Retail TouchPoints

MAY 18, 2022

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Customers visiting the pilot stores can enroll with their facial and payment information through the Payface app.

Merchant Services 278

Merchant Services Checkout ATS Supermarket 278

Retail TouchPoints

MAY 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement.

Advertising 278

Advertising Merchant Services Payment Services Planning 278

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. True, some stores offered lay-by plans that would let you pay for goods in instalments. BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. per cent more than those who didnt.

Merchant Services 264

Merchant Services Payment Services Consumer Checkout 264

Retail TouchPoints

JULY 23, 2024

But times have changed — both customers and merchants can now choose from a range of same-day delivery offerings in addition to traditional mail carriers. Retail TouchPoints: What are the biggest changes you’ve noted in how goods arrive at consumers’ doorsteps over the last decade, and what do these shifts mean for retailers and FedEx?

Merchant Services 289

Merchant Services Returns Shipping Fulfillment 289

Retail TouchPoints

APRIL 1, 2021

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . consumers have now used a buy now pay later (BNPL) service. .

Merchant Services 278

Merchant Services Payment Services Telecommunications Checkout 278

Retail TouchPoints

AUGUST 2, 2021

Square plans to purchase buy now, pay later (BNPL) provider Afterpay in an all-stock deal valued at approximately $29 billion. The Melbourne, Australia-based company currently serves more than 16 million consumers and nearly 100,000 merchants worldwide.

Merchant Services 317

Merchant Services Payment Services Checkout Finance 317

Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015. billion, according to IBISWorld.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

JANUARY 24, 2023

The digital wallet will be managed by Early Warning Services (EWS) , the company that operates Zelle, but will operate separately from Zelle. The other four owners in the EWS/Zelle venture include Capital One Financial , PNC Financial Services Group , U.S. Bancorp and Truist Financial.

Merchant Services 305

Merchant Services Payment Services Accounting Checkout 305

Retail TouchPoints

NOVEMBER 18, 2020

Shopify has partnered with Alipay for a program that will let Shopify retailers seamlessly accept payments through Alipay from more than 1 billion active users in China — with plans to add hundreds of million more users across Asia. The Alipay payment gateway for China is already available to Shopify merchants in the U.S.,

Merchant Services 200

Merchant Services Payment Services Consumer Planning 200

Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results. The tools will be available first to U.S.

Merchant Services 263

Merchant Services Advertising Shipping Shopping 263

Retail TouchPoints

JULY 28, 2023

Merchants on the WooCommerce platform will be among the first to integrate directly with TikTok ’s new Shop feature, which allows brands to sell directly on the social media platform. Now, through the beta program, WooCommerce merchants can bring their entire inventory to TikTok Shop. as well as in the UK and Southeast Asia.

Merchant Services 246

Merchant Services Shopping Advertising Planning 246

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Our pilot with the innovative return platform reinforced the value simplified, in-person returns offer consumers and retailers alike,” said Kecia Steelman, COO of Ulta Beauty in a statement.

Merchant Services 245

Merchant Services Returns Drop-Shipping Checkout 245

Retail TouchPoints

JULY 11, 2022

J.Crew and its sister company Madewell have both implemented a new integrated inventory planning solution that allows the retailers to increase efficiency when creating new products and tap into comprehensive data insights to inform assortment and merchandising decisions.

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Planning Merchant Services Management Consumer 277

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It’s clear that there is a consumer-driven need for more flexible finance and smarter buying power. .

Finance 260

Finance Merchant Services Payment Services Consumer 260

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

Consumer 313

Consumer Merchant Services Grocer Apparel 313

Inside Retail

MAY 18, 2025

The consumers in Australia are very savvy, Jenny Cheah, Sephoras MD of South East Asia, Oceania and India, told Inside Retail. Fast forward to today, it has 33 stores total in Australia which all adhere to a standard square footage between 300 sqm to 350 sqm with no plans to shake up the format anytime soon.

Merchant Services 147

Merchant Services Consumer Accounting Planning 147

Retail TouchPoints

FEBRUARY 7, 2025

Combined Solutions Facilitate Rapid Store Openings Ring Concierge, whose website is built on Shopify, leveraged the service to open three new stores in a matter of months with the help of the Leap solution, which offers location sourcing, store design, staffing, technology and analytics support.

Merchant Services 200

Merchant Services Jewelry Location Apparel 200

Retail TouchPoints

DECEMBER 3, 2021

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to advance. But these legacy processes don’t work as well as they once did, and COVID made that fact hard to ignore. “A

Consumer 264

Consumer Merchant Services Planning Marketing 264

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. The Square Go app, available for free for both consumers and businesses, is currently available in the U.S. for iOS devices.

Merchant Services 245

Merchant Services Payment Services Customer Experience Consumer 245

Retail TouchPoints

MARCH 29, 2023

Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., For its part, Apple says it plans to report Apple Pay Later loans to the U.S. and will roll out to all users in the coming months.

