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Three malls with great CX: American Dream, Battersea Power Station, Chadstone

Inside Retail

With a strong resurgence in bricks-and-mortar retail after the global pandemic, Inside Retail decided to compile a list of the malls, high streets and neighborhoods going above and beyond to optimise the customer experience (CX) with innovative features and services. The centre is located 17 kilometres southeast of the Melbourne CBD.

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Perth Airport is seeking retailers for prime T3/T4 sites amid refresh

Inside Retail

Waiting passengers translate into browsing customers, creating significantly more opportunities for engagement and sales compared to traditional high street locations. This consistent, high-volume foot traffic, coupled with passenger dwell, is a unique feature of airport retail.

Insiders

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4 Ways Anthropologie is Building Brand Loyalty While Acquiring New, Younger Customers

Retail TouchPoints

Physical Stores Create Unique Value and Get ‘Premium’ Investment Like many omnichannel retailers, Anthropologie understands the unique value of its stores. We are not a department store, so we’re not forced into merchandising certain product categories together,” Preis explained.

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5 Ways To Rein In Costly Online Returns

Retail TouchPoints

Here are five ways retailers can modify their returns practices to make a positive impact on their bottom lines: Direct consumers to physical locations to decrease costs; Automate actions that benefit the retailer. Direct Consumers To Physical Locations. in the retailer’s facilities. in the retailer’s facilities.

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Exclusive Q&A: Queer Executive Seeks Genuine Corporate Support, not ‘Rainbow-Washing’

Retail TouchPoints

You may recall that last year, Target caught a lot of flak from LGBTQ+ groups for moving (and in some cases removing altogether) Pride-themed merchandise from prominent locations in its stores. RTP: What’s your personal favorite part of Pride month and Pride celebrations?

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Retail Statistics You Should Know

Small Biz Trends

Specialty stores are often a part of small retail store businesses. Unlike department stores that sell a wide variety of items, specialty stores offer niche-specific products. According to a report , small specialty retail stores have a market size of $33.4bn in the US. between 2016-2021.

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The Evolution of Retail Formats: Adapting to Environmental and Social Forces

Retail Focus

The journey of retail formats, as we know them, began with specialty stores, where retailers differentiated themselves through elevated service, expansive inventory, and deep local knowledge. This early phase prioritized a personalized shopping experience, setting the foundation for what was to come.