global Ecommerce Shipping Through ESW Partnership

Retail TouchPoints

UPS is cultivating its shipping capabilities for integrated international ecommerce through a partnership with ESW. The agreement between the shipping-and-logistics company and DTC ecommerce firm will aim to facilitate cross-border online business for brands seeking to reach consumers on a global scale. Consumers will experience a more localized ecommerce shopping experience from brands that use ESW through ease of delivery with the UPS global transportation and customs brokerage platform.

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Walgreens puts robots to work filling prescriptions

Retail Wire

Walgreens Boots Alliance is opening micro-fulfillment centers that use robots to fill customers’ prescriptions. The drugstore giant expects it may use robots to fill as many as half its prescriptions by 2025.

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Wesfarmers strikes renewable energy deal

Inside Retail

Wesfarmers has signed two new renewable electricity deals with Queensland’s clean energy trading company CleanCo to power 147 shopping sites in the state. Retail stores of brands such as Kmart, Bunnings, Target and Officeworks will be powered with energy generated by MacIntyre Wind Farm and solar power from Western Downs Green Power Hub. The above brands combined use vast amounts of power every day making them Australia’s 33rd largest electricity user.

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Intersight Workload Optimizer: How Targets Work

Cisco Retail

Going ‘Under the Hood’ to get a closer look at the Intersight Workload Optimizer Decision Engine – Blog 1 of 3 in a weekly series where we dig a little deeper into the technology behind the Workload Optimizer service of Intersight. A little over a year ago, Cisco debuted a new service on the Intersight Platform: Intersight Workload Optimizer (IWO). At its core, IWO is a powerful decision engine that constantly acts to assure workload performance and minimize cost.

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Melbourne’s Milksha tea moves interstate

Inside Retail

Melbourne-headquartered bubble-tea brand Milksha is launching its first store outside Victoria on April 7 – in Brisbane. Milksha’s point of difference is using fresh milk from dairy farmers across Queensland and Victoria and avoids preservatives or artificial flavours and colours. The brand claims that it sold over 1000 cups a day in its two week grand opening period in Melbourne.

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Carl Icahn puts pressure on Kroger over its animal welfare policies

Retail Wire

Carl Icahn has nominated two directors to Kroger’s board in an effort to get the company to improve it animal welfare practices, specifically over the treatment of pigs. Mr. Icahn in February nominated two directors to McDonald’s board to pressure the company to require pork supplies to eliminate the use of crates with pigs. The restaurant giant has said it will phase out the practice over the next decade.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Despite supply chain issues and labour shortages, hope lies ahead for NZ

Inside Retail

After a long run with no active Covid-19 cases, New Zealand was hit hard by the Delta variant in the second half of 2021. The country faced the most cumulative days in lockdown since the pandemic began, especially in Auckland. This heaped pressure on retailers that were already dealing with supply-chain disruptions, labour shortages, and increased staff costs.

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Hy-Vee to open first store in Tennessee

Retail Wire

Hy-Vee is opening its first store in Tennessee in Spring Hill. The grocer is looking to open a 160,000-square-foot store in 2023. “As customers’ shopping habits change and their needs evolve, we have services and offerings that we believe will bring an entirely new retail experience to those in Tennessee,” said Randy Edeker, chairman and CEO of Hy-Vee.

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Budget’s $8.6bn cost of living package fails to address retail’s needs

Inside Retail

The Government’s long awaited ‘election budget’ was released on Tuesday evening, committing $8.6 billion to ease the growing cost of living. The package is aimed at cutting fuel prices by 22 cents per litre for the next six months, as well as giving low-and-middle income earners a tax bonus of $420. Treasurer Josh Frydenberg also said the government is extending the instant asset write-off scheme to June 2023, which allows businesses with a turnover of up to $50 million to write off new assets.

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Millions of workers quit in February

Retail Wire

Businesses in the U.S. had 11.3 million jobs to fill in February, slightly below December’s record 11.4 million openings, as workers remain on the move and are holding out for the right positions. The number of Americans who quit their jobs in February rose slightly to 4.4 million, slightly below the 4.5 million who did the same in November.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Why design brand Koskela is rethinking the way it sells furniture

Inside Retail

Iconic design brand Koskela has opened the doors to a stunning new concept store and headquarters on Sydney Harbour as part of a comprehensive brand refresh that includes a new website and virtual design service, as well as new product ranges for workplaces and schools. . Located in a former submarine base in North Sydney, the new store is half the size of the brand’s previous 1000sqm warehouse in Rosebery, but better suited to the needs of post-pandemic shoppers.

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Lululemon surpasses $6B in revenue for the first time, overtaking Under Armour

Retail Dive

The company expanded into the tennis category this week and will launch a golf-focused offering next week.

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Ritchies Supa IGA trials automated refill stations

Inside Retail

Ritchies Supa IGA has collaborated with zero-waste company Unpackaged Eco to debut automated refill stations. In an effort to reduce plastic waste and save customers’ money on packaging, the refill station features non-toxic, biodegradable Australian made products from cleansing and personal care products to dishwashing liquid. Customers can bring their own containers or buy reusable glass or aluminium bottles at the refill counter.

