Wed.Dec 13, 2023

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Big Data in Retail: A Revolution [Use Cases and Examples]

Tokinomo

The retail industry is an ever-changing landscape. How do big data and retail combine? The global big data analytics in retail market size was valued at $4,854 million in 2020 and is projected to reach $25,560 million by 2028. This shows us the importance of big data in retail.

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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty. This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyal

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Fawkner Property to acquire Cairns Central for $390 million

Inside Retail

Fawkner Property has agreed to acquire Cairns Central from Lendlease-managed Australian Prime Property Fund Retail (APPF Retail) for about $390 million. The largest shopping centre in Far North Queensland, Cairns Central boasts 51,972sqm of gross lettable area and more than 180 tenants including Myer, Woolworths, Coles, Kmart, Target, and Event Cinemas. “With the strategic divestment of this asset, APPF Retail will be able to close out the remaining redemption requests in the fund, providi

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. So it’s no surprise that 47% of executives believe that store design and experience have become more critical to their brand strategy over the past year, according to Retail TouchPoints research.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Viva Energy’s OTR deal cleared after promise to divest Coles Express stores

Inside Retail

Viva Energy has agreed to divest 25 Coles Express locations in South Australia to gain a green light from the Australian Competition & Consumer Commission (ACCC) for its planned acquisition of OTR Group. OTR Group is a fuel and convenience retailer operating predominantly in South Australia while Viva Energy operates a fuel supply chain with retail sites across the country, including Coles Express convenience stores.

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Starbucks and Volvo Open EV Charging Spots Along Denver-to-Seattle Route

Retail TouchPoints

Starbucks and Volvo have opened a public network of 50 DC (direct current) fast charging stations along the 1,350 -mile route from Denver to Seattle, following through on electrification plans first announced in March 2022. The chargers, located at 15 Starbucks cafés, provide up to 110 miles of charge in as little as 15 minutes on 2024 model year and newer Volvo XC40 and C40 Recharge models.

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Google Pay to Add BNPL Options Early in 2024

Retail TouchPoints

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. next year. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. BNPL got a boost as consumers worldwide grappled with inflation, and experts identified multiple BNPL growth opportunities in August 2022.

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Ferguson Plarre opens flagship store in Chadstone

Inside Retail

Victorian bakery chain Ferguson Plarre’s Bakehouse has unveiled its new flagship store at Chadstone Shopping Centre in Melbourne. The ground floor, Market Pavilion store features a newlook fit out, with curved walls and exposed time battens creating a modern, welcoming ambience. The design, by Hayden Hamuaha and the team at Zone Design, is an extension of Ferguson Plarre’s new aesthetic for new and remodelled stores.

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Despite ‘Treecrastination,’ Shoppers Can Still Find the Perfect Christmas Tree

Retail TouchPoints

For some consumers, the holiday season starts as early as October. Others, however, procrastinate in all areas – even when it comes to getting a Christmas tree. In fact, new research conducted for the Real Christmas Tree Board found that 4% of consumers wait until as late as the third week of December — and even Christmas Eve — to buy a Christmas tree.

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What’s driving the explosion of Australian retail acquisitions?

Inside Retail

Australian brands appear to be in demand in global retail, attracting substantial interest from both domestic and international investors, who have splashed out huge dollar sums to acquire some of the country’s most successful businesses. In August, global private equity firm Advent International reportedly acquired a majority stake in designer dress label Zimmermann for over $1 billion, a first for any Australian fashion brand.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Gilt Groupe, Stitch Fix, Casper Team Up to ‘Fill the Off-Price Void’ with new AI-Powered Shopping App

Retail TouchPoints

DTC brands Gilt Groupe , Stitch Fix and Casper have teamed up to create a new feed-based, discovery-driven shopping app called Yaysay that is designed to elevate and gamify off-price shopping online. Image courtesy Yaysay The mobile app uses AI technology to deliver shoppers a personalized feed of off-price “fashion gems,” refreshed every day with brands such as ALC , Simkhai , Loeffler Randall , Chloe , Loewe , Isabel Marant , Acne , Vince , Ganni and hundreds more at up to 70% off. “With

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Teen Social Media Use Is Skyrocketing, Pew Research Reveals

Retail Wire

Social media use by teens is at an all-time high.

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Coldwater Creek Aims to Futureproof its Business with New Website

Retail TouchPoints

Women’s DTC specialty retailer Coldwater Creek has unveiled a new ecommerce website featuring a modernized look and tech stack. The new website was built on the BigCommerce platform with help from digital commerce agency CQL. It features an elevated look and customer experience with nature-inspired color palettes, intuitive navigation, engaging imagery and immersive storytelling to enrich the shopping experience.

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Walmart, Amazon, and Target to Stop Selling Dangerous Water Bead Toys

Retail Wire

The brightly colored balls can pose a dangerous hazard to children if ingested.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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PVH Brings Hudson’s Bay Exec to Tommy Hilfiger North America Team

Retail TouchPoints

PVH Corp. , the parent company of Tommy Hilfiger and Calvin Klein , has made two key executive appointments designed to bring the business into a new era of omnichannel growth and transformation. To accelerate value creation for the Tommy Hilfiger North America business, PVH has hired Sophia Hwang-Judiesch as the President of Tommy Hilfiger North America.

