Retail TouchPoints

APRIL 25, 2024

It’s been a veritable tsunami of bad press for self-checkout, and honestly, it’s not all that surprising — after all, consumers have long complained about the finicky machines, which often don’t work and, even when they do, make many customers feel like they’re doing the retailer’s job for them.

Checkout 197

Checkout Payment Services Consumer Kiosk 197

Inside Retail

OCTOBER 26, 2023

“It is undeniable,” stresses Andrea Quinn, Apac senior director of sales at Lightspeed (pictured above). Lightspeed is a single platform for point-of-sale, payment processing, inventory management and reporting which also includes tools for e-commerce and marketing. And this appeal will last.

Shopping 246

Shopping Payment Services Dead-Stock Kiosk 246

Retail TouchPoints

JULY 12, 2023

Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. Self-checkout kiosks are ubiquitous today, but they add to the security challenges retailers face.

Payment Services 231

Payment Services Inventory Management Checkout Loss Prevention 231

Retail TouchPoints

FEBRUARY 6, 2023

How will consumers and markets respond? It turns out that enabling consumers to seamlessly move back and forth between physical and digital channels is pretty hard to pull off. Stores as multi-purpose hubs — Transitioning from legacy to next-generation point-of-sale systems was a tech priority for 79% of the retail executives surveyed.

Planning 270

Planning Payment Services Checkout Fulfillment 270

Retail TouchPoints

OCTOBER 9, 2023

It has gone through a rapid period of change from the primary way we shopped, to its death being prematurely called ‘ the showroom problem ,’ to continuing to be a critical piece of consumer brand strategy. Retail associates are looking to find that lost sale, that ‘retail shopping cart abandonment,’ and triage at the register.

Fulfillment 301

Fulfillment Shipping Suggestive Selling Management 301

Retail TouchPoints

FEBRUARY 17, 2021

in March 2020, consumer buying behavior began shifting. In addition, as the popularity of online ordering and delivery continues to skyrocket, marketers need to rethink how they communicate with and market to consumers. In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy.

Target Market 239

Target Market Marketing Kiosk Promotions 239

Retail TouchPoints

DECEMBER 13, 2022

After two years of pandemic-driven online shopping, many consumers are stepping back out into the world and into physical stores. Now, instead of one or the other, consumers are using both offline and online channels seamlessly within the same buying journey.

Telecommunications 273

Telecommunications Advertising Location Kiosk 273

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do All transaction elements and devices need to know about that product and about the consumer.”

Consumer 267

Consumer Clienteling Kiosk Marketing 267

Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. For example, since McDonald’s introduced kiosk ordering systems, sales have increased, in part due to reduced customer pressure at point of sale (POS). Everyone has something to say about Amazon.

Supermarket 246

Supermarket Checkout Kiosk Grocer 246

Retail Assist

MARCH 18, 2024

Sustainable Retailing Sustainability isn't just a buzzword—it's a fundamental shift in retailing, driven by conscious consumers. Embracing sustainable processes supports retailers in committing to both social and environmental responsibilities, whilst appealing to socially-conscious consumers.

Payment Services 52

Payment Services Checkout Kiosk Point of Sale 52

Retail TouchPoints

JUNE 24, 2020

As our economies re-open post-pandemic, consumers are experiencing more queues and limits than ever before related to store and service interactions. If you have just made a customer queue for 45 or 60 minutes to ‘consume’ your product, perhaps they deserve a discount voucher or a priority pass for their next visit. Keep Them Informed.

Kiosk 297

Kiosk Payment Services Management Customer Experience 297

Retail Focus

DECEMBER 8, 2021

Toni Viñals, CEO at nsign.tv, says: “The retail sector is facing a stage of reinvestment in its business models in physical establishments with the desire to achieve a return to normality by offering consumers better shopping experiences that are both safer and more interactive so that the customer’s journey is as attractive as possible.”.

Kiosk 209

Kiosk Fast Fashion Promotions Returns 209

Retail TouchPoints

NOVEMBER 3, 2021

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. More Dark Kitchens Over the next five years, QSR chain Wendy’s is planning to add 700 kitchens in converted shipping containers to support delivery.

