Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 254

Consumer Merchant Services Payment Services Drop-Shipping 254

Inside Retail

MAY 23, 2024

Black Friday – along with other high-profile online shopping extravaganzas – provides online retailers with an enormous opportunity to attract new customers. So it is important to analyse data from past online shopping events to help predict optimal inventories for those looming festivals. When are the big online sale events?

Shipping 147

Shipping Promotions Shopping Consumer 147

Retail TouchPoints

APRIL 25, 2022

The good news for retailers is that when designed and executed well, return policies can deliver benefits that include bolstering customer satisfaction, reducing waste, easing internal business demands and affording insights into consumer data. Starting holiday promotions earlier helps retailers attract these shoppers’ business.

Returns 247

Returns Shopping Promotions Social Commerce 247

Retail TouchPoints

FEBRUARY 23, 2023

Brands have long recognized the power of celebrities to influence the buying decisions of consumers. If selected, the influencer would promote the products through social media posts in exchange for a percentage of the sales revenue. The most important criterion was the size of the influencer’s base of followers.

Marketing 351

Marketing Shopping Consumer Target Market 351

Inside Retail

APRIL 26, 2024

Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024. You can increase customer retention by creating loyalty programs, improving the customer experience, offering personalised services or promotions, or simply focusing on improving product range or quality.

Customer Retention 277

Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Retail TouchPoints

JUNE 6, 2023

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

Consumer 289

Consumer Returns Checkout Shopping 289

Retail TouchPoints

SEPTEMBER 23, 2021

As SEOs [search engine optimizers], any heavy lifting we can do to clear a path for our clients toward success in the holiday shopping season will be especially welcome in 2021. Market trends indicate that a powerful three-point strategy for you to bring to the brands you promote is: Inspire, Deliver, Sustain. Department of Commerce.

Shopping 247

Shopping Shipping Beauty and Health Promotions 247

Retail TouchPoints

FEBRUARY 11, 2022

Consumers are increasingly voting with their feet when it comes to the issues that affect our world and our nation. But consumers are starting to focus on sustainability as a primary determining factor. Websites and apps provide the perfect platform to educate consumers on more than just color and size. Don’t Stop at Shoes.

Consumer 211

Consumer Sporting Goods Apparel Promotions 211

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. This can include critical insights gathered from metrics such as pick accuracy, on-time shipping, on-time in-full and delivery success rates.

Fulfillment 255

Fulfillment Returns Shipping Promotions 255

Independent Retailer

NOVEMBER 14, 2022

“After more than two years of heavy online shopping, consumers are ready to get back to the sport of shopping.” ” 44 percent of customers plan to shop at mass merchants this year, compared to 42 percent in 2021. Getting Back Into the Sport of Shopping. by The NPD Group.

Planning 81

Planning Consumer Shopping Checkout 81

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. Today’s Consumer Mindset.

Merchant Services 277

Merchant Services Promotions Consumer Discount Store 277

Retail TouchPoints

NOVEMBER 10, 2022

Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure? . In terms of savings, we see that our members are driven by our big promotional events in the Spring and during the holiday season.

Consumer 198

Consumer Drop-Shipping Customer Experience Accounting 198

Inside Retail

JULY 13, 2023

Product quality has become more important for online shoppers compared to two years ago, along with product cost, shipping cost, customer reviews, and authenticity. Discounts, promotions, and sales are the top priority for e-commerce shoppers, followed closely by a desire for value-for-money products.

Consumer 130

Consumer Payment Services Fulfillment Department Stores 130

Inside Retail

JUNE 1, 2023

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Pope believes younger consumers are more aware of the sustainability considerations of returns than older generations.

Returns 234

Returns Shipping Promotions Fulfillment 234

Retail TouchPoints

APRIL 25, 2024

Rebag+ members also receive 10% lower prices on all items, access to weekly new arrivals and sales, free shipping and returns and up to 5% higher payouts when selling products. Newegg+ is designed to help customers shop Newegg easier from day one with outstanding free benefits.”

Shipping 147

Shipping Accounting Accessories Returns 147

Mass Relators

OCTOBER 18, 2021

NEW YORK – More than 80% of Americans are worried that their packages will arrive late or they’ll be victims of fraud this holiday season, according to a new consumer study released Monday. The challenge for retailers will be to deliver an exceptional experience regardless of where, when and how consumers choose to shop.

Shipping 52

Shipping Promotions Shopping Checkout 52

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. The pandemic accelerated new consumer behaviors, such as BOPIS.

Store Operations 238

Store Operations Shipping Fulfillment Store Layout 238

Inside Retail

SEPTEMBER 7, 2023

If you spend much time online you’ve probably seen one of Temu’s colourful ads – punctuated by its catchy tagline: “shopping like a billionaire”. It’s safe to say the platform has some winning strategies that keep consumers coming back. It also works especially well with sales promotions. What are Temu’s secrets to success?

Advertising 130

Advertising Promotions Social Commerce Shipping 130

Inside Retail

MAY 29, 2024

Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns. For example, a summer dress can quickly go out of style in a couple of months.

Returns 147

Returns Merchant Services Drop-Shipping Shipping 147

Inside Retail

MAY 29, 2024

Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns. For example, a summer dress can quickly go out of style in a couple of months.

