Thu.Dec 01, 2022

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BJ’s Joins the Fast-Growing Retail Media Club

Retail TouchPoints

BJ’s Wholesale Club has become the latest retailer to launch a media network, offering brands a comprehensive advertising solution to connect with its members. The new program, called BJ’s Media Edge , is being launched in partnership with Microsoft’s PromoteIQ solution. “We are thrilled to collaborate with Microsoft and offer brand partners a highly effective, omnichannel approach in order to increase brand exposure to our members,” said Rachael Vegas, EVP and Chief Merchandising Office

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Toxic chemicals found in Shein products, breach EU regulations

Inside Retail

Products shipped cross-border by Chinese online fast-fashion giant Shein have been found to contain toxic chemicals at rates twice the level allowed under EU regulations, according to a report prepared by Greenpeace in Germany. “Shein’s business model relies on the lack of enforcement of regulations designed to protect the environment, and the health and safety of workers and consumers, as the company routinely violates laws,” said the organisation.

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Don’t Cut Ad Spend, Just Make Sure it’s Effective

Retail TouchPoints

Retailers are feeling the pinch as shoppers spend less because of the cost-of-living crisis, so now is the time to hone their marketing strategy and make sure they’re accurately measuring its effects. Latest figures from the Office for National Statistics show a 0.5% drop in spending last month, with a 1.6% decrease in food sales. But cutting marketing budgets, as suggested by the new cost-of-living tsar David Buttress, is short-sighted.

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Oroton Group boosts profits as growth strategy kicks in

Inside Retail

Luxury Australian fashion retailer Oroton Group has reported an increase in profits for the full year. For the year to July 30, sales grew 22 per cent to $97 million driven by solid growth in the Oroton brand and despite the impact of Covid lockdowns and supply chain constraints, tax-paid profits reached $2.31 million. Physical sales grew 57 per cent, aided by brand marketing and exposure at the Australian Fashion Week, while online sales increased by 31 per cent as a result of increased investm

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Macy’s Launches Personalized Bra Fitting Technology in 10 Locations

Retail TouchPoints

Macy’s is expanding its partnership with FIT:MATCH to include the company’s body-scanning bra fitting experience in 10 retail locations. Customers trying the FIT:MATCH experience can use their measurements to shop personalized Bali and Maidenform product selections that have been chosen specifically for their body shapes. The process also will provide data analytics to the retailer and the brands, allowing them to better serve customers.

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Why retail is facing a seasonal worker crisis, and what to do about it

Inside Retail

Peak period is the busiest time for most retailers. There’s typically an influx of seasonal workers ahead of Christmas to cover shifts, and cater for the rush of crowds. But, amid labour shortages , there is a dearth of seasonal workers available, with Australian Retailers Association (ARA) CEO Paul Zahra describing the situation as the worst it has been in many decades.

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More Trending

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Class action probe over Lovisa’s treatment of staff

Inside Retail

Australian jewellery retailer Lovisa could face a class action suit from former employees over allegations of underpayment and mistreatment. Specialist law firm Adero has received intel into the unfair practices at certain Lovisa stores and potential breaches of the enterprise agreement. “We are investigating the underpayments on behalf of casual, part-time and full-time employees of Lovisa.

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CSG Helps Retailers Build and Deploy Quantifiable Customer Experiences

Retail TouchPoints

SaaS platform CSG has launched CSG Xponent Ignite, a customer engagement solution designed to enable businesses to quickly deploy, engage and deliver quantifiable experiences aligned with their goals. Xponent Ignite aims to deliver industry-tailored, pre-built customer journeys with pre-configured integrations that personalize and automate customer touchpoints to drive immediate value to the consumer.

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MAPIC Awards 2022 winners announced in Cannes

Retail Focus

This year’s MAPIC Awards hosted over two hundred nominated attendees and honoured winners in twelve categories—including the People’s Choice Award—for their excellence, innovation, and creativity in the retail real estate sector. A special prize, decided by public vote, was also awarded to a start-up that took part in the pitch sessions. This year’s MAPIC places sustainability front and centre, with the theme People, Planet, Profit: Navigating retail towards a more “human” world—a focus reflecte

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Batteries Plus Rewires its Digital Shopping Experience

Retail TouchPoints

Batteries Plus has rolled out a new online experience, using customer data to create a more customized and personalized shopper journey. The company will continue to build on its new digital offerings in order to cultivate deeper relationships with its customers. As part of its new web platform, Batteries Plus will: Focus on performance improvements; Review individual site categories; Optimize the online shopping journey through the addition of new features; and.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Protecting your business from card fraud this Christmas

Inside Retail

With Christmas just around the corner, it’s important to stay vigilant as scams and fraud can happen to any business that accepts debit and credit card payments, and can have a significant financial and reputational impact at this time of year. Research suggests that global online payment fraud merchants stand to lose $206 billion between 2021 and 2025 1 , and in 2021 overall card fraud increased by 5.7 per cent, to $495 million in Australia 2. .

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JCPenney Goes Live with Backstreet Boys to Kick Off Feeding America Partnership

Retail TouchPoints

JCPenney will host an hour-long Facebook Live event on Dec. 1 at 8 p.m. ET featuring the Backstreet Boys performing songs from their first-ever Christmas album. Audience members tuning in to the JCP Live Holiday Spectacular will be eligible to receive prizes from the on-air advent calendar as well as the opportunity to win $50 JCPenney gift cards. The livestream event also marks the beginning of JCPenney’s three-year partnership with Feeding America , which the retailer will kick off with a $50,

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7 Types of Tech E-Commerce Businesses Need To Run Well

Small Biz Trends

Plenty of entrepreneurs have found significant success selling products online. Yet running a thriving e-commerce business takes more than just offering appealing items. In fact, one of the strategies to becoming a leading e-merchant involves choosing the right technologies. Of course, not all technologies are alike. That’s why it’s essential to be thoughtful when selecting tech tools.

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Retail appointments of the week

Inside Retail

Booktopia appoints Peter George as its new chairman. Peter George has been appointed as the new chairman of the board and non-executive director of pureplay online book retailer Booktopia. He replaces outgoing chairman Chris Beare who resigned after announcing his intention in September. His departure bookends a turbulent time for the company whose founder Tony Nash was ousted in a boardroom stoush which eventually led to the resignations of most of the board’s directors over several months.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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‘Pop-Up at the Cop Shop’ returns to Savile Row in support of Crisis at Christmas

Retail Focus

The Pollen Estate has announced that ‘ Pop-Up at the Cop Shop ’, the Crisis at Christmas Pop Up, will return to Savile Row this December 5th-14th, 2022. The Christmas charity fundraiser will be hosted at the decommissioned police station, West End Central, on Savile Row. Back on Savile Row from the 5th-14th December, the pop-up will be hosting a calendar of events and selling brand new donated womenswear, menswear, accessories and gifts with all proceeds going to Crisis, the national charity fo

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There’s no such thing as a perfect leader: Zalora’s Simone Cortini

Inside Retail

Simone Cortini has come a long way from his hometown of Milan, Italy. As chief platform officer at Zalora, Asia’s leading online fashion retailer , he is now based in Singapore, and responsible for developing the company’s suite of e-commerce products, including fulfilment solutions, data services, advertising platform and production services.

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Retailers feel good about increased stock levels

Retail Wire

Dick’s Sporting Goods, Lowe’s and Walmart are three retailers that feel much better about their inventory positions for the holiday season than they did at this time last year. “We’re really thrilled that we have in stock for Q4 inventory for the first time in a few years that’s going to be robust,” said Dick’s CEO Lauren Hobart.

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Booktopia exits publishing JV, losing $1.6 million

Inside Retail

Booktopia Group says it has sold its stake in publishing business Welbeck ANZ, losing $1.6 million on the short-lived joint venture. . The online book retailer sold its shares to its joint venture partner Welbeck Publishing Group (UK) for £838,350 ($1.5 million), representing a $500,000 gain on book value, but well below the $3.1 million it paid last year. .