Payment Services 353

Payment Services Checkout Fulfillment Kiosk 353

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Payment Services 247

Payment Services Checkout Kiosk Consumer 247

Star Miconics

MARCH 11, 2022

Consumers now expect payment solutions that both anticipate and address their needs no matter where, when, or how they choose to shop. Your payment solution must provide consumers with as many options as possible to make purchases on their terms, whether that’s via mobile wallets, a mobile app, a QR code, traditional credit cards, or more.

Payment Services 88

Payment Services Merchant Services Kiosk Checkout 88

Inside Retail

JULY 17, 2022

The concept of Data Lab came about as the brand saw the need for the extension of all our efforts in research and development of innovative solution capabilities to enhance retail processes that benefit the consumer experience across Decathlon stores globally. IR: Can you tell us what is involved in the partnership with Conexus Studio?

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

Star Miconics

NOVEMBER 18, 2022

Between the labor shortage, supply-chain issues, and the stock market crash, it’s a wonder how retailers can keep up with consumers at all. Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). Self-Service Kiosks. And shoppers love them, too.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

Retail TouchPoints

FEBRUARY 22, 2021

For example, think about how consumers have access to a wealth of information at their fingertips online. There are also benefits to using kiosks, self-checkout devices and other point of sale technology systems for in-store convenience too, bringing some of the technological advancements of ecommerce into the store itself.

Kiosk 249

Kiosk Customer Experience Point of Sale Checkout 249

Star Miconics

SEPTEMBER 12, 2022

We’ve launched many modern point-of-sale (POS) and self-service solutions since the last VARTECH conference, and it’s not stopping now! A kiosk printing solution that uses repositionable linerless label paper, the SK1-311 SK. A wide variety of popular accessories, consumables, and portable thermal printers.

ATS 98

ATS Kiosk Accessories Point of Sale 98

Retail TouchPoints

MAY 31, 2021

One of the greatest challenges for retailers will be operating under new health and safety measures as consumers resume in-store shopping. We can expect face masks to be a part of the consumer experience for the foreseeable future. Even as restrictions begin to ease, few are back up to full capacity. So what does the future hold?

Store Layout 150

Store Layout Kiosk Point of Sale Advertising 150

Retail TouchPoints

JANUARY 26, 2022

Malls can also deploy digital kiosks for customer service, so people don’t have to wait to talk to a customer service rep. While we haven’t yet seen live mapping and these types of high traffic updates implemented, it would be a big plus that could be accomplished with heat mapping and by analyzing shopper movements.

Outdoor 316

Outdoor Shopping Kiosk Customer Experience 316

Star Miconics

JANUARY 10, 2023

A kiosk printing solution that uses repositionable linerless label paper, the SK1-311 SK. A wide variety of popular accessories , consumables, and portable thermal printers. Star will feature its extensive line of innovations at NRF 2023: Retail’s Big Show, including the highly anticipated mC-Label3 and mPOP® solutions.

ATS 52

ATS Point of Sale Kiosk Accessories 52

Star Miconics

MARCH 8, 2024

Consumers are sold on the convenience of food delivery. Restaurants must fulfill orders placed online through their websites or apps and third-party delivery services in addition to orders at the table, counter, drive-thru, or self-service kiosks. Statista reports that online food delivery orders worldwide are projected to reach $1.22

Fulfillment 52

Fulfillment Kiosk Grocer Point of Sale 52

Wiser

DECEMBER 10, 2019

The in-store shopping experience has a number of benefits for consumers. As a retailer, it’s no good if it’s just too dang hard for consumers to make a purchase. What good is making that final step before a sale a painful one? A painfully slow or confusing process can keep people away once they leave.

Checkout 142

Checkout Point of Sale Suggestive Selling Kiosk 142

Independent Retailer

AUGUST 9, 2022

From kiosks in malls and buildings, to branded tents at festivals, to mobile retail trucks in sports arena parking lots, pop-up retail ventures have one common goal: to put themselves in front of shoppers, in the right place, at the right time. In addition, your sales team needs wireless devices.

Drop-Shipping 53

Drop-Shipping Payment Services Kiosk Shipping 53

Wiser

NOVEMBER 3, 2020

What is Point-of-Purchase Marketing and Why is it Important? Point-of-purchase marketing, sometimes referred to as point-of-sale marketing, is the practice of placing marketing material next to the products it is advertising. Point-of-Purchase vs. Point-of-Sale. Use Mobile Technology.

