Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. So much impact, in fact, that supply chain snags and delivery delays are the leading cause for wavering customer loyalty. .

Supply Chain Management 293

Supply Chain Management Customer Experience Shipping Management 293

Inside Retail

DECEMBER 21, 2022

According to Oracle’s latest Retail Consumer Study , 53 per cent of consumers plan to shop mostly in-store this holiday season, and an additional 25 per cent plan to shop through a combination of in-store and online channels. Not only will this help ensure margins are managed, but it will ensure customer expectations are met.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130

Retail Focus

JANUARY 5, 2024

Luxury retail has undergone a significant transformation driven by digital technology and changing consumer expectations. The term ‘phygitalisation’ is used to describe the fusion of physical and digital realms to create a seamless and enhanced customer experience.

Customer Experience 147

Customer Experience Supply Chain Management Clienteling Management 147

Inside Retail

MARCH 26, 2024

In the realm of commerce, a gap exists in the market – along with a major opportunity – particularly FOR large-scale item returns, within the domain of consumer-to-business (C2B) reverse logistics. This underserved segment represents huge potential, offering substantial benefits from both a customer and business-to-business (B2B) perspective.

Returns 130

Returns Supply Chain Management Accessories Customer Experience 130

Inside Retail

AUGUST 16, 2022

“The successful execution of our omni-retail strategy, our enhanced digital capability, proactive supply chain management, and an outstanding contribution from our team members were central to this performance,” he said. The post Super Retail Group delivers record sales, eyes expansion appeared first on Inside Retail.

Supply Chain Management 246

Supply Chain Management Net Profit Wholesale Apparel 246

Retail Focus

APRIL 4, 2024

In a world where consumers’ behaviours, expectations, and preferences are rapidly changing, premium and luxury brands are faced with a unique challenge – how to preserve their identity and exclusivity while adapting to the digital age (Purwar 2019). Digital transformation has extended the customer experience beyond the point of sale.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

Inside Retail

OCTOBER 16, 2023

Even if only a fraction of these users convert into consumers, it spells immense profitability for retail brands. This is precisely what direct-to-consumer (DTC) brands have been capitalising on in recent years. DTC companies are poised for substantial financial gains and a broad customer base.

Supply Chain Management 130

Supply Chain Management Beauty and Health Consumer Fashion 130

Retalon

MAY 17, 2024

Navigating through today’s industry needs, businesses face increasing challenges due to fluctuating market dynamics, evolving consumer behaviors, and technological advancements. Why is forecasting in supply chain management important? Reduced Customer Satisfaction – Loss of market share.

Supply Chain Management 41

Supply Chain Management Inventory Management Management Promotions 41

Inside Retail

NOVEMBER 29, 2021

The Australian Consumer and Competition Commission released a worrying report into the state of the world’s global ports and supply-chain networks – and the impact this is having on Australia – in November. Pre-Covid, consumers were enjoying a plethora of choices. Instead, focus on what you can measure and change.

Supply Chain Management 130

Supply Chain Management Customer Experience Planning Consumer 130

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. In tandem, consumer expectations have grown. Optimized supply chain management to avoid stockouts and overstocking.

Supply Chain Management 233

Supply Chain Management Fulfillment Shipping Inventory Management 233

Retail TouchPoints

SEPTEMBER 1, 2022

But in the midst of today’s current supply chain issues, inflation and fluctuating consumer demand, many retailers are finding themselves in the opposite scenario, with an excess of stock. Take Back Control With Tech-Enabled, End-to-End Supply Chain Management.

Fulfillment 267

Fulfillment Supply Chain Management Management Consumer 267

365 Retail

JULY 19, 2022

Not too long ago, during the depths of lockdown, the direct-to-consumer (DTC) model was hailed as the saviour of retail and the future of the industry. Crucially, it gives brands the opportunity to claim ownership of customer relationships, by way of the data that it generates. Going direct: every capability counts.