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The Total Economic Impact™ of Cisco Secure Firewall

Cisco Retail

This blog has been authored by Forrester Consulting. Cisco commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to examine the value that Secure Firewall customers could achieve by deploying Secure Firewall, Firewall Management Center, and optionally SecureX. We spoke with ten decision-makers from eight customer organizations about the benefits, costs, risks, and flexibility of their investment in these Cisco Security solutions.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Cult Queensland gelato chain Happy Pops slowly spreading its footprint

Inside Retail

Queensland-based gelato brand Happy Pops is expanding its footprint with its latest store slated to open in Eumundi. . The store, Happy Pop’s third in the region, is scheduled to open on Friday. The gelato chain was founded in 2018 by Augusta and Ian Puttkammer with the first outlet in Noosa, followed by another in South Brisbane a year later. . “We chose Eumundi as our latest destination because its roots are firmly entrenched in all things artisanal and that is what our handcrafted ice creams

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L.G.B.T.Q. romance novels become big sellers

Retail Wire

Sales of romance novels featuring L.G.B.T.Q. characters are on the rise and increasingly making their way into mainstream retail. “People want to see themselves,” said Laynie Rose Rizer, the assistant store manager at East City Bookshop in Washington, D.C. “Customers will come in and say, ‘I just want something that’s gay and happy.’ And I’m like, ‘I have ten different options for you.’”.

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Cisco IoT sweeps industry awards

Cisco Retail

When a movie wins an Academy Award, I know it excels in a certain way. When a movie wins in multiple categories—like Forrest Gump (six Oscars) , One Flew Over the Cuckoo’s Nest (five Oscars), and Gone With the Wind (four Oscars)—we know it has widespread appeal. Red carpet for the internet of things. I’m proud to announce that Cisco’s IoT portfolio swept the awards this year, winning not one, but three IoT Breakthrough Awards.

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U.S. consumer confidence bounced back in March

Retail Wire

The Conference Board said its consumer confidence index rose to 107.2 in March, up from 105.7 in February. The outlook for the next six months is murky with consumers concerned about Russia’s war on Ukraine and what that could mean for product prices going forward over the next six months.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Drive Repeatable and Scalable Solutions with Cisco IoT Bundles

Cisco Retail

Industrial networking production environments are evolving faster than ever. As a result, many customer networks are not ready for the new explosions of data this produces or evolving cyber threats. Rather than letting these challenges disrupt business, organizations must tackle issues head-on by leading with technology and digitizing their business, freeing data securely, to support the operational agility required.

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Rising prices and out-of-stocks test Americans’ brand loyalty

Retail Wire

Steadily rising prices and increases in out-of-stocks in grocery stores are prompting consumers to try new products. Sometimes that means that once favorite products fall out of favor as consumers continue to purchase their new finds.

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WeThrive Education: Delivering innovative entrepreneurial education to empower underserved youth

Cisco Retail

“Things outside of a young person’s control can create an environment for underachievement,” says Daquan Oliver, founder and CEO of Cisco nonprofit partner WeThrive Education. Historically underrepresented youth often face many challenges, such as a lack of academic preparation, mentors and role models, and opportunities necessary to succeed later in life.

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Chili’s delivers with drones

Retail Wire

Flytrex, an Israeli drone delivery startup, has received permission from the Federal Aviation Administration (FAA) to operate in Granbury, TX, near Dallas and Fort Worth. The company’s drones will make deliveries for local Chili’s and Maggiano’s Little Italy restaurants.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Cisco named Gartner® Peer Insights™ Customers’ Choice for WAN Edge Infrastructure

Cisco Retail

“Improved transparency of [our] IT infrastructure. Greater automation thanks to cloud-managed IT. Simplification of processes.”. – IT Security Manager, Germany. At Cisco, we believe that by simplifying technology and improving the way people connect, we can give passionate people the freedom to focus on their missions, and ultimately, do amazing new things.

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7 key considerations for setting up CloudHub

Mulesoft

CloudHub is a significant investment when considering how to solve integration challenges. While it is a platform as a service component (PaaS) of Anypoint Platform, using it effectively still requires upfront planning to configure it in the right way. As a Platform Architect, you need to know key aspects of documenting the platform architecture and configuring […].

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Polestar’s Dennis Nobelius on the Sustainable Performance Brand’s Plans

Nvidia

Four words: smart, sustainable, Super Bowl. Polestar’s commercial during the big game made it clear no-compromise electric vehicles are now mainstream. Polestar Chief Operating Officer Dennis Nobelius sees driving enjoyment and autonomous-driving capabilities complementing one another in sustainable vehicles that keep driving — and the driver — front and center.

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Securing Hybrid Work in the Public Sector

Cisco Retail

Across both the Public and Private Sectors, the conversation around hybrid work is evolving with the greater widespread adoption of hybrid work as the new norm. The narrative is shifting from solving the challenges of remote work and bringing employees safely back to the office to thriving and innovating in this new work paradigm. However, a hybrid workforce comes with its own set of challenges.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.