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With retailers facing continued supply chain disruption – from the long shadow of covid-19 to Russia’s war on Ukraine and climate change – shoppers are reporting increased levels of out-of-stock products, according to the latest data from Retail Insight , the leading provider of store operations execution software. Original research of over 1,000 UK shoppers by Retail Insight revealed that 82% have experienced out-of-stock products in-store in the past 12months, up +11 percentage points year-on-
Multibrand food chain franchisor Retail Food Group (RFG) reports underlying profit growth of 22.3 per cent for the full-year. The company owns and operates Gloria Jean’s, Crust Gourmet Pizza, Donut King, Brumby’s Bakery, Cafe2U Michel’s Patisserie, Pizza Capers and The Coffee Guy. For the year to June 30, underlying group EBITDA grew 21 per cent to $26 million while underlying tax-paid profit reached $22.6 million, up 22.3 per cent.
The INFORM (Integrity, Notification, and Fairness in Online Retail Marketplaces) Consumers Act, which went into effect in late June 2023, marks a significant step forward in curbing online fraud by third-party sellers and organized theft from retail stores. Its primary purpose is to protect consumers by stifling sales of counterfeit, stolen and harmful products on online platforms — from ecommerce stores like Amazon, Etsy and auction sites to the many smaller marketplaces that may operate more l
After posting a $1.6 billion full-year profit, Woolworths says it is “cautiously optimistic” moving forward despite evidence customers are cutting back on spending. Group sales reached $64.3 billion, up 5.7 per cent while tax-paid profit from continuing operations improved 4.6 per cent to $1.6 billion and EBIT of $3.11 billion, up 15.8 per cent. Across its Australian food division, sales increased 5 per cent to $48 billion, with second-half sales increasing 7.6 per cent, reflecting elevated infl
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Sephora will be the first U.S. retailer to offer Tap to Pay on iPhone, which allows associates to accept contactless payments using their iPhones without requiring a dedicated payments card reader or additional hardware. The service, which Sephora is now rolling out across all of its freestanding stores, will allow customers to pay for their purchases anywhere there’s WiFi or cellular service available.
Earlier this month, popular US-based intimates brand Parade was acquired by Ariela & Associates International (AAI), a global manufacturer of branded and private-label apparel. Founded by then-21-year-old Cami Téllez in 2019, Parade was initially created to fill a gap in the market for stylish and size-inclusive bras and underwear for Gen Z consumers.
Amazon has relaunched its ground shipping services for sellers after pausing operations in 2020. The offering, Amazon Shipping , allows sellers to deliver orders made through Amazon and other ecommerce sites in two to five business days. Amazon Shipping will provide delivery service within the U.S. for packages weighing up to 50 pounds. It will tap into the U.S.
Amazon has relaunched its ground shipping services for sellers after pausing operations in 2020. The offering, Amazon Shipping , allows sellers to deliver orders made through Amazon and other ecommerce sites in two to five business days. Amazon Shipping will provide delivery service within the U.S. for packages weighing up to 50 pounds. It will tap into the U.S.
Australian footwear brand Frankie4 will establish its first flagship store in the US in September and is expanding its wholesale agreement with Nordstrom and J. Jill. The Frankie4 US flagship store will open in Bellevue, Washington, just outside of Seattle. This will be a permanent location, following the success of its Bellevue Square pop-up facility, which opened this past April.
Marketplaces have become go-to destinations for consumers to browse a vast breadth of products and brands. For many, it’s the first place they go to search for items related to a specific keyword, phrase or trend. In fact, Amazon has officially surpassed Google as the top place where U.S. consumers begin their product searches, according to Jungle Scout.
By any metric, the Fifa Women’s World Cup was an international phenomenon, with the tournament providing huge opportunities for retailers to capitalise on the buzz around the event. In Australia, just about everyone got behind the national team the Matildas, with TV ratings for the semi-finals against England’s Lionesses breaking national records. Retailers who anticipated the incredible momentum behind their campaign – and suitably prepared their inventory levels and marketing approach – reaped
HSN and Fanatics have announced a new partnership designed to give fans access to an extensive collection of high-quality products from several major sports leagues. Fanatics will be HSN’s official partner for sports merchandise, giving customers access to an expanded assortment by sport, style, size of league and team. HSN is leveraging its multiplatform business model to engage customers and drive sales: Products are featured in dedicated HSN Fan Shops and exclusive offerings will be available
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Macy’s and Nordstrom are set to release their quarterly results this week, providing insights into whether their new strategies involving revamped inventory and lower prices are attracting shoppers. Macy’s has been focusing on its private brands, with the recent launch of the On 34th label, while Nordstrom aims to revive its struggling off-price Rack business.
Macy’s will open four of its off-mall, smaller-format stores throughout the late summer and fall. These 30,000- to 50,000-square-foot locations will offer a curated assortment of Macy’s fashion, beauty, luxury fragrances and more, as well as a “Trend Pavilion” housing a continuous flow of trending and seasonal merchandise. The stores will be located in Highland, Ind.
Walmart’s delivery platform, Spark, has faced challenges as drivers on the platform report an increasing number of individuals posing under multiple names to grab more orders. While Walmart has tripled its delivery-driver workforce on Spark over the past year, this issue of identity misuse is impacting both drivers and customers’ safety.
