Retail TouchPoints

DECEMBER 20, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey revealed that merchants’ top store operations challenges for 2023 were tied to employee hiring and retention ( 70% ), responding to high employee turnover ( 67% ) and employee training and engagement ( 56% ).

Advertising 252

Advertising Store Operations Merchant Services Wholesale 252

Retail TouchPoints

APRIL 11, 2024

It’s truly a space where we offer consumers something exciting — they never quite know what to expect. It’s challenging what consumers think a mall is and challenging what they expect from retail.” When the calendar is empty, consumers can flock to this space to eat, relax and recharge amid their busy shopping expeditions.

Merchant Services 266

Merchant Services Clienteling Consumer Shopping 266

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Baird: A lot of store renovation efforts are being driven by the expanded role of the store.

Loss Prevention 294

Loss Prevention Visual Merchandising Sporting Goods Store Operations 294

Retail TouchPoints

JANUARY 12, 2021

They provide the venue that connects merchants with customers and offer services and experiences that a single retailer cannot. While retailers can target and engage with customers online, it’s been a long-time struggle for merchants to convert foot traffic into intelligent data. Post-COVID: Shopping = Buying + Experience.

Shopping 272

Shopping Merchant Services Advertising Customer Experience 272

Retail TouchPoints

JUNE 10, 2022

As a result, retailers are experiencing a daunting dilemma: to choose between absorbing cost increases or to pass those costs on to consumers — neither of which is ideal. Next, retailers need to standardize the intake process. This intake process helps retailers primarily in two ways: 1.

Merchant Services 227

Merchant Services Promotions Wholesale Finance 227

Retail TouchPoints

FEBRUARY 15, 2023

Google Cloud and Accenture are expanding their strategic partnership with a series of new initiatives to help retailers modernize their businesses and transform store operations. Use cases for the initiative could include everything from product discovery to brand loyalty to regulatory compliance.

Merchant Services 284

Merchant Services Markdowns Store Operations Planning 284

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? Want the latest thinking on how brick-and-mortar stores can be reconfigured for a post-pandemic environment? What consumers really want from brands and retailers. Practical ways to harness the enthusiasm of values-driven consumers. 17 from 1:20 to 2:10 p.m.

Merchant Services 317

Merchant Services Payment Services Consumer Beauty and Health 317

Retail TouchPoints

JANUARY 3, 2024

Online retailers that currently use the Pitney Bowes return service and its platform partners will gain immediate access to the new network, with no additional integration required. “By

Returns 147

Returns Drop-Shipping Merchant Services Fulfillment 147

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again. Returns is just one example.” .

Returns 333

Returns Merchant Services Department Stores Shipping 333

Retail TouchPoints

MARCH 2, 2021

Consumers returned $428 billion in merchandise last year, nearly 11% of all U.S. rose to the challenge, instituting a broad spectrum of solutions such as instant credit for online returns, contactless return drop-off points, extended return periods and in some cases just letting consumers keep the products. The big driver?

Returns 305

Returns Merchant Services Drop-Shipping Consumer 305

Inside Retail

DECEMBER 11, 2023

Like many retailers, both in the US and internationally, Macy’s has been impacted by the decline in consumer interest in shopping in traditional department stores amidst the rise of online shopping. A strategic investor would have expertise in store operations, merchandising, labour, marketing, and more.

Department Stores 244

Department Stores Merchant Services Management Store Operations 244

Retail TouchPoints

DECEMBER 14, 2020

However, retailers have risen to the occasion and adjusted their operations accordingly — and now they need to look to the future and plan for a post-pandemic future, according to the Enabling a Resilient & Connected Supply Chain in a Post-Pandemic World webinar from the IoT Consort i um and GS1 US. “I

Shopping 305

Shopping Merchant Services Fulfillment Returns 305

Retail TouchPoints

FEBRUARY 2, 2021

Global Shopping Festival by stimulating consumption, satisfying consumer demands and supporting the business recovery of merchants in response to the impact of the pandemic. The results were pretty staggering: More than 250,000 brands and 5 million merchants participated, generating RMB 498.2 We achieved another successful 11.11

Merchant Services 205

Merchant Services Marketing Planning Shipping 205

Retail TouchPoints

OCTOBER 15, 2020

The closure of bars and restaurants at the start of the COVID-19 pandemic meant demand at alcoholic beverage merchants, which were designated as essential retailers, spiked just as hard as it did for grocery retailers. RTP: With COVID, what were the initial changes to your operations? This demand shifted online.

Management 150

Management Merchant Services Fulfillment Store Operations 150

Mass Relators

MARCH 31, 2024

In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. . — Dollar General has promoted 18 executives to new roles at the company. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Retail TouchPoints

JANUARY 5, 2021

It changed consumer behavior and resulted in new buying habits.” Contactless Services Can Soothe the Bite of Remote Returns. It will be further complicated by the lack of traditional store operations, which is going to put on further pressure. So what do you do? You buy a really nice TV on which to watch it.”.

