Retail TouchPoints

SEPTEMBER 16, 2021

Walmart has teamed up with media company Meredith for a cross-platform partnership designed to help customers plan and prepare meals faster and more easily through AI-powered meal planning, shoppable recipes, visual search, chatbots and more.

Social Commerce 250

Social Commerce Shopping Planning Consumer 250

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

Immersive Shopping Experiences: In 2024, retailers are focusing on creating immersive and interactive shopping experiences for customers. This trend not only enhances the overall shopping experience but also bridges the gap between online and offline retail.

Retail Trends 98

Retail Trends Payment Services Social Commerce Supply Chain Management 98

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 255

Merchant Services Payment Services Promotions Location 255

Retail TouchPoints

SEPTEMBER 29, 2022

1 use case for AR with both consumers and brands seeing a range of benefits in the form of accuracy, loyalty and inclusivity; and AR will play a central role in Snap’s plans to create new, more meaningful shopping experiences for consumers. Leveraging AR as a Commerce Enabler. Evolving From Fun to Function.

Social Commerce 242

Social Commerce Consumer Shopping Returns 242

Retail TouchPoints

JANUARY 19, 2023

A combination of video stream, entertainment and real-time group chat, livestream shopping is a part of the much broader social commerce industry, which is currently $492 billion in size and expected to grow 3X as fast as traditional ecommerce, according to Jill Standish, Global Lead for Accenture’s Retail Industry Practice.

Social Commerce 279

Social Commerce Consumer Marketing Shopping 279

Retail TouchPoints

OCTOBER 24, 2022

to promote and sell vintage clothing from its older lines, with an emphasis on its iconic American look. The fund was created to help bring new technology to the market in order to help people think and shop differently. Additionally, Lee is launching the Lee Archives in the U.S. eBay Boosts Six Circular-Focused Small Businesses.

Fashion 258

Fashion Social Commerce Promotions Customer Experience 258

Retail TouchPoints

NOVEMBER 9, 2023

To promote the new experience, e.l.f. Users will earn accessories influenced by the shops within the different experiences, like a Holy Hydration! , an underwater sea life charity and animal rescue; Halo Glow , a crystal cave jewelry and art gallery; and Power Grip , an extreme climbing gym and tech startup.

Jewelry 244

Jewelry Accessories Promotions Consumer 244

Inside Retail

FEBRUARY 27, 2023

Australia Post’s 2022 e-commerce industry report told us that online retail sales represent around 20 per cent of total retail sales , with shopping habits being reformed during the pandemic. Secondly, having a strong e-commerce channel enables customers to find products online that they may have struggled to locate in-store.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

MAY 12, 2022

Social commerce has quickly grown from a revolutionary idea to a mainstream concept, and the channel is expected to continue expanding to reach $1.2 The foundational lesson is that, while social commerce can be an outgrowth of a retailer’s traditional social media interactions, it’s both more time-sensitive and more time-consuming.

Social Commerce 300

Social Commerce Shopping Fashion Checkout 300

Retail TouchPoints

JUNE 9, 2022

Consumers follow influencers for more than just shopping advice — they look to them for motivation in their daily routines, their relationships and even their personal wellness,” said Jerutis in an interview with Retail TouchPoints. The influencer marketing industry is poised to reach $16.2

Consumer 359

Consumer Marketing Promotions Management 359

Retail TouchPoints

JANUARY 4, 2022

That is why in this new era of DTC, the big question is whether consumers will continue to spend their dollars on brands that have an ideology but lack a superior product and experience to back it up. “If psychographic; Engaging in performance art and absurdism to attract a new audience; and Promoting the well-being of their customers.

Consumer 327

Consumer Customer Experience Marketing Fulfillment 327

Retail TouchPoints

NOVEMBER 3, 2021

Well, the video sharing app is rapidly changing the face of discovery opportunities and influencer marketing, and instantly improves the customer experience in the world of cross-channel retailing. To harness the real power of TikTok, brands need to understand how it is changing the dynamics between their businesses and customers.

Consumer 246

Consumer Accounting Customer Experience Marketing 246

Retail TouchPoints

MARCH 1, 2024

Natori can use Albert to target customers who had previously engaged with and/or purchased similar products, registered on the ecommerce site or participated in a promotion. A lot of brands out there have sold to bigger shops where the bottom line is king, but we’re more about our reputation and the product we put out.

Department Stores 220

Department Stores Wholesale Finance Apparel 220

A1 Retail

SEPTEMBER 27, 2021

Acquisition of video-powered retail pioneer Go Instore will accelerate Emplifi’s commerce capabilities, giving B2C brands faster connection-to-conversion experiences in-store and online. Emplifi , a unified customer experience platform, has announced the acquisition of Go Instore, a UK-based live streaming video platform.

Social Commerce 40

Social Commerce Customer Experience Promotions Fashion 40

Retail TouchPoints

AUGUST 5, 2021

Some developers already have adapted, standing up new services and experiences to keep shoppers in the know and, most of all, make them feel at ease if they decide to venture to their property. The series is promoted via QR code signage that is posted on participating tenant storefronts, Kampf explained.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

AUGUST 30, 2023

We are going to continue testing content, creative, audiences, TikTok Shop and other beta testing opportunities to continue to evolve and grow with the platform.” It’s really going away from a lot of heavy reliance on segmenting, targeting and pulling levers on objectives and optimizations at the campaign level.

Advertising 236

Advertising Promotions Consumer Returns 236

Retail TouchPoints

MAY 8, 2023

In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce sales in the U.S. So the questions retailers should be asking themselves are: How loyal are your customers? for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014.

Merchant Services 237

Merchant Services Payment Services Consumer Outdoor 237

Small Biz Trends

JULY 8, 2021

If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Doing thorough market research, implementing the best retail marketing strategy , and showing empathy in customer service are a few proven tactics to grow a small retail store. Shopping Statistics. Physical Stores. image: NRF.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

SEPTEMBER 20, 2022

The Innovation Partners will provide “test and learn” social, entertainment and livestreaming opportunities. Walmart and Roku explore the burgeoning realm of TV commerce. The experience will be funded by advertisers through Walmart Connect and Roku Advertising. Choose Your Own Model AR try-on tool for apparel.

Advertising 251

Advertising Apparel Promotions Marketing 251

Retail TouchPoints

NOVEMBER 27, 2023

And in some cases, you can even lean into some seasonal references to get people in the holiday shopping mood. After all, as consumers venture across social platforms, that voice is what creates continuity as they consume your content. Touchland aims to showcase all of these options so consumers can shop in the most convenient way.

Consumer 262

Consumer Wholesale Marketing Accessories 262

Retail TouchPoints

MARCH 9, 2023

Forever 21 has done this, merging its online and offline inventory, promotions, pricing and creative so that “everything is available, visible and consistent” no matter what channel a shopper is currently using. For an online customer, 43 seconds at any step in the process is actually an eternity.” said Hawkins. said Hawkins.

Checkout 276

Checkout Marketing Fashion Shipping 276

Retail TouchPoints

NOVEMBER 18, 2021

A host of new technologies are now available to make digital shopping more informative and interactive, and brands are seeing real results after employing them. Improve digital accessibility to create a better shopping experience for everyone. Boost BNPL usage by integrating offerings into loyalty and digital wallet programs.

Consumer 255

Consumer Merchant Services Payment Services Advertising 255

Retail TouchPoints

NOVEMBER 8, 2022

They then receive gift cards to shop the store and share their content, and can eventually be offered paid contracts or the opportunity to join the affiliate program. Create relationships with the influencers you’re working with because that allows them to be passionate about the products they’re promoting,” said Hyams.

Marketing 217

Marketing Promotions Consumer Social Commerce 217

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 140

Consumer Payment Services Fulfillment Advertising 140

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

DECEMBER 14, 2021

The power of this new social experience design process is that it extends beyond the design and planning stage. It becomes a cross-category and cross-department resource after the store’s public unveiling, as the new social visual teams convert to marketing and promotion teams to support the retailer and brand.

Marketing 314

Marketing Planning Consumer Fulfillment 314

Retail TouchPoints

JULY 9, 2020

In a best-case scenario, where a vaccine becomes available or the economic ramifications of the pandemic are not too severe, people will resume shopping and traveling and give a boost to luxury goods sales,” said Willersdorf in an interview with Retail TouchPoints. The Gucci try-on filter for Snapchat in action. Source: Gucci).

Clienteling 267

Clienteling Consumer Accounting Boutique 267

Retail TouchPoints

JULY 14, 2020

Conor Riley: Several years ago, our products were promoted primarily through subscription boxes geared toward a younger consumer base at $10 per month , but then our brand was picked up by stores like Nordstrom. promoted our product without being paid. He also shares insights into working with marketplaces like Amazon , pivoting.

Checkout 191

Checkout Fulfillment Shipping Payment Services 191

Retail TouchPoints

SEPTEMBER 8, 2020

The experience was promoted via email and social media and appointments filled up very quickly, creating not just a new value for shoppers but a new customer stream for the Olivela business. Shoppers who felt uncomfortable shopping during general hours could book one-to-one consultations with an associate.

Consumer 130

Consumer Beauty and Health Fashion Fulfillment 130

Retail TouchPoints

SEPTEMBER 8, 2020

The experience was promoted via email and social media and appointments filled up very quickly, creating not just a new value for shoppers but a new customer stream for the Olivela business. Shoppers who felt uncomfortable shopping during general hours could book one-to-one consultations with an associate.

Consumer 130

Consumer Beauty and Health Fashion Fulfillment 130

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). Episode 297 is a recap of the GroceryShop trade show in Las Vegas, and the Consumer Brands Executive Summit in Colorado Springs. Scot: [14:26] Right.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail TouchPoints

AUGUST 12, 2022

Among the solutions chosen for the 2022 cohort were tools that support sustainability by repurposing garments in both the physical and digital worlds — solutions that can advance the evolution of retail personalization with innovations in areas such as the metaverse, NFTs, gaming, social commerce and product returns.

Social Commerce 207

Social Commerce Fashion Returns Consumer 207

Retail TouchPoints

FEBRUARY 23, 2021

With the growth of buy online, pick up in-store and expedited shipping options, consumers experienced firsthand the ease of digital shopping versus going to the store to make a purchase. This, coupled with the rise of social commerce, has indicated major potential for retailers to adopt social advertising into their marketing mix.

Advertising 267

Advertising Social Commerce Consumer Marketing 267

Retail TouchPoints

SEPTEMBER 14, 2022

[Editor’s Note: For a deeper dive into the current state of livestream shopping in the U.S., When it comes to digital commerce trends, livestreaming is one of the buzziest. With live shopping there’s a lot of history in it with [platforms like] QVC and others, but the technology is new. check out this recent feature ].

Shopping 252

Shopping Marketing Promotions Social Commerce 252

Inside Retail

MARCH 20, 2024

In response to this feedback, the brand launched Béis Wash, a carwash-themed pop-up on Melrose Avenue in the LA hotspot of West Hollywood, where customers could bring their used Béis Roller and Weekender bags for a complimentary ‘wash and shine’. But for those who can, a whole new world of customer experiences awaits them.”

Marketing 246

Marketing Consumer Location Promotions 246

Retail TouchPoints

MARCH 11, 2022

The ever-evolving roster of social commerce capabilities on the world’s top platforms can be dizzying, with vast disparities between what is possible from one app to another and each platform fighting to keep up — both with consumers’ expectations and each other. Twitter Lets Merchants Create In-App ‘Shops’.

Social Commerce 279

Social Commerce Merchant Services Advertising Shopping 279