Inside Retail

MAY 27, 2025

In 2025, retail is definitely a battleground where the customer experience (CX) can make or break a brand. In an industry where 86 per cent of consumers are willing to pay more for a great experience, yet only 22 per cent feel that retailers truly understand their needs, the gap between expectation and execution is massive.

Returns 130

Returns Beauty and Health Checkout Store Layout 130

Inside Retail

JUNE 27, 2024

How unified commerce drives profits By integrating inventory management and pricing strategies into a unified system, businesses can achieve improved efficiency and use data-driven insights to enhance customer experience and gain a competitive advantage – not to mention improving the bottom line.

Inventory Management 260

Inventory Management Fulfillment Store Layout Shipping 260

Retail Adventures

OCTOBER 6, 2024

That’s why grocers put milk and eggs at the rear of the store, forcing you to walk past higher margin and promotional items displayed on end features. A good store layout moves shoppers throughout the entire sales floor. . ¨ Create and control traffic flow. Retail’s middle name these days is CHANGE.

Store Layout 98

Store Layout Grocer Promotions Customer Experience 98

Retail Gazette

JUNE 25, 2024

Retail Gazette takes a look at the retailers revamping their store estates this year. Waitrose The upmarket grocer revealed earlier this year it was spending a whopping near £1bn into upgrading its stores. into upgrading and improving 20 stores in the Greater Manchester area. New Look New Look is set to invest £3.3m

Supermarket 97

Supermarket Grocer Fashion Department Stores 97

Inside Retail

JUNE 30, 2021

IR: How would you describe Malaysian customers’ current lifestyles and shopping behaviours, and how is Pavilion catering to that? The demand for personalised customer experiences has increased. This means stores providing and recommending what the customer needs, when they need it, with the power of data and AI.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Retail Gazette

DECEMBER 23, 2024

M&S said: Shoppers looking for style advice will be assisted by the 35-strong team of customer experience visual stylists who are on hand to provide help with fittings and outfit building. It also offers a small beauty range, as well as click and collect services.

Outdoor 105

Outdoor Supermarket Grocer Department Stores 105