Merchant Services 311

Merchant Services Payment Services Checkout Finance 311

Retail TouchPoints

AUGUST 16, 2022

Laws and regulations that protect consumer data — such as the EU’s General Data Protection Regulation (GDPR), the removal of third-party cookie support and Apple’s increased privacy protections — are pushing ecommerce operators to find creative new ways to provide successful personalization. Personalization with Privacy. The Solution.

Consumer 264

Consumer Merchant Services Payment Services Location 264

Retail TouchPoints

MAY 27, 2025

And while Walmart still holds the crown as the worlds largest retailer in terms of revenue, over the last three decades Amazon has given Walmart a real run for its money, and as a result, prompted a notable series of innovations at the older company ( Walmart Marketplace , Walmart Connect , Walmart Fulfillment Services , to name just a few).

Fulfillment 191

Fulfillment Merchant Services Advertising Shipping 191

365 Retail

APRIL 1, 2025

Ahead of showcasing the company’s allin-one payment solution at this year’s Retail Technology Show, Payment Expert Madara Antanavia from Exactly.com explains how e-commerce businesses can improve conversions and reduce acquisition costs while scaling in the UK and beyond.

Merchant Services 52

Merchant Services Payment Services Checkout Accounting 52

Retail TouchPoints

JANUARY 16, 2022

Retailers and CPG brands can use that strong desire to support like-minded businesses by developing CSR plans that resonate with their target audience, whether that’s a customer segment or a pool of key job candidates. Attributing CSR progress also relies heavily on data.

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Planning Merchant Services Beauty and Health Consumer 297

Retail TouchPoints

MAY 21, 2025

Here are the latest ways Google plans to take that data and create more inspiring, seamless shopping journeys for its users. Rincon also confirmed that, at the moment, transactions will be conducted in guest mode , but the company is exploring ways for its agent to log in to merchants loyalty programs on behalf of users when making purchases.

Checkout 173

Checkout Merchant Services Apparel Shopping 173

Retail TouchPoints

MARCH 17, 2025

However, the buy now, pay later (BNPL) company still has not revealed how many shares it plans to sell, their price range or when the IPO will take place. since 2015 , handled $105 billion in gross merchandise value (GMV) and has 93 million active customers and 675,000 merchants using its services. Walmart stores. million U.S.

Merchant Services 162

Merchant Services Net Profit Payment Services Checkout 162

Retail TouchPoints

FEBRUARY 9, 2024

The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up buzz and consumer excitement before the New Year’s Eve ball drops. With our process, we try to understand what is influencing clients today, so we can think about the big themes that may carry forward into 2024.

Merchant Services 277

Merchant Services Fashion Consumer Visual Merchandising 277

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Inside Retail

JULY 13, 2021

PayPal Holdings Inc’s new “buy now, pay later” offering in Australia will not charge late payment fees, the U.S. payments giant said on Wednesday, as it attempts to edge past main industry rival Afterpay in the country. It, however, lets the merchants set their own minimum spend value.

Merchant Services 246

Merchant Services Payment Services Finance Consumer 246

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. More and more, that means rethinking product development and expanding their sizing and assortment planning to represent a wider range of sizes and body shapes.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Retail TouchPoints

MAY 21, 2021

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. consumer now pays for four different video streaming subscriptions. There are subscription shopping services now available too. Consumers grow to rely on their subscription service providers.

Merchant Services 279

Merchant Services Drop-Shipping Shipping Consumer 279

Inside Retail

JANUARY 30, 2023

Every consumer wants to shop on their terms. For retailers, meeting demand for an ever-expanding range of payments and digital services no longer has to be costly or complex. To keep pace, online retailers continue to add new services to their e-commerce offerings.

Merchant Services 147

Merchant Services Payment Services Management Marketing 147

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. Digital Service (USDS).

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

SEPTEMBER 12, 2024

Still-potent economic uncertainty is encouraging consumers to be savvier as they browse and buy. But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. trillion — a soft 3% growth rate over the same period in 2023.

Merchant Services 306

Merchant Services Returns Consumer Planning 306

Retail TouchPoints

AUGUST 18, 2022

But now, as BNPL offerings — and consumers’ understanding of them — mature, the explosive growth of the last two years is slowing. With inflation and interest rates on the rise, a more nuanced approach to BNPL is emerging, and experts say that’s a good thing for both consumers and retailers. In fact, 50% of U.S

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

APRIL 24, 2025

Grubhub was inspired by the meteoric rise of retail media , which also has propelled the debut of media networks from other delivery and transportation services such as Uber and Lyft as well as companies more ancillary to the retail landscape, such as BNPL solution Klarna , payments provider PayPal and United Airlines.

Merchant Services 147

Merchant Services Advertising ATS Payment Services 147

Retail TouchPoints

JULY 19, 2024

Reshop, which takes on the risk of fraud or non-return losses, is seeking to drastically shorten the days or even weeks usually required for consumers to get a refund. Additionally, Reshop has partnered with the Narvar post-purchase platform and can be integrated into existing return operations platforms of the 1,400 Narvar merchants. “We

Returns 263

Returns Merchant Services Payment Services Fashion 263