Inside Retail

MAY 7, 2023

Eighty-three per cent of them already shop online today, and customer experience matters a lot to them. Some solutions include crowdsourcing delivery and quick-commerce services to facilitate fulfilment and reduce shipping costs while offering consumers greater flexibility,” he opined.

Social Commerce 130

Social Commerce Consumer Fulfillment Advertising 130

Retail TouchPoints

OCTOBER 6, 2022

Retailers can use doorbusters and exclusive in-store sales to drive people to stores and, most of all, inspire a last-minute surge after ecommerce shipping deadlines pass in mid-December. For example, JOANN achieved a 7X ROI by using Radar to surface a free shipping coupon for in-store app users.

Merchant Services 244

Merchant Services Payment Services Promotions Location 244

Retail TouchPoints

AUGUST 15, 2023

Alongside that, because we’re a relatively high-value product that ships quickly, we were targeted by a fraud ring and ran the risk of not being able to process through that [challenge]. We’re able to utilize our customer service agents to help customers versus walking them through the transaction process.”

Checkout 179

Checkout Merchant Services Payment Services Customer Experience 179

Retail TouchPoints

NOVEMBER 12, 2021

Convenience can come in the form of different types of fulfillment options , including getting things delivered or picking up in-store. Oftentimes I don’t think consumers realize they can get something faster by just swinging by a local store than getting it shipped to them.

Merchant Services 229

Merchant Services Shipping Fulfillment Social Commerce 229

Retail TouchPoints

JANUARY 15, 2021

Cost per order: Your cost per order is an important metric because it tells you how much one order costs once advertising, packaging, shipping, etc. Total costs (marketing, packaging, shipping, fulfillment, storage, etc.) / # of orders = cost per order. are factored in.

Payment Services 149

Payment Services Promotions Shipping Planning 149

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 trillion by 2025. Fourteen years later, however, 7 out of 10 do so, according to a study by Klarna.

Social Commerce 67

Social Commerce Shipping Accounting Point of Sale 67

Retail TouchPoints

JULY 14, 2020

To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. While we don’t know what the long-term outcome of the crisis is ultimately going to be, we wanted to make our shopping experience as easy as possible. Riley: We have seen a massive increase in online sales, up 5X.

Checkout 190

Checkout Fulfillment Shipping Payment Services 190

Retail TouchPoints

MAY 18, 2021

They could be dark stores serving as micro-fulfillment centers, cutting down on shipping and delivery costs. We’re even seeing some malls turn into fulfillment centers. It really depends on the local community and what it needs. Stores and malls will have to morph to what the community requires.

Fulfillment 177

Fulfillment Consumer Returns Shipping 177

A1 Retail

NOVEMBER 18, 2021

. “With supply chain constraints this holiday, brands adopting an integrated omni-channel approach will be able to manage their inventory and fulfill orders as expected to ensure a strong customer experience, helping to drive loyalty.”

Social Commerce 40

Social Commerce Beauty and Health Planning Accessories 40

Retail TouchPoints

AUGUST 18, 2023

A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers.

Returns 225

Returns Consumer Checkout Apparel 225

Retail TouchPoints

FEBRUARY 9, 2022

And as they become more important structures versus things just made out of shipping crates, they’re creating another layer of the city that hadn’t existed before. From just being operated by restaurants they’re expanding to having retail, bike parking and play spaces.

Visual Merchandising 256

Visual Merchandising Location Shipping Shopping 256

Retail Next

APRIL 1, 2021

Customers (or should I say “shoppers”) don’t look at different channels. Half shipped, half in store? Ship to store? This could include any one or combination of stores, catalogs, social media, the phone, online. TECH CONNECTS: HELPING BRIDGE THE JOURNEY (five places that improve the end-to-end experience).

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Breaking News: Instacart has appointed Facebook executive Fidji Simo as its new CEO. Amazon News. Other News.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

MAY 9, 2023

As its reach and impact in the fashion industry continues to grow, SHEIN is focused on righting the brand ship and zeroing in on its manufacturing and product development processes. Production for specific SKUs is accelerated, reduced or paused based on market demand.

Fulfillment 244

Fulfillment Fashion Apparel Fast Fashion 244

Retail Geek

JANUARY 12, 2024

No Live Streaming Commerce Still not meaningful in US in 2023 (less than 5% of social commerce in US) Yes Jason Total Score: 3 of 5 Scot : Amazon uses this 2022 setback/slowdown/reversion to the mean for a public resetting of expectations, but behind the scenes they take share and raise the bar on shipping.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). 31:44] Social commerce still has a bunch of avenues like live streaming does not appear to be a high volume one in the US and then later in the month.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail TouchPoints

DECEMBER 11, 2023

Because the color won by a pretty significant margin, the team was able to move the product into production earlier and ship items within one month (the typical timeline is six to nine months ). Garner added that the company wants to continue to fine tune its supply chain collaboration using this data as a baseline.

Accounting 248

Accounting Consumer Planning Marketing 248

Retail TouchPoints

AUGUST 31, 2022

New consumer behaviors that stemmed from the pandemic — particularly omnichannel shopping, curbside and ship-to-home ecommerce sales — are proving to be real and durable even as COVID restrictions have eased. One of the key areas to watch this holiday season is consumer behavior.

Sporting Goods 253

Sporting Goods Consumer Checkout Shipping 253

Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. 48:14] You know Amazon talked about how they’re seeing that they now have 600,000 skews that they ship in 90 markets same day. [48:24] In this episode we recap everything you may have missed if you couldn’t make it to Las Vegas.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

JANUARY 6, 2023

Goodwillfinds.com is an e-commerce site, which sells previously owned merchandise, which has been donated to Goodwill. We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

APRIL 16, 2021

Because of these developments, shipping has now become a key element of consumers’ purchasing decision , with 95% of shoppers in the Linnworks survey saying that shipping factors into their decision to buy.

Payment Services 299

Payment Services Returns Consumer Shipping 299