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Americans keep spending in the face of high prices

Retail Wire

Many Americans may be becoming more price sensitive as a result of inflation, but that hasn’t shut down spending, which grew 0.8 percent in October. Personal income rose 0.7 percent during the month.

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Domino’s Pizza buys German, Asian businesses for $150m

Inside Retail

Domino’s Pizza Enterprises is set to acquire the balance of its German joint venture operations for $150 million. The acquisition will be funded by an institutional placement of about 2.3 million new shares at $66.38 per share, indicating strong support from existing and new investors. Eligible shareholders will also be invited to apply for up to $30,000 worth of new shares.

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U.S. gas prices have fallen to lowest level since February

Retail Wire

The average price for a gallon of regular unleaded gas was $3.54 before Russia’s invasion of Ukraine in February caused a spike in fuel prices in the U.S. Today the average price is $3.47 and GasBuddy, an app that tracks fuel prices, said gas could drop below $3 by Christmas.

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Micro fulfilment is changing retail for traditional and online retailers

Inside Retail

Traditional fulfilment has been evolving for a long time. In the 60s people would call their fish ‘n’ chip shop or grocer ahead of time to arrange their order. Calling ahead to set aside or ‘reserve in store’ has been commonplace for decades. Now, in some locations, you can order your favourite grocery items or Boost Juice via an app and have it delivered by drone in 10 minutes. .

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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House passes bill to head off rail strike

Retail Wire

The House of Representatives voted 290 to 137 to force freight carriers and railroad unions to agree to a new labor contract. The House also approved a separate bill that would enforce the same agreement between the parties and add a guarantee of seven paid sick days for workers. The bills now head to the Senate.

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Why Frostbland’s acquisition of pink-clay-mask brand Alya is just the start

Inside Retail

Last week, Frostbland, the distributor behind beauty, health and haircare brands including Lanolips and Bondi Boost, announced its acquisition of Alya Skin. Here, we talk to Frostbland managing director Amanda Gani about the business’ plans for Alya and why it’s looking for more acquisitions. Inside Retail : What drew Frostbland to Alya Skin, and why is it a good fit for your business?

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20 Best Products to Sell Online in 2023

Small Biz Trends

If you’re looking for interesting, profitable, and trending products to sell online, look no further! In this article, we’ll be sharing 20 of the best products to sell in 2023. Whether you’re interested in starting an eCommerce store or just want to know what’s hot right now, you’re sure to find something useful here. So without further ado, let’s get started!

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Analysis: Retailers turn to robots in cost inflation fight

Inside Retail

At a vast warehouse in the southern Dutch city of Roosendaal, automated cranes and driverless vehicles silently stack clothes for the French and Italian stores of retailer Primark, reducing the need for hard-to-come-by labour. With goods packed more densely up to its roof, the new warehouse, which spans the size of over 15 football fields, reduces the need for extra sites – and workers – leading in time to a lower cost base.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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TJ Maxx, Marshalls owner is dominating off price

Retail Dive

The retailer’s dedication to offering name-brand goods is helping it outpace rivals Ross and Burlington, and take more share from department stores.

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Ikea launches new service to make gift giving easier

Inside Retail

Ikea Australia has launched a gift registry service to make gift giving and receiving easier for customers. On the Ikea Family account, customers need to create a ‘Gift Registry’ with their desired products and share this list with their family and friends to browse, choose and complete purchases online or at an Ikea store near them. Giovanni Rutigliano, country digital manager for Ikea Australia, said the retailer wanted to provide an innovative solution to meet changing customer behaviour.

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Amazon touts record Black Friday weekend sales

Retail Dive

However, the retailer declined to share exact figures from the shopping event.

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Stay Warm with These Men’s Trapper Hats

Small Biz Trends

Traditionally used by hunters, the trapper hat is now used by many people in cold climates. And although these are trapper hats for men, they can easily be used by women. That is what makes trapper hats so versatile, anyone can wear them to stay warm. History of the Trapper Hat. This hat gets its name from trappers who used to wear it in the 1600s. Hunters continued to use it, but it wasn’t until World War I it got a boost of notoriety when pilots started wearing them.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.