Retail TouchPoints

JULY 12, 2023

Brands and retailers frequently partner with design strategy firms and tech integrators to bring new store concepts to life. But what does meaningful collaboration look like, especially as budgets and priorities shift? For Purple’s Senior Director of Retail Environments, Cindy Speters, it means “being honest, almost to the point of pain.” And that honesty is critical for Speters, especially as she considers the scale and cost of new projects.

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Inside Retail

JULY 12, 2023

Gander, a new mobile app designed to help Australian shoppers and supermarkets tackle the issue of food waste, launched in Australia earlier this month. The app connects shoppers with discounted food items across partnered retailers in their area, enabling shoppers to pick up cheaper goods, and helping supermarkets sell discounted stock before they have to throw it away.

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Retail TouchPoints

JULY 12, 2023

Target has named Lisa Roath as its new EVP and Chief Marketing Officer. Reporting to EVP and Chief Guest Experience Officer Cara Sylvester, Roath will lead core marketing functions including creative, guest marketing strategy, retail brand experience, social media, paid media strategy and marketing strategy and operations. Roath, a 17 -year Target veteran, most recently was SVP of Food and Beverage Merchandising.

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Inside Retail

JULY 12, 2023

Upmarket Melbourne CBD eatery Calia has collapsed into voluntary administration, owing an estimated $2 million to Australian diner loyalty platform Liven and raising questions for diners with unredeemed restaurant credits. Documents listed by the Australian Securities and Investments Commission (ASIC) show Calia Australia, which operates the flagship restaurant and retail store in the city’s Emporium shopping complex and a spin-off restaurant at the Chadstone shopping centre, appointed voluntary

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JULY 12, 2023

Designer Brands has named Laura Denk President of DSW Designer Shoe Warehouse and EVP of Designer Brands, effective July 24. Denk replaces Doug Howe, who was promoted to CEO of Designer Brands in April 2023. She brings an extensive background in merchandising, most recently as Chief Merchandising Officer at Michaels Stores , and also has held leadership positions at Claire’s and Macy’s.

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Inside Retail

JULY 12, 2023

It’s 10:45am on a Tuesday, and you are arriving late to work. You’ve just been to the dentist who berated you for grinding your teeth – she says this is what’s causing your sore jaw and neck. You’ve been waking up between 2am and 4am most nights for the past month, and when you do, it’s hard to stop thinking about work. Your boss is becoming increasingly aggressive with you and you just can’t seem to focus.

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Inside Retail

JULY 12, 2023

Australian small retailers are failing to meet their financial benchmarks, as softening consumer spending, rising wages, and inflation threaten business survival. An inaugural Small Retail Index study by the Australian Retailers Association (ARA) and American Express, revealed that 32 per cent of small and medium businesses (SMBs) are feeling uncertain about the year ahead.

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Retail TouchPoints

JULY 12, 2023

The past few years have been a rollercoaster ride for the retail industry. The pandemic and related supply chain disruptions led to shuttered storefronts and rampant bankruptcies. Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

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Inside Retail

JULY 12, 2023

Australian furniture hire and styling company Valiant has launched an eco-friendly sustainable furniture rental range, made from post-consumer recycled plastics. The company provides high-end, circular-driven furnishing solutions for interiors, workplaces and events and turns ocean and landfill plastics into rental furniture. Brian Lindeman, MD of Valiant, said the company combines contemporary design and innovative furniture keeping the planet in mind.

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Retail TouchPoints

JULY 12, 2023

Roku and Shopify have partnered to let viewers purchase products from Shopify merchants directly from their TV through Roku Action Ads. Shoppers who see an ad for a Shopify Merchant can press “OK” on their Roku remote to learn more about the product and purchase it directly from their screen. Payment and shipping details are prepopulated using the customer’s Roku Pay information, allowing the order to be placed with the push of a button.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

JULY 12, 2023

Retailers worldwide are facing closures and financial challenges, with several prominent brands shutting down stores in 2023. The list includes Foot Locker, which plans to close 545 stores by 2026, and home goods company Tuesday Morning, which is shutting down all of its physical locations. Other notable closures include Bed Bath & Beyond, Gap, and.

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Retail TouchPoints

JULY 12, 2023

Oddity , the parent company of beauty brands Il Makiage and SpoiledChild , has announced an IPO aimed at reaching a valuation of nearly $1.7 billion. The company expects net proceeds from the offering to reach approximately $41 million , assuming its share price hits the midpoint of $28.50 , slightly under its goal of $30 , according to a filing with the SEC.

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Retail Wire

JULY 12, 2023

Amazon sellers have accused sellers on the ultra-cheap marketplace Temu of copying their product listings, leading to declining sales. Wired reports that Temu sellers have replicated product photos, descriptions, and keywords from original Amazon listings, often selling the products at lower prices. Requests to have the listings removed have reportedly been met with silence from.

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ATS 187

Inside Retail

JULY 12, 2023

Amazon.com’s Prime Day two-day shopping event saw US online sales rise nearly 6 per cent to $9.4 billion from a year ago on its first day, as heavy discounts lured bargain-hunting customers who splurged on appliances and toys, Adobe Analytics data on Wednesday showed. US shoppers have been waiting for the best possible deals and discounts as rising interest rates and food prices have led them to delay purchases of big-ticket items in recent months.

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Apparel Consumer Shopping Planning 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

JULY 12, 2023

A new premium skincare launch, LYMA, has garnered significant attention with a waitlist of 30,000 customers, indicating the thriving trend for luxe skincare. Developed by experts outside the traditional skincare industry, LYMA claims to have harnessed scientific research and created a unique formula with a high ratio of active ingredients to water. While some beauty.