Domino’s Pizza Enterprises is set to axe jobs after inflation dented its profit by 74 per cent in the year to June 30. Group revenue rose 3.4 per cent to $2.4 billion with total food sales up by a meagre 2.2 per cent, driven by higher menu prices. Earnings before income and taxes fell 23.3 per cent to $201.7 million while net profit attributable to shareholders fell 74.4 per cent to $40.6 million.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Scurri , the next-generation delivery management platform, today announces a strategic partnership with OCS Worldwide – the specialist cross-border courier, logistics and shipping provider – extending the global reach of brands and retailers on the Scurri platform. OCS has a 24/7 UK hub, with its main International Gateway facility and Head Office strategically located close to Heathrow Airport.
The Philippines is fast becoming a focus for Levi’s in the APAC region. It recently opened its most expansive store in Southeast Asia in SM North Edsa in Manila, where customers can tailor Levi’s items to mirror their unique style and personality. According to Charisse Chua, country general manager for the Philippines at Levi Strauss & Co, the decision to locate the new store at SM North Edsa was a strategic one, driven by a combination of market insights and the need to differentiate its b
In-N-Out Burger, an iconic fast-food brand known for its cultlike fan base, is celebrating 75 years under the ownership of the Snyder family. The family-run business, which serves a simple menu of burgers, fries, and shakes, has grown from a tiny burger stand in Southern California to a billion-dollar dynasty.
Are you in the e-commerce or retail space and looking to get ahead in the industry? One of life’s biggest problems is being in the right place at the right time… At Retail Fest 2024, Retail Global aims to make that easier than ever before. Introducing a brand-new initiative for Retail Fest 2024, Retail Fest Hosted. The program offers retailers and brands up to $800 in travel and accommodation credits and a Retailer Pass.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
British grocery chain Waitrose is offering free coffee to on-duty police officers in an effort to deter shoplifters. The initiative is part of the company’s strategy to strengthen relationships with law enforcement and tackle retail crime. The move comes as assaults on staff at Waitrose stores have roughly doubled since 2020, with retailers across the.
Pureplay online retailer Adore Beauty’s sales declined for the full year and the business says value remains a “key driver” for customers. In its results for the year to June 30, revenue fell 9.6 per cent to $180.6 million with EBITDA of $600,000 reflecting lower operating leverage, cost inflation and reinvestment in key initiatives. Active customers fell 8 per cent to 801,000 while returning customers increased by 4 per cent to 490,000 and contributed to 76 per cent of all revenue.
The ongoing Sriracha shortage, stemming from a chili pepper scarcity due to weather conditions, has led third-party vendors to sell the popular hot chili sauce for up to $23 a bottle on platforms like Amazon. Huy Fong Foods, the company behind Sriracha, had previously pointed to climate-related issues causing the shortage, but it didn’t mention.
The head of the online marketplace Redbubble says the business has not adapted well to the post-Covid trading environment as sales soften. For the year to June 30, the company’s marketplace revenue (MPR) reached $467.5 million, down 3 per cent with an EBITDA loss of $40.7 million, decreasing 263 per cent. Cofounder, CEO and MD of Redbubble, Martin Hosking, said since his return to management in March , he has carried out a detailed review of the group’s operations, financial performance and oper
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Boston Market, once a pioneer in the rotisserie chicken craze, is facing financial struggles, including lawsuits over unpaid bills, store closures, and state fines for unpaid wages. The chain, which had around 1,200 locations at its peak, has seen a decline in recent years, closing 161 stores between 2017 and 2022 and about 50 more.
Shopping mall operator Scentre Group reported funds from operations of $556.6 million for the six months to June 30, in line with the full-year guidance. Income was up 1.5 per cent year on year and 13.3 per cent compared to the second half of 2022. The group’s net operating income jumped by 10 per cent to $971.9 million, the highest level achieved in a first half period.
Chewy, known for surprising customers with personalized pet portraits, is facing backlash from its artists over a new contract that restricts creative control. The company recently increased the artist fee for each portrait but introduced a more-restrictive contract that limits the number of portraits an artist can paint and forbids them from signing their work.
The athleisure market has been on the rise for many years, driven by factors, such as the casualisation of consumers’ wardrobes and the rise of sneakers and streetwear as aspirational style trends. Covid further accelerated this shift, with Fashion Genome, an intelligent data platform created by True Fit, finding that athleisure sales jumped over 84 per cent between March and December of 2020.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
U.S. retail chain Christmas Tree Shops, which filed for bankruptcy in May, has had its bankruptcy case converted to a Chapter 7 liquidation after failing to meet revenue targets during store closing sales. The company initially sought to keep most of its stores open while addressing its debt, but it eventually shifted to a full.
Trans-Tasman online retailer Kogan’s full-year profits declined due to soft trading conditions however, the business is off to a strong start in FY24. For the year to June 30, gross sales reached $844.8 million, down 28.4 per cent while statutory tax-paid profits fell to $25.9 million and EBITDA of $20.8 million. For July, the first month of the new trading year, Kogan said adjusted management accounts showed an EBITDA of $3.5 million.
Lego is set to open its second store in Manchester this winter as part of its ongoing retail expansion across the country. The 267sqm space, located inside the Trafford Centre, will feature the toy retailer’s extensive product range, a Pick a Brick wall and Build a Minifigure station. It will also host several in-store events each month, including the retailer’s popular free build challenges.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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