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Why Luxury Brands Should Consider Making Each Store Unique

Retail TouchPoints

A brand’s ability to replicate the same look, feel and customer experience in each and every physical location has been a prerequisite for expansion, brand-building and economies of scale. While this strategy adds complexity to the design and construction processes, he believes it pays off in customer experience.

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The Container Store Goes Private Following Month-Long Bankruptcy

Retail TouchPoints

The specialty retailer, which operates 100 stores nationwide, continued operating throughout the bankruptcy and also refinanced short-term debt, significantly reduced previous long-term debt obligations, accessed $40 million in new financing and modified its asset-backed lending facility to add $40 million in upsized capacity.

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David’s Bridal Taps Insider as New CEO to Support Brand Revitalization

Retail TouchPoints

Davids Bridal is putting Kelly Cook, its current President of Brand, Technology and Finance, into the CEO seat starting April 1. However, her responsibilities quickly expanded beyond marketing and customer experience, including driving the brands loyalty initiatives, into technology innovation and finance.

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David’s Bridal Says Yes to the Dress Again with New Resale Program

Retail TouchPoints

“We’re excited to unveil Adored by David’s, offering stunning, affordable dresses to help her embrace sustainability without compromise,” said Kelly Cook, President for Brand, Technology and Finance at David’s Bridal in a statement. “By

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How IoT is Transforming Digital Signage in Retail

Retail TouchPoints

Moreover, IoT-enabled digital signage is enhancing the customer experience by enabling voice-activated interactions. With over 20 years of experience in finance and digital enterprises, she has held senior leadership roles in the financial and technology sectors.

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PayPal Credit Introduces Physical Card for Brick-and-Mortar Payments

Retail TouchPoints

To promote the new physical cards, PayPal Credit has made a limited-time offer to pay for travel purchases such as flights, hotels, cruises and ride shares over a six -month period with promotional financing and no minimum spend. Additionally, customers can continue to enjoy six -month promotional financing on PayPal purchases over $149.

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Kroger Sharpens Ecommerce Focus with New Business Unit

Retail TouchPoints

Kroger has created a new ecommerce business unit designed to align all the teams contributing to the online customer experience. As the architect of Krogers digital strategy, Yael will continue to make it easier for customers to shop for our fresh, affordable food.