Consumer 57

Consumer Wholesale Supply Chain Management Fulfillment 57

Retail TouchPoints

OCTOBER 20, 2021

Retailers won’t be able to keep these challenges from consumers, raising the possibility that people will either engage in panic buying or be discouraged from shopping altogether — neither of which would be good for the retail industry or the economy. The Adobe Digital Economy Index , released on Oct. said Bolstorff.

Supply Chain Management 282

Supply Chain Management Promotions Consumer Fulfillment 282

Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. Unfortunately for retailers, fast fulfillment is rapidly moving from a differentiating “perk” to a consumer expectation. “On Until someone invents a Star Trek -style replicator (“Tea.

Fulfillment 247

Fulfillment Shipping Supply Chain Management Consumer 247

Retail TouchPoints

DECEMBER 18, 2020

The resulting lockdowns and shelter-in-place orders have caused a shift in buying behavior among American consumers. Varying product availability has been a key reason for these changing buying decisions, prompting consumers to choose between need and preference. That’s why sound transportation management is critical.

Supply Chain Management 246

Supply Chain Management Customer Retention Fulfillment Shipping 246

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. The program also supports degrees in business, technology, supply chain management and other fields. The retailer reported 5.6%

Fulfillment 267

Fulfillment Drop-Shipping Supply Chain Management Grocer 267

Retail TouchPoints

JANUARY 7, 2022

Product descriptions, consumer education, product quality, customer service — these are all tangibles that retailers can control.”. I hear a lot about how to optimize the return process to make it easier for customers, how to consolidate returns to reduce the carbon footprint, but I don’t hear much about preventing returns.

Returns 253

Returns Apparel Supply Chain Management Fashion 253

Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? With supply chain challenges come the higher costs feeding inflation, which is itself a double-edged sword. And remember that 70% of our economy is consumer-based.

Promotions 270

Promotions Supply Chain Management Consumer Shipping 270

Retail TouchPoints

APRIL 28, 2022

Serving customers with what they want, protecting the planet and keeping everyone thriving, including your bottom line, is the goal of net-zero targets. Since supply chains consume resources on a large scale, they are also responsible for a disproportionately large share of the world’s carbon emissions.

Planning 244

Planning Drop-Shipping Supply Chain Management Returns 244

Inside Retail

OCTOBER 19, 2021

The recent acceleration of e-commerce necessitates a reimagining of shopping flows, fulfilment logistics, and supply chain management. To meet rising consumer expectations, brands need to promote smooth customer experiences with automation, 24/7 responsiveness, and minimise friction on the journey to checkout.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

FEBRUARY 11, 2021

We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. Consumers appreciate the focus on health and safety.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. This trend not only enhances the overall shopping experience but also bridges the gap between online and offline retail.

Retail Trends 98

Retail Trends Payment Services Social Commerce Supply Chain Management 98

365 Retail

JULY 11, 2022

Supply chain management. . Blockchain Redefine Customer Experience. Consumers are now ready to pay more for sustainable goods. . Customers also can log into the website of the brand in order to create and prove ownership of a luxury asset. . Blockchain Enhance Consumer Trust. Setting trades.

Fashion 57

Fashion Supply Chain Management Finance Customer Experience 57

Independent Retailer

SEPTEMBER 13, 2022

Digital supply chain transformation can ensure a smooth transition into the future while also protecting businesses from further supply chain crises. We live in a highly interconnected world where one incident can trigger a whole chain of events that affect most areas of our lives. by Alexey Shalimov. In the U.S.,

Supply Chain Management 76

Supply Chain Management Shipping Management Inventory Management 76

365 Retail

NOVEMBER 17, 2023

Today’s retailers face an increasingly competitive environment, driven by changing consumer behaviours and technological advancements. The rise of e-commerce, the expectation for seamless omnichannel experiences, and the growing importance of data analytics have all posed new challenges.

