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The four trends defining online retail in 2024

Inside Retail

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024.

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Canada’s New Supply Chain Bill Creates Obligations for Retailers

Retail TouchPoints

After complaints that Canada had for too long turned a blind eye to the problem of forced labor in supply chains, Bill S-211 represents significant progress, aligning Canada with a growing global trend of legislation aimed at eradicating modern slavery and promoting social sustainability. The law, which goes into effect Jan.

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Holiday Retail Trends 2023: Essential Insights for Online Brands & Retailers

Wiser

Data can help identify the promotional strategies that resonated with consumers, the products that flew off the virtual shelves, and the ones that didn’t. With this knowledge, brands and retailers can tailor their future strategies to align with consumer behavior and preferences.

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Survival guide: The keys to resilience and success in tough times

Inside Retail

There are several economic factors playing havoc with consumers and business operations that are likely to persist into 2024. Consumer sentiment remains low as households stagger under higher costs of living and interest rates. Unstable political environments in Europe and the Middle East can disrupt supply chains.

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Exclusive Q&A: ‘We’re Asking a Lot More From Our Supply Chains’

Retail TouchPoints

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? With supply chain challenges come the higher costs feeding inflation, which is itself a double-edged sword. Goldsby: We’ve reached something of a tipping point. The dam has broken.

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Mitigate Supply Chain Challenges with Data and Proactive Customer Communication

Retail TouchPoints

Retailers won’t be able to keep these challenges from consumers, raising the possibility that people will either engage in panic buying or be discouraged from shopping altogether — neither of which would be good for the retail industry or the economy. Address Supply Chain Challenges with Better Demand Data.

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How to Win in the Real-Time Holiday Retail Era

Retail TouchPoints

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. In tandem, consumer expectations have grown. Optimized supply chain management to avoid stockouts and overstocking.