Most shoplifting is not organized retail crime: report
Retail Dive
JANUARY 26, 2024
As store traffic picked up since the pandemic, so has shoplifting, though there were fewer reports last year than in 2019, per the Council on Criminal Justice.
Fri.Jan 26, 2024
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T-Mobile’s ‘Hulu On Us’ Brings Trouble for Users
Retail Wire
JANUARY 26, 2024
T-Mobile's latest perk, Hulu On Us, was launched just yesterday, but the joy was short-lived for some users who ran into trouble trying to claim their free Hulu subscription.
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Stitch Fix Teams up with Spotify to Give Shoppers a ‘Style Tune Up’
Retail TouchPoints
JANUARY 26, 2024
Stitch Fix has partnered with streaming music service Spotify to create an interactive experience that combine’s Spotify’s “sonic sensibilities” and Stitch Fix’s styling expertise to give shoppers a “Style Tune Up.” Shoppers can get personalized outfit recommendations based on the trends from Stitch Fix’s 2024 Style Forecast along with curated #OOTD (outfit of the day) playlist on Spotify to amp up their getting-ready routine.
Microsoft Teams Hit by Outage, Impacting Users Across Americas
Retail Wire
JANUARY 26, 2024
Microsoft recently experienced a hiccup with their Teams platform, causing users across North and South America to encounter significant issues. The problem didn't instantly resolve, even after a failover operation was initiated.
Turn Payments Into Personalization: Unlock the Value of Transaction Data
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Why Backend Orchestration is the True Payment Experience Unlock
Retail TouchPoints
JANUARY 26, 2024
The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. But although brands have invested heavily in functions like product discovery, merchandising and on-site personalization, consumers largely face the same old headaches when they’re finally ready to make a purchase.
Microsoft Teams Hit by Outage, Impacting Thousands of Users
Retail Wire
JANUARY 26, 2024
Microsoft recently experienced a hiccup with its Teams platform, causing users across North and South America to encounter significant issues.
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Elon Musk’s xAI Looks To Raise $6 Billion Investment
Retail Wire
JANUARY 26, 2024
Elon Musk's artificial intelligence startup xAI, which set out to create AI tools that "assist humanity in its quest for understanding and knowledge," is currently in discussions to gain investments of up to $6 billion at a proposed value of $20 billion.
Levi’s to Cut 10% to 15% of Corporate Workforce in First Phase of New Productivity Initiative
Retail TouchPoints
JANUARY 26, 2024
As Michelle Gass readies to formally take the reins on Jan. 29 , Levi Strauss & Co. has announced a “multi-year global productivity initiative,” dubbed Project FUEL, that is designed to accelerate the company’s long-term profitable growth. The first phase of what is expected to be a two-year optimization effort will see a 10% to 15% reduction of Levi’s global corporate workforce that will take place in the first half of 2024.
Job Cuts Announced at Salesforce
Retail Wire
JANUARY 26, 2024
Salesforce, the 70,000 employee company known for cloud-based customer relationship management (CRM) software, is slimming down its workforce. The tech company plans to lay off about 700 employees, or roughly 1% of its current workforce. This step seems to be in line with its cost-saving measures, which have been a focal point for the company, especially in the last year.
Target Goes on Health Kick with Addition of More Than 1,000 New Wellness Products
Retail TouchPoints
JANUARY 26, 2024
Target is introducing more than 1,000 new wellness-related products starting at just $1.99 in a bid to “support guests on their wellness journey without stretching their budgets.” New products range from apparel and accessories to dietary supplements, vitamins and wellness-focused tech. Among the 1,000 new products, hundreds will be exclusive to Target. “Wellness has been redefined to encompass a more holistic way of living — and it’s also different for every person,” said Ri
Get MACH Ready: Preparing Your Business for Digital Transformation
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Tech Companies Under FTC Spotlight for AI Startup Investments
Retail Wire
JANUARY 26, 2024
The Federal Trade Commission (FTC) is looking into the high-value investments made by tech companies Microsoft, Amazon, and Google in artificial intelligence (AI) startups OpenAI and Anthropic.
Kroger Sets Biodiversity and Pollinator Protection Goals for Produce Supply Chain
Retail TouchPoints
JANUARY 26, 2024
Kroger will require its fresh produce suppliers to use Integrated Pest Management (IPM) practices for all products they sell to the supermarket giant by 2028 or 2030, depending on the grower’s size. Medium- to large-sized growers will be expected to meet the goal by the end of 2028, while small growers will have until 2030 to comply. Encouraging growers to use less pesticides to help protect pollinator health is part of Kroger’s “Thriving Together” ESG strategy , which includes seafood sustainab
Tesla Recalls Almost 200,000 Vehicles Due to Rearview Camera Problem
Retail Wire
JANUARY 26, 2024
Almost 200,000 Tesla vehicles in the U.S. have been recalled due to a software defect that can prevent the rearview camera image from displaying and, in turn, increase the risk of a crash.
Asda faces another store strike over slashed hours and bullying claims
Retail Gazette
JANUARY 26, 2024
Asda workers at its Wisbech store are due to vote in a ballot as the GMB claims employees have faced a cut in hours and “management bullying” Concerns about poor training and support, a years-long equal pay claim, and health and fire safety issues being ignored will be addressed in the vote, which is expected to include more than 150 GMB union members from Asda Wisbech in Cambridgeshire.
