Retail TouchPoints

JANUARY 9, 2023

The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The Polaris strategy, which involves a combination of customer, operations and store footprint-based initiatives, has had mixed success.

Department Stores 219

Department Stores Location Fashion Returns 219

Retail TouchPoints

MAY 29, 2020

Nordstrom, like many other department stores, had a much weaker quarter: overall sales fell 40% , with full-price locations dropping 36% and the off-price division declining 45%. The declines were attributed to store closures, though the retailer has reopened about 40%.

Department Stores 152

Department Stores Operating Expenses Store Operations Apparel 152

Retail TouchPoints

MARCH 1, 2024

For example, by specifically retargeting those customers who had added to their online carts over the previous 30 days, and spotlighting the specific items they had browsed or put into their carts, Natori achieved a Return on Ad Spend (ROAS) of 943% in Q3 2023. We also get end-to-end accountability in the supply chain.”

Department Stores 211

Department Stores Wholesale Finance Apparel 211

Retail TouchPoints

MARCH 24, 2022

Department store chains in all countries continue to lose overall share, though most had a burst of sales in the summer when most countries relaxed COVID-19 restrictions,” Marcotte wrote. In-store digital technology like smart shelving and frictionless purchases are expected to be a major competitive differentiator.

Fulfillment 263

Fulfillment Department Stores Supermarket Returns 263

Inside Retail

MARCH 30, 2023

While I am disappointed the group has not returned to growth under my leadership, I am proud of the progress we have made towards achieving our strategic objectives,” said Ilczynski. “I I believe the group is positioned for success, with highly-capable executive teams across both marketplaces and a clear focus.”

Department Stores 130

Department Stores Finance Returns Supermarket 130

Retail TouchPoints

APRIL 6, 2022

Retailers closed a record 12,200 stores in 2020, with an outsize share coming from malls and one-third of the total from department stores specifically, according to data from CoStar Group. URW expects these combined strategies to help it return to its 2019 EBITDA by 2024. so why are you getting out of this?”

Payment Services 256

Payment Services Department Stores Advertising Planning 256

Retail TouchPoints

JUNE 25, 2020

The retailer expects that most of its furloughed employees will return to work beginning July 5. The coronavirus’ impact has forced several department store retailers into Chapter 11 bankruptcy and even liquidation in 2020, including JCPenney , Neiman Marcus and Lord & T aylor.

Department Stores 167

Department Stores Finance Returns Management 167

Retail TouchPoints

JUNE 4, 2021

Kohl’s , where Lands’ End is now available both online and at 150 stores, was credited as the largest contributor. compared to 2019), but the department store chain seems to be gaining ground in other areas. Macy’s Q1 2021 comparable sales were unimpressive (up 62.5% compared to 2020 and down 10.5% The retailer saw 4.6

Jewelry 253

Jewelry Department Stores Returns Shopping 253

Retail TouchPoints

JULY 16, 2020

Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a grocery store or pharmacy since March, according to data from Resonate. According to the survey, 35% of consumers will be most comfortable shopping at department stores following the pandemic, whereas only 16%.

Returns 242

Returns Apparel Store Layout Specialty Retailers 242

Retail TouchPoints

MARCH 11, 2021

They wanted to get out and didn’t linger in stores, or walk around aisles or window shop. I think you’re going to have a lot more of that once people return. Shoppers may still be hesitant to return to their old habits in large numbers, but it will be easier to convince them to come back outside.

Shopping 246

Shopping Outdoor Fulfillment Returns 246

Retail TouchPoints

AUGUST 5, 2020

In interviews with The Rainbow Group , a shopping center company and department store in China, they reported that they quickly upgraded their digital capacity, rebranded the company as a digital-first brand and changed their go-to-market strategy, all in 60 days. Koreans are maintaining distances and wearing face masks.

Supermarket 257

Supermarket Returns Shopping Department Stores 257

Retail TouchPoints

MAY 21, 2021

However, while curbside was a major brand differentiator for Target and its peers over the past year, its power will wane as more and more shoppers return to in-store shopping. Anderson expects the retailer to lose a portion of its new shoppers as we enter the next normal, though it will still come out well ahead.

Apparel 229

Apparel Returns Department Stores Fulfillment 229

M19 Retail

DECEMBER 9, 2022

Valuable data such as return on investment, innovation, reliability, support, and customer satisfaction are collected and analyzed. Mi9 Retail is a retail software platform that enables retailers to automate and optimize their merchandise management, store operations, retail analytics, and eCommerce.

Merchant Services 40

Merchant Services Department Stores Point of Sale Apparel 40

Inside Retail

FEBRUARY 27, 2023

Secondly, having a strong e-commerce channel enables customers to find products online that they may have struggled to locate in-store.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

NOVEMBER 7, 2023

Common examples of ORC include when merchandise is stolen and returned for profit or sold through online auctions or in-person sales. Typically, ORC is reliant on a single entity, like an address, credit card or store account that connects a complex crime ring across retail stores.

Loss Prevention 258

Loss Prevention Shrinkage Returns Payment Services 258

Cross Cap

FEBRUARY 1, 2018

So far, the service is mainly seen in grocery stores here in Canada, but progression toward this trend is expanding: clothing retailer Zara recently launched a click-and-collect pop-up store in London. CNBC recently reported that out-of-stocks , overstocks, and returns are costing retailers a whopping $1.75 trillion per year.

Customer Experience 52

Customer Experience Payment Services Shipping Kiosk 52

Retail TouchPoints

JUNE 19, 2023

Our research found that Amazon Prime members are not habitual impulse buyers when online shopping — yet they turn to impulse buying when they make trips to physical stores. Prime members impulse purchase 30% more at department stores than non-Prime members, our study showed.

Inventory Management 234

Inventory Management Department Stores Consumer Shopping 234

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Specialty stores are often a part of small retail store businesses.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail Geek

JULY 30, 2021

Um so we’ll see if how that all plays out but I would say if I had one knock on the store. 6:00] Um Extended the the new visual merchandising approach to to the Staffing and store operations yet so maybe a work in progress. It just it doesn’t seem like they’ve. [6:00]

Visual Merchandising 106

Visual Merchandising Payment Services Advertising Merchant Services 106

Retail Geek

JUNE 11, 2023

Scot: [40:06] Yeah so this one was one I wanted to bounce off of you I’m a CNBC junkie and I was watching the other day and Target stock had a big Miss and the folks on, Talking Heads were saying that in their earnings release they really called out this shoplifting as a. [40:24]

ATS 59

ATS Drop-Shipping Consumer Marketing 59