Returns 147

Returns Merchant Services Drop-Shipping Shipping 147

Retail TouchPoints

AUGUST 28, 2023

ecommerce sales this holiday season are forecasted to reach $273 billion , a 1% year-over-year growth rate, according to the Salesforce Shopping Index , which tracks online data and preferences of 1.5 billion consumers worldwide. growth rate lags the projected global growth rate of 4% , which Salesforce forecasts will generate $1.19

Returns 200

Returns Fulfillment Shipping Checkout 200

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers wouldn’t repurchase from a brand after a poor returns experience. consumers and retain repeat customers. consumers coming back for more.

Returns 176

Returns Drop-Shipping Shipping Consumer 176

Retail Focus

AUGUST 16, 2023

With the industry facing increased pressure from consumers to become more sustainable, we take a look at some of the planet friendly steps retailers can take without having to break the bank. Importantly for retailers, consumer values are evolving,” Shortland said. There is no escaping the subject of sustainability.

Shopping 130

Shopping Consumer Outdoor Shipping 130

Retail TouchPoints

MARCH 10, 2023

Shopping app Temu has been stealing the spotlight from fellow discount platforms Shein and Wish of late thanks to its meteoric rise in the U.S., Shein’s model does share direct connections to Chinese factories, which allows for rapid turnaround on the latest styles, with most orders shipped directly to consumers from the factory.

Shipping 185

Shipping Consumer Shopping Apparel 185

Retail TouchPoints

NOVEMBER 10, 2022

There are a lot of theories about how inflation, supply chain constraints and other dynamics will impact consumer behaviors. But clearly deal hunting is top-of-mind for older consumers: while 55% of Gen Z consumers said they plan to spend more on holiday shopping and celebrations, a mere 39% of millennial shoppers intend to do the same.

Advertising 233

Advertising Shipping Consumer Shopping 233

Wiser

DECEMBER 20, 2023

Data can help identify the promotional strategies that resonated with consumers, the products that flew off the virtual shelves, and the ones that didn’t. With this knowledge, brands and retailers can tailor their future strategies to align with consumer behavior and preferences.

Retail Trends 147

Retail Trends Promotions Supply Chain Management Consumer 147

Retail TouchPoints

MARCH 21, 2024

Fighting Subscription Fatigue as Consumers Shed Memberships As Prime has proven for years, getting customers into a paid membership program can pay off in spades for retailers. Not only do paying members tend to choose that retailer first , but they also typically shop at the retailer more often and have bigger basket sizes when they do.

Consumer 221

Consumer Shipping Planning ATS 221

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 229

Merchant Services Payment Services Promotions Location 229

Retail TouchPoints

MAY 28, 2024

Last week Google announced a sweeping slate of product updates across its search, shopping and marketing interfaces at Google Marketing Live (GML), which followed an equally expansive set of updates from the Google I/O conference for developers the previous week. as the world’s favorite information engine in the late ’90s.

Merchant Services 244

Merchant Services Advertising Consumer Marketing 244

Wiser

MAY 6, 2024

Retailers are constantly required to adjust to changing market trends, consumer preferences, and competitive dynamics. This blog post will explore how retailers can leverage these insights to fine-tune their product selections and more precisely align with consumer demands.

Shipping 78

Shipping Promotions Marketing Consumer 78

Wiser

NOVEMBER 14, 2017

Experienced retailers understand that shoppers have grown used to free shipping and discounts, but offering both at the same time depletes margins and brand value. Free Shipping and Discounts During the Holidays . What they initially found shows us why the choice between free shipping and discounts is often so difficult.

Shipping 83

Shipping Promotions Consumer Target Market 83

Retail TouchPoints

JUNE 16, 2022

Consumers are ready, with 88% of American adults surveyed in a RetailMeNot poll saying they plan to shop during Prime Day this year. However, with inflation buffeting consumers’ pocketbooks, they plan to spend significantly less this year — $388 , down from the $594 they spent last year. as well as in Egypt for the first time.

Promotions 223

Promotions Shopping Planning Shipping 223

Retail TouchPoints

AUGUST 24, 2023

Now the company has become the first toy brand to test out the hottest new arena in digital selling — TikTok Shop. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. in November 2022. in November 2022. We’re nimble and super entrepreneurial.

Shopping 187

Shopping Merchant Services Fulfillment Social Commerce 187

Wiser

NOVEMBER 13, 2018

Cyber Monday promotions are big business. KMPG’s Global Online Consumer Report noted that 46 percent of consumers shop online due to an online sale or better prices than in-store. The right promotion can draw in a lot of shoppers. . Through effective Cyber Monday promotions. The BOGO Promotion .

Promotions 68

Promotions Shipping Jewelry Returns 68

Inside Retail

AUGUST 10, 2022

With marketplaces serving as “digital malls”, shopping inspiration coming from social media content and curated experiences in high demand, brands are trying to succeed on several fronts at once. . To connect to target audiences, direct-to-consumer (D2C) sales through web stores and third-party marketplaces are becoming increasingly common.

Advertising 246

Advertising Fulfillment Shipping Inventory Management 246

Retail Minded

FEBRUARY 20, 2024

Retailers like Amazon, Walmart, Target, Kohl’s, and Old Navy all offer branded credit cards to make shopping more rewarding. While store cards can offer awesome perks like discounts, cashback, rewards points, and free shipping, it’s prudent to shop around to find the best fit for your needs. How does that sound?

Consumer 52

Consumer Finance Payment Services Shipping 52

Retail TouchPoints

MARCH 17, 2022

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. So which categories will they shop for this year? Here’s what our analysis revealed.

Home Furnishings 262

Home Furnishings Shipping Outdoor Consumer 262