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Inside Retail

JULY 12, 2023

In the ever-evolving landscape of digital marketing , the demise of third-party cookies has emerged as a game-changing shift for marketers worldwide. This revolutionary change, once met with scepticism, is now being hailed as an opportunity to enhance consumer trust and forge stronger connections with audiences. A recent study conducted by customer engagement platform Twilio revealed that marketers in the Asia-Pacific (APAC) region are not only embracing this transition but also recognising the

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Retail Wire

JULY 12, 2023

Buy Buy Baby, the baby products retailer owned by Bed Bath & Beyond, is set to close its stores after a deal to save the chain fell apart. Brand management firm Go Global Retail, which owns Janie and Jack, was eager to acquire Buy Buy Baby but couldn’t reach an agreement on valuation. Dream on.

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Brand Management ATS Management 100

Inside Retail

JULY 12, 2023

Social media platform Threads is continuing its trajectory of exponential growth, with retailers of all sizes eager to be early adopters of the platform. Over 30 million people created a Threads account within 24 hours of the Meta-owned platform’s launch. Launched as a competitor to Twitter, it is now reported to be the fastest-growing consumer app, with 100 million people signing up in less than five days.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

JULY 12, 2023

The resumption of student loan payments in October is expected to impact consumer spending, with economists anticipating a slowdown as borrowers adjust their budgets. According to Morgan Stanley analysts, retailers with high exposure to student loan holders in discretionary categories, such as Target and Dick’s Sporting Goods, may face greater risks, while retailers like Walmart.

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Inside Retail

JULY 12, 2023

Belgian chocolate brand Godiva has opened its first Canberra store, which features a wide range of premium chocolates, beverages and biscuits. The brand also revealed its plans to open additional stores in major cities in Australia over the next two years while also focusing on enhancing its online presence. Located in Canberra Centre, the new store boasts a curated retail section to optimise the customer experience and has a dedicated cafe section where patrons can enjoy soft ice cream and Godi

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Retail Wire

JULY 12, 2023

Middle-tier restaurants in the U.S. and Europe are embracing the trend of adding luxury handbag stools for diners to place their expensive designer bags on. This practice, traditionally seen in fine-dining establishments, has now expanded to more casual restaurants as young adults, living with their parents and with disposable income, prioritize spending on luxury goods.

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Inside Retail

JULY 12, 2023

Italian luxury fashion group Tod’s said on Wednesday that creative director Walter Chiapponi was leaving the company “by mutual agreement” after four years. Chiapponi will present his last Tod’s Spring Summer 2024 women’s collection in September at the Milan Fashion Week, the group said in a statement. Tod’s did not name a replacement but said that a “new creative direction” would be announced in the coming months.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

JULY 12, 2023

Luxury fashion conglomerate Kering has reportedly acquired French fragrance company Creed for 3.5 billion euros ($3.83 billion), according to the Financial Times. Kering aims to tap into the growing demand for high-end fragrances and further diversify its luxury portfolio. It also hopes to create an in-house cosmetics business.

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Fashion 100

Inside Retail

JULY 12, 2023

UK-based brand Lawsuit has developed a one-off jumpsuit to protest unethical work practices in the fast-fashion industry. The “workwear couture” jumpsuit, which is made in Manchester, raises attention to poor working conditions in Bangladesh and other places. With 500 “worker SOS labels” sewn into the front-mid panels, the jumpsuit will be auctioned off to raise money for organisations that are working to improve the conditions of overseas garment workers.

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Retail Wire

JULY 12, 2023

Amazon is aiming to entice U.S. shoppers during its annual Prime Day shopping event by offering deeper discounts on a wide range of products and services, including travel deals for the first time.

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Inside Retail

JULY 12, 2023

McIntyre Merino is set to open two new stores on the east coast and eyes offshore expansion opportunities in Europe. The company will open new flagship stores in Sydney’s Paddington and in Melbourne’s Emporium shopping centre. Founded by Ned Scholfield and Raquel Boedo, the brand says it is on a mission to bring a “colourful & sustainable” approach to the wardrobe.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

JULY 12, 2023

UK sales on the first day of Amazon’s discounting extravaganza have increased slightly from last year, according to new data. The online giant’s UK site took £581m yesterday, just 1.3% higher than the first day of Prime Day last year, according to data from Adobe Analytics. The analytics firm forecasts that sales across the two-day event will hit £1.2bn, which is almost double (92%) normal spending levels.

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Mass Relators

JULY 12, 2023

MINNEAPOLIS — Target Corp. has promoted Lisa Roath to the position of executive vice president and chief marketing officer. In her new role, Roath will lead the company’s core marketing functions, including creative, guest marketing strategy, retail brand experience, social media, paid media strategy and marketing strategy and operations. She joins Target’s leadership team effective immediately and will report to Cara Sylvester, executive vice president and chief guest experience officer.

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Retail Gazette

JULY 12, 2023

Currys has partnered with Samsung UK to offer customers discounts on select products when they trade-in their unwanted tech. For the month of July, the electricals retailer is offering shoppers between 10 to 15% off over 390 of the brand’s products. Customers will be able to redeem the vouchers online or in any of Currys’ 285 stores, as well as its Mobiles and Carphone Warehouse sites.

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ATS 98

Dezeen

JULY 12, 2023

Klein Dytham Architecture has aimed to counter rock music snobbery with its design for guitar brand Fender's Tokyo flagship store , which is meant to feel welcoming to people who might feel judged in other guitar stores. The Fender store sits across the bottom four floors of the glass-walled Ice Cubes building, a 12,000-square-metre space in the neighbourhood of Harajuku that was formerly home to an H&M store.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience