Retail TouchPoints

MAY 2, 2024

A recent Coresight Research consumer survey revealed that nearly three in five ( 56.9% ) of surveyed consumers are members of at least one loyalty program, and more than half spend more with retailers once they join their loyalty program — a net 39.5% As a whole, loyalty programs are quite popular. higher spend overall.

Payment Services 256

Payment Services Consumer Promotions Customer Experience 256

Small Biz Trends

JUNE 8, 2022

Promotional products are useful items for small business owners to increase brand awareness among consumers. Business promotional items are a great marketing tool as they allow your brand to connect with consumers by engaging their senses. And promotional products often create a more memorable brand experience.

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Promotions Advertising Shipping Accounting 136

Retail TouchPoints

JUNE 9, 2021

If you’re a consumer brand in a category with Amazon private label, however, Amazon’s private label presence certainly feels more pronounced. The canned format is not only heavy, which drives up shipping costs, but they also dent easily, driving up customer complaints and replacement costs. Volumes are highly uncertain.

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Consumer Fashion Promotions Advertising 293

Retail TouchPoints

NOVEMBER 10, 2022

Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure? . In terms of savings, we see that our members are driven by our big promotional events in the Spring and during the holiday season.

Consumer 207

Consumer Drop-Shipping Customer Experience Accounting 207

Wiser

SEPTEMBER 6, 2017

Promotions are a key element of the marketing mix. Putting a strong promotional strategy in place can lead to increased customer awareness of your product or brand, and higher sales. A successful promotional strategy can bring your brand to a more targeted audience. An important aspect is the look and feel of your ads.

Promotions 180

Promotions Shipping Accounting Marketing 180

Retail TouchPoints

OCTOBER 6, 2023

Accurate demand forecasting is the bedrock of efficient inventory management — a vital logistics function that should be operating at peak performance levels during the holiday shopping season when consumers expect the inventory they want to be available. 2: Order cycle time. 3: Order accuracy. Peak season is not forgiving of errors.

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Fulfillment Returns Shipping Promotions 268

Inside Retail

JUNE 1, 2023

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Pope believes younger consumers are more aware of the sustainability considerations of returns than older generations.

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Returns Shipping Promotions Fulfillment 234

Wiser

MAY 6, 2024

Retailers are constantly required to adjust to changing market trends, consumer preferences, and competitive dynamics. This blog post will explore how retailers can leverage these insights to fine-tune their product selections and more precisely align with consumer demands.

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Shipping Promotions Marketing Consumer 78

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. Today’s Consumer Mindset.

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Merchant Services Promotions Consumer Discount Store 284

Inside Retail

JULY 13, 2023

Product quality has become more important for online shoppers compared to two years ago, along with product cost, shipping cost, customer reviews, and authenticity. Discounts, promotions, and sales are the top priority for e-commerce shoppers, followed closely by a desire for value-for-money products.

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Consumer Payment Services Fulfillment Department Stores 130

Retail TouchPoints

OCTOBER 4, 2021

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. Many consumers already have caught on that they don’t need to wait until Black Friday, Cyber Monday or Super Saturday for attractive promotional offers. Beginning Oct.

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Shopping Finance Promotions Consumer 309

Retail TouchPoints

APRIL 25, 2024

Rebag+ members also receive 10% lower prices on all items, access to weekly new arrivals and sales, free shipping and returns and up to 5% higher payouts when selling products. Members can also skip their monthly contribution whenever they need to, as well as cancel or request a refund of their R+ Credit at any time.

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Shipping Accounting Accessories Returns 147

Mass Relators

OCTOBER 18, 2021

NEW YORK – More than 80% of Americans are worried that their packages will arrive late or they’ll be victims of fraud this holiday season, according to a new consumer study released Monday. The challenge for retailers will be to deliver an exceptional experience regardless of where, when and how consumers choose to shop.

Shipping 52

Shipping Promotions Shopping Checkout 52

Inside Retail

JULY 6, 2023

The weeks leading up to Christmas, Cyber Monday, and Black Friday typically see a surge in promotional activity that can account for a significant portion of a brand’s annual revenue. As a result, many consumers are expected to postpone discretionary purchases until peak season, where they are more likely to find sales and discounts.

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Fulfillment Shipping Promotions Returns 242

Wiser

NOVEMBER 14, 2017

Experienced retailers understand that shoppers have grown used to free shipping and discounts, but offering both at the same time depletes margins and brand value. Free Shipping and Discounts During the Holidays . What they initially found shows us why the choice between free shipping and discounts is often so difficult.

Shipping 83

Shipping Promotions Consumer Target Market 83

Inside Retail

SEPTEMBER 7, 2023

It’s safe to say the platform has some winning strategies that keep consumers coming back. However, Temu’s consumers are beginning to view it as offering affordable products that do not necessarily compromise on quality. Temu entered the market at a time when consumers were grappling with global inflation, leading them to seek “value”.

Advertising 130

Advertising Promotions Social Commerce Shipping 130

Retail Focus

AUGUST 24, 2022

Ecommerce has become more widely available and accepted and, in the process, has given plenty of benefits to consumers. Today, consumers can research any product they want to buy, find electrical, travel, and betting offers , among others, and have more control over how they pay. In-Depth Knowledge. Finding Deals. Handling Issues.

Consumer 130

Consumer Payment Services Shipping Marketing 130

Retail TouchPoints

JANUARY 15, 2024

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. Whether it’s eating better, working out more, cleaning out their makeup bags or refreshing their home décor, consumers are motivated to reset.

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Marketing Shopping Fashion Checkout 251

Retail TouchPoints

MARCH 21, 2024

Fighting Subscription Fatigue as Consumers Shed Memberships As Prime has proven for years, getting customers into a paid membership program can pay off in spades for retailers. The economics for retailers are clear — but what’s less clear is how consumers will respond now that they have so many options to choose from.

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Consumer Shipping Planning ATS 234

Wiser

NOVEMBER 13, 2018

Cyber Monday promotions are big business. KMPG’s Global Online Consumer Report noted that 46 percent of consumers shop online due to an online sale or better prices than in-store. The right promotion can draw in a lot of shoppers. . Through effective Cyber Monday promotions. The BOGO Promotion .

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Promotions Shipping Jewelry Returns 68

Inside Retail

APRIL 16, 2024

million units shipped versus 50.1 million units shipped by Apple. Nabila Popal, research director with IDC’s worldwide tracker team, also noted that there is growth in value and average selling prices as consumers opt for more expensive devices knowing they will hold onto their devices longer.

Shipping 130

Shipping Promotions Advertising Marketing 130

Wiser

JULY 30, 2019

Promotions are a popular technique for brands and retailers to motivate customers and drive sales. You’ll see promotions in all shapes and sizes, from buy one get one free to a percent off to free shipping. . Here’s how leading brands and retailers today create effective sales promotions: . Track Competitor Behavior.

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Promotions Markdowns Shipping Planning 92

Retail TouchPoints

APRIL 22, 2024

In fact, 51% of consumers said they would be willing to pay more for products shipped through sustainable methods, up significantly from just 15% of consumers in December 2023, according to a new survey from Radial. It’s estimated that UK homes contain 1.6

Shipping 219

Shipping Fashion Consumer Returns 219

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. The pandemic accelerated new consumer behaviors, such as BOPIS.

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Store Operations Shipping Fulfillment Store Layout 250

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers wouldn’t repurchase from a brand after a poor returns experience. consumers and retain repeat customers. consumers coming back for more.

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Returns Drop-Shipping Shipping Consumer 184

Retail TouchPoints

AUGUST 28, 2023

billion consumers worldwide. For the back-to-school season, 42% of consumers say they are spending more, but 57% are trading down for lower prices,” said Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce during an Aug. trillion in online sales. 22, 2023 briefing.

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Returns Fulfillment Shipping Checkout 213

Retail TouchPoints

MARCH 10, 2023

Shein is reportedly set to raise $2 billion in new funding this month, while Wish is continuing its attempts to win back consumers, most recently by opening its platform to more than 18,000 new European merchants. Temu recently overtook Shein as the most popular shopping app in the U.S.,

Shipping 197

Shipping Consumer Shopping Apparel 197

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

Social Commerce 283

Social Commerce Fulfillment Drop-Shipping Payment Services 283

Retail Minded

FEBRUARY 20, 2024

While store cards can offer awesome perks like discounts, cashback, rewards points, and free shipping, it’s prudent to shop around to find the best fit for your needs. In this guide, we’ll explain why store credit credits are a great option for consumers. Say goodbye to shipping fees! Pretty great if you ask me!

Consumer 52

Consumer Finance Payment Services Shipping 52

Wiser

DECEMBER 20, 2023

Data can help identify the promotional strategies that resonated with consumers, the products that flew off the virtual shelves, and the ones that didn’t. With this knowledge, brands and retailers can tailor their future strategies to align with consumer behavior and preferences.

Retail Trends 147

Retail Trends Promotions Supply Chain Management Consumer 147

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). McNamara spotlighted a surge in promotional activities in July 2022 that marked the official kickoff of the back-to-school season.

Merchant Services 242

Merchant Services Payment Services Promotions Location 242

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. Photo courtesy of TikTok)

Merchant Services 241

Merchant Services Payment Services Shopping Checkout 241

Wiser

JANUARY 19, 2018

Promotions in retail have gained a bad reputation lately, unless you’re looking at it from the consumer perspective, of course. In order to keep sales up, promotions are a necessary evil. You have deep knowledge of how your promotions did last year, but what about how your competitors performed?

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Promotions Planning Shipping Marketing 83

Retail TouchPoints

MARCH 24, 2023

. “The Lifetime Network Movies Wine Club is an exciting addition to the portfolio of Lifetime products and promises to elevate an already memorable viewing experience that our devoted audiences have grown to expect from Lifetime’s unique brand of storytelling,” said Sydney Snyder, VP of Consumer Enterprises at A+E Networks in a statement.

Shipping 246

Shipping Promotions Consumer ATS 246

Inside Retail

JUNE 1, 2023

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Pope believes younger consumers are more aware of the sustainability considerations of returns than older generations.

Returns 130

Returns Shipping Promotions Fulfillment 130

Retail TouchPoints

MARCH 17, 2022

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. Here’s what our analysis revealed. Gen X Homeowners Making Improvements.

Home Furnishings 275

Home Furnishings Shipping Outdoor Consumer 275

Retail TouchPoints

NOVEMBER 10, 2022

There are a lot of theories about how inflation, supply chain constraints and other dynamics will impact consumer behaviors. But clearly deal hunting is top-of-mind for older consumers: while 55% of Gen Z consumers said they plan to spend more on holiday shopping and celebrations, a mere 39% of millennial shoppers intend to do the same.

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Advertising Shipping Consumer Shopping 244