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In 2025, Changing Consumer Demand will Reshape the Supply Chain

Retail TouchPoints

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric approach to supply chain management is challenging; it requires a deep understanding of consumer expectations and behaviors, not just today but also for the foreseeable future.

Consumer 279
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Sustainability and Profitability: How Embedding Sustainability can Boost Business Performance

Retail TouchPoints

To meet Net Zero goals and comply with evolving regulations, companies must integrate sustainability across the value chain from raw materials to design, sales and marketing and supply chain management. Next, turn to skills such as sustainable procurement, supply chain management and stakeholder management.

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Black Friday 2024: Why automation is critical for Australian retailers

Inside Retail

Why automation is non-negotiable Australian consumers expect fast deliveries, error-free orders, and seamless shopping journeys. Meanwhile, retailers face a flood of orders, warehouse bottlenecks, and potential supply chain disruptions. Black Friday 2024 snapshot: A $6.7 per cent rise in spending from last year. A forecast $69.7

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The Secret to Solving Retail’s $743 Billion Returns Problem: Intelligent Customer Support

Retail TouchPoints

If a nearly 15% return rate sounds high, consider the range of reasons why consumers return merchandise. These challenges frustrate both retailers, who face increased costs and logistical burdens, and consumers, who feel dissatisfied when products fail to meet their needs. Europe, and APAC.

Returns 162
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Maximize Efficiency with Effective Supply Chain Management Software Solutions

Small Biz Trends

Supply chain management software is crucial for businesses aiming to improve their operational efficiency. Key Takeaways Supply Chain Management Software streamlines complex processes by integrating features like demand planning and forecasting for improved efficiency.

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Mastering the Consumer “Decision Point”: Transforming Retail Challenges into a Competitive Advantage

Wiser

Navigating Customer Engagement, Competitive Pressures & Analysis Paralysis Driven by rapid technological advancements and shifting consumer behaviors, the traditional reactive approach to customer engagement in retail is increasingly proving inadequate.

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Behind Documents’ path to luxury fragrance leadership in China

Inside Retail

Around 2019, my design team and I started to look around to see if there were any opportunities to create our own consumer brand,” he said. E-commerce was booming in China at the time, and the team experimented with several small brands at lower price points that were aimed at consumers surfing sites like Taobao.