Drop-Shipping 281

Drop-Shipping Merchant Services Returns Shipping 281

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

JULY 17, 2020

In recent years, bricks have morphed into clicks and taps as consumers have embraced the convenience of online shopping. Buying straight from smart speakers and digital assistants like Siri and Alexa has gone mainstream, smartphones scan barcodes and compare prices, and AR allows consumers to try on clothing and makeup virtually.

Merchant Services 205

Merchant Services Payment Services Shipping Shopping 205

Retail TouchPoints

OCTOBER 20, 2020

And to answer that question, we’ve developed a term called C-Commerce (consumer commerce).”. Question 2: How can retailers adapt to constraints on top-of-the-funnel consumer discovery? Question 4: How can retailers best adapt to new consumer shopping behaviors? You should 100% be doing that right now.”. We are creatures.

Merchant Services 150

Merchant Services Shopping Consumer Business Communication 150

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. Richard Maicki. Keith Jelinek.

Drop-Shipping 184

Drop-Shipping Merchant Services Fulfillment Shipping 184

Retail TouchPoints

SEPTEMBER 22, 2022

Consumers’ appetite for immersive experiences has only grown larger in the wake of the pandemic, which means brands and retailers are rethinking the role of physical spaces —in particular the unique value that brick-and-mortar stores add to consumers’ lives.

Merchant Services 147

Merchant Services Customer Experience Shopping Visual Merchandising 147

Retail TouchPoints

DECEMBER 13, 2021

Carrie Tharp, VP, Retail & Consumer, Google Cloud. These retailers are using the Cloud to unlock digital potential across their business — both online and in stores — and Carrie Tharp, Google Cloud’s VP of Retail and Consumer, is helping them do it. How do I get them to my brand so I own that experience?

Merchant Services 182

Merchant Services Shopping Consumer Checkout 182

I Vend

JULY 10, 2023

We know that this is the way that today’s shoppers want to purchase – over 50% of shoppers engage with three or more channels for a single purchase, and omnichannel consumers shop 1.7 million stores globally,+ and Magento is the choice of 270,000 merchants, is downloaded 5000 times a day. times more frequently and spend more.

Payment Services 98

Payment Services Merchant Services Point of Sale Customer Experience 98

I Vend

JULY 10, 2023

We know that this is the way that today’s shoppers want to purchase – over 50% of shoppers engage with three or more channels for a single purchase, and omnichannel consumers shop 1.7 million stores globally,+ and Magento is the choice of 270,000 merchants, is downloaded 5000 times a day. times more frequently and spend more.

Payment Services 94

Payment Services Merchant Services Point of Sale Customer Experience 94

Mass Relators

SEPTEMBER 12, 2022

Consumers flocked online for essential purchases, adding $102.08 Overall in 2021, consumers spent $870.78 merchants, up 14.2% They almost exclusively use their existing stores as fulfillment outlets to enhance convenience and get the product to the consumer as economically as possible. billion online with U.S.

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52

Retail TouchPoints

JULY 17, 2020

Mass merchants in particular have benefited from this change: private label sales in the segment have increased by 41% over the past five years , approximately 4X higher than overall private label growth. Additionally, the percentage of consumers willing to pay the same or more for private labels over name-brand products rose from 34%.

Retail Trends 132

Retail Trends Apparel Fulfillment Merchant Services 132

Retail Next

OCTOBER 29, 2019

Retail stores are interesting and fun to run on most days, mostly because of the array of characters you get to encounter. However, every experienced merchant knows there’s no magic bullet that’ll convert each shopper into buying. A retail customer buys a product or service, pays for it, and avails it to the market.

Merchant Services 59

Merchant Services Payment Services Promotions Returns 59

Mass Relators

JANUARY 21, 2023

The seven executives — Rick Brindle, Elizabeth Chace-Marino, Ron Edenfield, Bob Obray, Art Potash, Gordon Reid, and Joe Sheridan — have exemplified food industry excellence through first-rate company leadership, community impact and customer service, according to FMI. Like food retail pioneer Robert B.

Beauty and Health 52

Beauty and Health Grocer Merchant Services Consumer 52

Mass Relators

JANUARY 20, 2023

At Eckerd, Vasos rose quickly through store operations ranks from assistant store manager to store manager, district manager and regional manager before joining Phar-Mor Food and Drug Inc., where he led the operations teams and later served as a merchant. In 2001, Vasos joined Longs Drug Stores Corp.

Beauty and Health 52

Beauty and Health Store Layout Merchant Services Advertising 52

Retail Geek

JANUARY 6, 2023

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. For retail versus direct to Consumer and so when I got there or there was a there was a. [7:43]

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail Geek

JULY 30, 2021

Um so we’ll see if how that all plays out but I would say if I had one knock on the store. 6:00] Um Extended the the new visual merchandising approach to to the Staffing and store operations yet so maybe a work in progress. It just it doesn’t seem like they’ve. [6:00] Scot: [17:23] Whoa really.

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105