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Etsy Announces Major Layoffs, Leading to a 7% Fall in Shares

Retail Wire

Amid a challenging economic and competitive landscape, Etsy is implementing cost-cutting measures at the peak of the holiday season involving laying off 11% of its workforce, which equates to approximately 225 employees.

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How to Make your Beauty Routine More Eco-Friendly

Retail TouchPoints

As each year passes, climate change is becoming more apparent around the world. And no matter how relatively small they may seem, our individual choices matter and can contribute to climate disruption. With that in mind, one habit to consider paying extra attention to is your beauty routine. A recent report states that brand transparency regarding environmental sustainability remains a top priority for cosmetics and personal beauty care consumers.

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Emma Sleep faces court over misleading prices

Inside Retail

Bedroom furniture supplier Emma Sleep and its subsidiaries are facing court proceedings for alleged misleading representations in the advertising of its products. The Australian Competition & Consumer Commission (ACCC) alleged the company “enticed” consumers to buy its products by offering misleading discounts or savings between June 15, 2020 and March 27, this year.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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FCC Proposes Sweeping Revisions to Cable Providers’ Billing Practices

Retail Wire

In a bold move aiming to improve competition and curb so-called “junk fees,” the Federal Communications Commission (FCC) has put forth a proposal that could significantly alter the cable television industry's billing practices.

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How Shein is winning the fast-fashion war by putting consumers in charge

Inside Retail

With Zara-owner Inditex and H&M set to disclose their most recent sales results, investors will be focused on one major question: how are the two fast-fashion pioneers responding to the current market leader, Shein? Shein has a huge valuation and is primed for an IPO. With sales almost entirely online, the retailer generated about US$23 billion in global revenue in 2022, according to research firm Coresight.

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UAW Accuses Honda, Hyundai, and VW of Unfair Labor Practices

Retail Wire

The UAW has lodged accusations of unfair labor practices against three major automotive manufacturers: Honda Motor, Hyundai Motor, and Volkswagen.

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Why US retailers are embracing a more inclusive holiday season

Inside Retail

When consumers search for holiday content online and in stores, they are still more likely than not to encounter Christmas-themed movies, home decor and gifting items. But that is beginning to change, as American institutions increasingly embrace multicultural festivities. According to a report by global data and business intelligence platform Statista , retail sales over the 2023 holiday season are projected to be between $957.3 billion and $966.6 billion, a marked jump from $929.5 billion in r

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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FTC Bars Car Sellers From Making Deals With Unmet Promises & Useless Ad-Ons

Retail Wire

Under a new rule the U.S. Federal Trade Commission finalized yesterday, auto dealers will be prohibited from enticing car buyers with empty promises and useless add-on products.

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Mattel to make ‘American Girl’ movie after ‘Barbie’ success

Inside Retail

Mattel said on Wednesday it was planning to make a live-action feature film based on its “American Girl” doll line with Paramount Pictures and Temple Hill Entertainment, after the box-office success of its “Barbie” movie earlier this year. Shares of the toymaker rose marginally in extended trading after it also said Lindsey Anderson Beer, who wrote the Netflix film “Sierra Burgess is a Loser”, would write the screenplay and produce the film.

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Delta Passengers Stranded in Remote Canadian Town

Retail Wire

More than 270 passengers were temporarily diverted to Goose Bay, Newfoundland, after an in-flight emergency.

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Tech start-up Inkse aims to disrupt and democratise the fashion industry

Inside Retail

Tech start-up Inkse had its launch this month with a mission to revolutionise the way Australian creatives approach fashion design and production. Founded by a rag trade veteran with over 40 years of experience and his tech expert son, Inske offers an end-to-end web platform that manages the entire fashion business process from product design to fulfilment, removing the traditional barriers to entry commonly associated with the fashion sector while creating opportunities for creatives of any ski

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Sainsbury’s boss Simon Roberts defends move to sell Nectar card data

Retail Gazette

Sainsbury’s boss Simon Roberts has defended his move to sell the grocer’s customers’ shopping habits data to TV and consumer goods manufacturers looking to target their advertising. The chief executive told The Guardian that the supermarket protects personal data “incredibly carefully” and that its strategy had made adverts more “relevant” for shoppers.

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How Christmas music in shops uses nostalgia to make shoppers spend more

Inside Retail

In my research , I have spent a good deal of time speaking with people from across the world about their relationship with sound and music – how it features in their everyday lives and how it influences their attitudes and behaviour. One of the most consistent findings is that, irrespective of culture or place, we are largely unaware of how what we hear affects how we think and act.

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Your Pharmacy Prescription Privacy Might Be at Risk, Investigation Finds

Retail Wire

Your pharmacy might be sharing your prescription records with law enforcement.

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Delicia fined after admitting breach of Franchise Code

Inside Retail

Health food and beverage retailer Delicia Franchising has been fined $11,100 after it admitted to breaking the Franchising Code, according to the Australian Competition & Consumer Commission (ACCC). The company admitted its failure to provide franchisees with a copy of its annual marketing fund financial statement for the financial year ending on June 30, 2022.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio