Retail TouchPoints

FEBRUARY 20, 2023

Actionable data can also help retailers with inventory management across all locations. If the customer needs more information or help, these systems are particularly good at alerting retail managers to know quickly that a customer service action is needed.

Advertising 235

Advertising Sporting Goods Returns Inventory Management 235

Retail TouchPoints

MARCH 18, 2021

“The retailers that really invested in buy online, pick up in-store (BOPIS), shops-within-shops in larger footprint locations or even experiential retail — those retailers really started to thrive during this time,” said Joe Scaretta, Co-CEO and Founder of CS Hudson in an interview with Retail TouchPoints.

Sporting Goods 297

Sporting Goods Fulfillment Returns Store Layout 297

Retail TouchPoints

APRIL 15, 2024

Brands need to focus on providing great customer experiences in stores and on responding in a timely and personal manner to users when they have feedback. Retailers perform well on Facebook according to some metrics, averaging 15 posts per location per month, compared to nine for the average business.

Sporting Goods 130

Sporting Goods Management Marketing Consumer 130

Retail TouchPoints

DECEMBER 15, 2021

Wilson Heritage Store in Chicago – the brand’s first brick-and-mortar location. Wilson pop-up storefront in NYC’s SoHo neighborhood acts as equal parts museum and retail location. The pop-up location was initially focused solely on tennis and intended only to stay open during the U.S. During the U.S.

Sporting Goods 162

Sporting Goods Wholesale Location Planning 162

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020.

Payment Services 195

Payment Services Sporting Goods Customer Experience Grocer 195

Retail TouchPoints

JULY 20, 2020

L.L.Bean will be selling its branded products at Staples , Nordstrom and sporting-goods store Scheels. The 20 Nordstrom locations that will sell the brand will focus on footwear and apparel; the products also will be offered on the Nordstrom web site. Bean’s director of public relations, told Business Insider.

Sporting Goods 152

Sporting Goods Apparel Outdoor Location 152

Retail TouchPoints

SEPTEMBER 21, 2020

More than 300 companies , including Patagonia , The Gap , DICK’S Sporting Goods and Walmart committed to removing some of the logistical barriers that often keep workers from voting. location will have one-click access to a digital hub where they can register to vote, check registration status and sign up for election reminders.

Sporting Goods 263

Sporting Goods Department Stores Apparel Fulfillment 263

Retail TouchPoints

JANUARY 25, 2023

This is especially important for connecting with Gen Z customers, two-thirds of whom like to shop in-store when they’re looking for new products. These spaces can be permanent in-store features or they can be pop-ups in stores and in other locations where customers spend time. Build a “garden” for product repair or recycling.

Store Layout 225

Store Layout Sporting Goods Consumer Department Stores 225

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

Sporting Goods 169

Sporting Goods Consumer Apparel Fulfillment 169

Retail TouchPoints

APRIL 9, 2021

it can be a kickstarter to the retail sector and become a technology “must have” for the apparel, footwear, home goods, cosmetics, sporting goods and electronics sectors. It can also enhance the customer experience and satisfaction by accurately allowing retailers to locate new stock in busy stockrooms and shop floors.

Sporting Goods 306

Sporting Goods Returns Shopping Apparel 306

Inside Retail

OCTOBER 16, 2022

It also enhances the customer experience by improving visibility into inventory levels enabling salespeople to solve customer product queries on the spot. They enable accurate inventory levels by location and improved management of a retailer’s inventory. A “major transformation” – but it pays off.

Customer Experience 147

Customer Experience Sporting Goods Inventory Management Management 147

Inside Retail

AUGUST 22, 2022

We have a strong pipeline and we want to open stores in more than 10-12 locations before the end of the year. The sports industry is one of the most cutthroat in both India and the rest of the world. Wooing customers. The brand currently has 74 stores in the country, and there are plans to expand the network further. “We

Planning 130

Planning Marketing Sporting Goods Apparel 130

Retail TouchPoints

FEBRUARY 18, 2021

Even sporting goods and specialty athletic companies are seeing the benefits of appointments, as they allow associates to walk consumers through their preferred activities and make pointed recommendations based on their needs and behaviors. We’ve seen these systems before; think about restaurants where you get a ‘buzzer.’

Beauty and Health 294

Beauty and Health Consumer Shopping Clienteling 294

VMS

DECEMBER 1, 2022

IRDC was also co-located with the Shop! Following the workshops, two sessions focused on the importance of customer experience, sustainability and practicing what you preach. The chat focused on the importance of branding and customer experience. This year’s event, taking place Oct. THANK YOU TO OUR 2022 SPONSORS.

Visual Merchandising 81

Visual Merchandising Sporting Goods Advertising Fashion 81

VMS

JULY 27, 2021

J UST AS AMERICANS, bored and anxious during pandemic lockdown, collectively revisited their love affair with outdoor activities and sports, Dick’s Sporting Goods (Coraopolis, Pa.) introduced its new House of Sport concept, focused on multi-sport experiences, better shopper engagement and elevated customer service.

Sporting Goods 98

Sporting Goods Outdoor Visual Merchandising Location 98

VMS

NOVEMBER 28, 2021

The conference officially kicked off with keynote speaker Brian Solis, Digital Anthropologist, Futurist and Global Innovation Evangelist, Salesforce, who discussed the emerging customer experience economy. We’ll be announcing IRDC’s 2022 location in the near future, so stay tuned to vmsd.com and irdconline.com for updates.

Merchant Services 52

Merchant Services Sporting Goods Visual Merchandising Customer Experience 52

Retail TouchPoints

OCTOBER 31, 2023

Be tough — but preserve the customer experience. Along the same lines, Dick’s Sporting Goods pointed to retail theft as the cause of its approximately 23% decline in profitability during the second quarter. This could help them harmonize twin goals — deterring crooks and preserving the customer experience.

Loss Prevention 269

Loss Prevention Sporting Goods Customer Experience Store Layout 269

Retail TouchPoints

FEBRUARY 8, 2021

For retailers, this next phase might entail looking beyond their own industry to connect with those that are most important for the well-being and happiness of their customers. Last but not least, customers increasingly expect retailers to act sustainably and ethically, and do business in a way that matches their personal values.

Supermarket 130

Supermarket Sporting Goods Shopping Accessories 130

Retail TouchPoints

MAY 5, 2021

The result of this integration is a more consistent customer experience that can be mapped and optimized throughout the journey, from discovery to purchasing and aftercare. Another dimension to the ‘convenience’ experience is contactless delivery of services and products.

Customer Experience 203

Customer Experience Sporting Goods Location Boutique 203

Retail TouchPoints

AUGUST 31, 2022

Jack Stratten, Senior Trends Consultant, Insider Trends : “Experiential retail can help time-poor customers to achieve more in a single location, giving them a reason to visit and to stay longer. Café and restaurant experiences help meet basic human needs while elevating a visit to the shops into a day out.

Sporting Goods 267

Sporting Goods Consumer Checkout Shipping 267

Retail Geek

JANUARY 6, 2023

Size and location and specification and you know mix the revenue and all those things but they all share the same Mission and the mission a Goodwill is. [36:57] Matt: [6:56] I was not at Burton Urban is really where I started to cut my teeth on e-commerce. Impact and then in our case you add to it.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52