How Retailers Are Transforming Customer Experiences with Data & AI
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Anheuser Busch Beers To Star in Super Bowl Ads
Retail Wire
JANUARY 26, 2024
Anheuser Busch has uncorked its new campaign strategy. On Thursday, the brewing company revealed its plans to feature three of its popular beer brands — Bud Light, Budweiser, and Michelob Ultra — during the Super Bowl broadcast.
Poundland launches ‘Motherland’ store as it expands baby and kidswear
Retail Gazette
JANUARY 26, 2024
Poundland is launching a new flagship store in Biggleswade, Bedfordshire, dubbed “Motherland” due to its extensive baby and kidswear collection. The 10,000 sq ft store, a former Outlet, which is due to open on 24 February, currently displays “coming soon” hoardings featuring “Motherland” signage. The signage, which was erected earlier this week, was put up to inform shoppers this will be a store housing the business’s widest range of clothing, including
Woman Dies From Eating Mislabeled Cookies Containing Nuts
Retail Wire
JANUARY 26, 2024
A 25-year-old woman died after eating a mislabeled clamshell pack of cookies that had peanuts in it from the retailer Stew Leonard's.
Aldi launches ‘Buy British’ section online
Retail Gazette
JANUARY 26, 2024
Aldi has launched a new ‘Best of British’ section on its website to encourage shoppers to buy more groceries made in the UK. The dedicated webpage includes a wide selection of groceries such as meat, dairy and everyday essentials. It follows in the footsteps of Morrisons, which became the first UK retailer to offer a dedicated “Buy British” section last year.
Forrester Report: Demystifying The Technical Functions of POS Solutions
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
T-Mobile Reveals Quarterly Results and Discusses SpaceX Partnership
Retail Wire
JANUARY 26, 2024
T-Mobile reports an average quarter yet remains optimistic about its future growth and its partnership with SpaceX.
The Fragrance Shop enjoys record Christmas as sales soar
Retail Gazette
JANUARY 26, 2024
The Fragrance Shop had a record-breaking Christmas as sales soared. Revenue jumped 6.5% during the quarter to 31 December, which the perfume retailer attributed to the success of its new fragrance launches as well as “key range extensions, a compelling gift set collection, and a strong showing of seasonal favourites” It added that its subscription programme, MyTFS, saw “a remarkable increase in memberships sold” with almost 1m members at the end of December.
Paramount CEO Warns Layoffs Are Coming as Company Adjusts to ‘Current Realities’
Retail Wire
JANUARY 26, 2024
An internal memo from CEO Bob Bakish is looking to a cost-cutting future.
Levi’s to lay off as much as 15% of its workforce
Retail Dive
JANUARY 26, 2024
Incoming CEO Michelle Gass will oversee the ongoing pivot to DTC as the denim brand continues to struggle with its growth plans.
Mapping Digital Transformation: Retail’s Strategic Shift
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Wickes profits to hit top end of expectations
Retail Gazette
JANUARY 26, 2024
Wickes said it expects full-year profits to come in at the top end of its guidance thanks to a “robust” sales performance against a challenging market backdrop. The home improvement retailer reported like-for-like sales slipped 0.3% in the 52 weeks to 30 December due to “a more subdued consumer environment for larger projects” Comparative sales for its core business – which covers trade and retail customers – edged up 0.1% for the year, with “positive vo
Berta Management Secures $18.5 Million Financing for Delray Corner Shopping Center in South Florida
Shopping Center
JANUARY 26, 2024
Delray Beach, Fla. — Berta Management has secured an $18.5 million loan for the refinancing of Delray Corner, an 86,043-square-foot shopping center located in Delray Beach. Justin Neelis of Concord Summit… The post Berta Management Secures $18.5 Million Financing for Delray Corner Shopping Center in South Florida appeared first on Shopping Center Business.
The Impact of AI Technologies on Retail: Examining Benefits and Transformations in Shopping
V Count
JANUARY 26, 2024
AI technologies have become a part of our daily life in the last two years. First, visual producing AI solutions like Dall-E, Stable Diffusion, and Midjourney gained popularity among masses, then language-based AI solutions like ChatGPT entered our lives. Despite the fact that these innovations might seem quite new for everyday use, the reality is that corporations and businesses have been harnessing the power of AI for quite some time now, integrating these technologies into their operations in
Tuft & Needle founder launches Boring Mattress Co
Retail Dive
JANUARY 26, 2024
Daehee Park, alongside Tuft & Needle’s ex-Head of Product Tyler Marino and Corben Leo, wants to “cut the crap” out of mattress shopping.
The Personalization Playbook: 2024 Strategies
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Dollar General’s Paul Bucalo Joins Analytics Unite Roster to Talk Optimizing Infrastructures
RIS News
JANUARY 26, 2024
Dollar General has entered the analytics conversation set to take place during our esteemed Analytics Unite event from May 1-3 in Chicago.
REI to lay off 357, including 200 at corporate headquarters
Retail Dive
JANUARY 26, 2024
This week’s move is the company’s third round of layoffs in less than 12 months.
Improving Audience Understanding and Store Operations with EVERYANGLE and Meraki
Cisco Retail
JANUARY 26, 2024
Understanding how to best serve customers is a primary focus for retailers. However, gaining this understanding can be complex.
Babies R Us to expand into Mexico
Retail Dive
JANUARY 26, 2024
Its first store in the region is set to open in the second half of the year, followed by a flagship e-commerce platform and additional stores.
How Personalized Customer Experiences Drive Retail Growth and Revenue
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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