Supply Chain Management 57

Supply Chain Management Customer Experience Inventory Management Management 57

Inside Retail

JULY 5, 2021

With retail business leaders increasingly focusing on their supply chain management, here are three ways they can “unbound” their supply chains. As businesses increasingly unbound their supply chains, some also need to rethink their products to suit their new distribution channels better.

Fulfillment 246

Fulfillment Supply Chain Management Shipping Accounting 246

Inside Retail

APRIL 25, 2023

Rather, it is in constant flux, with innovations shifting the way that industry players operate, and changing the way that consumers and traders interact with one-another. Rather, Perera believes that the right way for retailers to assess and prioritise these trends is to start with a customer-focused perspective.

Shopping 130

Shopping Payment Services Inventory Management Supply Chain Management 130

Inside Retail

NOVEMBER 28, 2022

Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce. While social commerce can provide greater reach and deeper engagement with customers, it also presents issues around supply-chain management. Infrastructure necessities.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail Assist

APRIL 28, 2023

Martyn Jones, Chief Commercial Officer at VoCoVo, discussing how retailers can use technology to put their store colleagues at the heart of the customer experience by providing them with knowledge and resources. Improving consumer experience using mobile apps with Manchester Metropolitan University.

Supply Chain Management 52

Supply Chain Management Inventory Management Management Fashion 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

Marketing 95

Marketing Inventory Management Supply Chain Management Store Layout 95

Retail TouchPoints

JULY 27, 2020

Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. But it’s worth remembering that those virtual environments are modeled on physical stores for a reason, and the future will see consumers flitting comfortably between both. Cybersecurity Finds Its Cheat Code.

Retail Trends 176

Retail Trends Payment Services ATS Checkout 176

Retail TouchPoints

APRIL 6, 2023

Check out our other stories, on consumer attitudes toward AI , store design applications and customer-facing applications. Seeing this, a supply chain manager would want to know exactly how this would affect the trucks carrying their company’s products. He gave the example of truck congestion along the U.S.-Mexico

Payment Services 217

Payment Services Supply Chain Management Supermarket Accounting 217

RETAIL MANAGEMENT SOFTWARE

JULY 17, 2023

Demand Forecasting Accurate demand forecasting is an essential aspect of effective supply chain management. Accurate inventory tracking also enhances forecasting accuracy, allowing retailers to optimize replenishment cycles and improve overall supply chain efficiency.

Inventory Management 89

Inventory Management Supply Chain Management Management Point of Sale 89

Independent Retailer

APRIL 20, 2021

It has changed the way consumers shop and interact with companies, which means retailers are stepping up their game to meet these rapid changes. They could offer a better deal or discount that draws consumers into the store or to their ecommerce site. Tactics such as this can help draw in more customers and profits.

Supply Chain Management 77

Supply Chain Management Advertising Point of Sale Customer Experience 77

Retail TouchPoints

AUGUST 4, 2020

In the early weeks of the pandemic, consumers hoarded toilet paper in massive quantities. While manufacturers were able to quickly ramp up production, toilet paper simply could not move efficiently through supply chains to reach end consumers. The Flour Shortage: How Packaging Impacts Supply Chains.

Fulfillment 162

Fulfillment Supply Chain Management Space Planning Returns 162

Inside Retail

APRIL 6, 2021

In recent years, rising consumer expectations and market volatility have put pressure on both B2C and B2B supply chains. Future proofing your freight and delivery needs requires the ability to step into the digital age with a system that fully integrates all aspects of delivery and supply chain management.

Supply Chain Management 130

Supply Chain Management Management Shipping Customer Experience 130

Wiser

DECEMBER 15, 2020

As an eCommerce or direct-to-consumer business , you don’t have the luxury of working with retail partners that can help with shipping, warehousing, distribution, and other key supply chain tasks. Logistics and supply chain management is extremely difficult, especially if you eventually want to scale to international sales.

Fulfillment 135

Fulfillment Shipping Inventory Management Management 135