Remove Customer Experience Remove Location Remove Sporting Goods Remove Store Operations
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Dick’s Doubles Down on House of Sport Format, Planning 19 New Locations by 2024

Retail TouchPoints

Through a combination of converting existing stores and building at least 10 new stores next year, Dick’s Sporting Goods will add at least 19 House of Sport locations by 2024. The retailer also plans to exit its Field & Stream banner; after closing 12 of those stores in Q4 2022, which ended Jan.

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Citing Theft and Safety Issues, Target Closes 9 Stores in 4 States

Retail TouchPoints

Target will close nine stores in four cities on Oct. 21, 2023, saying theft and organized retail crime are threatening the safety of its customers and associates and “contributing to unsustainable business performance,” according to a company statement. leaving 15 stores in this market. leaving 15 stores in this market.

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Dick’s to Open 16 Next-Gen ‘50K’ Stores, Expand House of Sport Format in 2024

Retail TouchPoints

Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. increase in comp store sales. Dick’s plans to open a total of 16 50K stores in 2024, consisting of 12 relocations or remodels and four new stores. 3, 2024, with $13 billion in net sales, 5% higher than the previous year, and a 2.4%

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Three Design Tips for Fighting Shrink

Retail TouchPoints

The 23-year-old organization has conducted hundreds of research projects, including interviews of criminals about the criteria they use when deciding which stores to hit. Be tough — but preserve the customer experience. This could help them harmonize twin goals — deterring crooks and preserving the customer experience.

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

For instance, it is much easier for operations to establish and reach success in one facet of the store. operational efficiencies) has a negative effect on another (i.e. customer experience). Baird: Store KPIs really need to change. However, sometimes the success of one area (i.e.

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The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety

Retail TouchPoints

“The retailers that really invested in buy online, pick up in-store (BOPIS), shops-within-shops in larger footprint locations or even experiential retail — those retailers really started to thrive during this time,” said Joe Scaretta, Co-CEO and Founder of CS Hudson in an interview with Retail TouchPoints.

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To Experience the Future of Retail, You’ll Want to Go to the Store

Retail TouchPoints

This is especially important for connecting with Gen Z customers, two-thirds of whom like to shop in-store when they’re looking for new products. These spaces can be permanent in-store features or they can be pop-ups in stores and in other locations where customers spend time.