Inside Retail

MAY 27, 2025

In 2025, retail is definitely a battleground where the customer experience (CX) can make or break a brand. In an industry where 86 per cent of consumers are willing to pay more for a great experience, yet only 22 per cent feel that retailers truly understand their needs, the gap between expectation and execution is massive.

Returns 130

Returns Beauty and Health Checkout Store Layout 130

Inside Retail

APRIL 15, 2025

The brands website is designed to help shoppers find what you need, and staff get training on systems so they can help customers effectively. These digital tools aren’t just about convenience; they also provide opportunities for data collection and analysis, which can be used to further improve the customer experience.

Inventory Management 217

Inventory Management Target Market Store Layout Advertising 217

365 Retail

MAY 2, 2025

They’re in theatres, where they can improve sound and lighting, in shopping malls, making shopping easier and more interactive, in stadiums, enhancing the fan experience, and in casinos, where they can offer personalised gaming. The touch screen kiosks allow customers to locate stores and sales, and events information with ease.

Kiosk 52

Kiosk Target Market Promotions Fulfillment 52

Shopper Motion

DECEMBER 28, 2022

Physical touchpoints for optimizing the in-store experience. Physical touchpoints refer to the tangible elements of the customer experience, such as the store layout, product displays, and in-store signage. These touchpoints can have a significant impact on the customer’s perception of the store. Conclusion.

Payment Services 52

Payment Services Store Layout Kiosk Customer Experience 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 27, 2024

This guide explores omnichannel retailing, its benefits, and how retailers can leverage trends and strategies to deliver seamless customer experiences. Unlike multichannel retailing, where each channel operates independently, omnichannel ensures that customers can interact with a brand consistently across all touchpoints.

Payment Services 52

Payment Services Inventory Management Customer Experience Kiosk 52

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

Actionable Steps: Data Collection: Gather data on customer preferences, purchase history, and browsing behavior. Retail Analytics’ built-in BI tools: Use business intelligence to analyze data and provide personalized product recommendations and targeted marketing campaigns. Embrace it and watch your business flourish.

Payment Services 52

Payment Services Shopping Checkout Inventory Management 52

CJ Retail Solutions

AUGUST 17, 2024

Retailers can learn more about the preferences and shopping habits of their customers by collecting transactional data, such as past purchases, product preferences, and payment methods. Retailers can also use POS systems to create customized promotions & loyalty programs based on customer information.

Marketing 52

Marketing Point of Sale Payment Services Promotions 52