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Seamless Shopping Journeys Attract Today’s Home Furnishings Consumers

Storis

As I browsed websites of stores located near me, I started to create a wishlist of my favorite sofas. There were dozens of reviews in which people described how comfortable this sofa was and how seamless their experience was shopping with this retailer. The eSTORIS website platform provides a consistent experience to online shoppers.

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IKEA U.S. Introduces New Loyalty Benefits Through IKEA Family

Retail TouchPoints

to fortify its brick-and-mortar traffic was implemented following initiatives such as the August 2022 announcement that the retailer would roll out 200 fast electric vehicle (EV) chargers at locations across the country by the end of 2023. billion ) to open new locations and renovate existing stores by the end of 2023. .

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Guest Post: Understanding Digital Customer Experience in Retail Industry

Hyken

He shares how retailers can understand the digital customer experience in the retail world. Did you know that 70% of consumers have stopped doing business with a brand following a poor customer experience? An experience through the customer’s buying journey is quite crucial and must be addressed by the retailers.

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IKEA Planning Studio Concept Heads West With Two Los Angeles Stores

Retail TouchPoints

IKEA will expand options for urban customers on the West Coast with two planning studios in the Los Angeles area set to open in spring 2022: one in Long Beach and a second in a yet-to-be-determined location. Shoppers will be able to book appointments with design specialists to help with both planning and ordering home furnishings.

Planning 283
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How Ikea Australia plans to champion affordability and the shopping experience

Inside Retail

IR : What opportunities do you see to continue experimenting with physical retail in the year ahead? In 2024, another Plan and Order Point will open in Cannington, south of Perth, for customers to get one-to-one, expert planning advice. IR : What are some of the retail fundamentals that you think are worth remembering?

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Opinion: Don’t make your returns problem an experience problem

Inside Retail

Retailers confronted with a substantial number of online returns need to approach the problem not from a cost and logistics perspective, but from the vantage point of an end-to-end customer experience. Retailers must construct their digital environment as carefully and strategically as they do their physical store locations.

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Marimekko Returns to New York

VMS

Located at 97 Wooster St., Even in the digitalized world, creative and experiential physical retail concepts have an important role as the hearts of brand culture that build awareness, deepen the customer experience and support omnichannel sales.”. it replaces a New York flagship that closed at the end of last year.