Marketing 78

Marketing Kiosk Point of Sale Advertising 78

Star Miconics

JUNE 30, 2023

1977: The University of Illinois introduced the “Plato Hotline,” the first interactive kiosk that provided campus information, opening doors to self-service and information dissemination. These innovations are quickly becoming integral to the ultimate omnichannel experience for consumers.

Payment Services 52

Payment Services ATS Inventory Management Kiosk 52

365 Retail

DECEMBER 8, 2021

Toni Viñals, CEO at nsign.tv, says: “The retail sector is facing a stage of reinvestment in its business models in physical establishments with the desire to achieve a return to normality by offering consumers better shopping experiences that are both safer and more interactive so that the customer’s journey is as attractive as possible.”.

Kiosk 94

Kiosk Fast Fashion Promotions Returns 94

CJ Retail Solutions

DECEMBER 11, 2023

Implementing eye-catching displays and focal points 5.3 Integrating point-of-sale and inventory management systems Customer Comfort and Convenience 7.1 Incorporate touchscreens or interactive kiosks that allow customers to explore products, access additional information, or even place orders. CONTENTS Introduction 1.1

Inventory Management 52

Inventory Management Point of Sale Store Layout Customer Experience 52

Star Miconics

AUGUST 31, 2022

Somerset, NJ – August 31, 2022 – Star Micronics , a leading manufacturer of mobile, point-of-sale (POS), and customer engagement technologies, is excited to show off its latest technology at BlueStar’s VARTECH 2022 show, held in Orlando, Florida, September 12-13, at the Rosen Shingle Creek. Love industry news?

ATS 52

ATS Point of Sale Kiosk Accessories 52

Star Miconics

MARCH 29, 2024

Discover Star 1D/2D Scanners Beyond Point of Sale: The Expanding Role of Barcode Scanners Today’s barcode scanners have transcended their original use as mere checkout tools. Furthermore, they have become indispensable in inventory management, helping to identify sales trends and tracking items throughout the supply chain.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

Storis

NOVEMBER 28, 2018

Retailers must rethink the role of their stores and motivate consumers to visit through intriguing experiences. Retailers must continue to invest in engaging in-store technologies that will meet shifting consumer expectations. Sales associates can add or update the consumer’s information into their database via a Mobile POS.

Kiosk 52

Kiosk Customer Experience Consumer Point of Sale 52

Retail TouchPoints

SEPTEMBER 8, 2020

Software deployed on mobile or touchscreen devices is being adopted by retailers for everything from point-of-sale and clienteling solutions to endless aisle kiosks. One end of the spectrum would be using off-the-shelf consumer devices with mobile device management software.

Clienteling 150

Clienteling Kiosk Management Accounting 150

365 Retail

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. For example, since McDonald’s introduced kiosk ordering systems, sales have increased, in part due to reduced customer pressure at point of sale (POS). Everyone has something to say about Amazon.

Supermarket 57

Supermarket Checkout Kiosk Grocer 57

Storis

FEBRUARY 18, 2019

Consumers are constantly shopping, researching, and purchasing via their mobile devices, online, or in-stores. The ability to create a shopping cart that is easily accessible wherever and whenever consumers choose helps to provide consistency. What is Unified Commerce ?

Home Furnishings 52

Home Furnishings Kiosk Customer Experience Point of Sale 52

Star Miconics

JANUARY 18, 2023

Star Micronics presented its latest point-of-sale (POS) hardware solutions and technology at the National Retail Federation’s (NRF) 2023 conference, held in New York City from January 15th to January 17th at the Javits Convention Center. A kiosk printing solution that uses repositionable linerless label paper, the SK1-311 SK.

ATS 52

ATS Accessories Kiosk Customer Experience 52

Retail Geek

JULY 30, 2021

Scot: [6:10] Well how did they decide from the shopping carts Niles big decluttered it you mentioned they have less cues but did they go to kind of more of like a kiosk kind of a much more clear, kind of Department kind of orientation or how. It just it doesn’t seem like they’ve. [6:00]

Visual Merchandising 106

Visual Merchandising Payment Services Advertising Merchant Services 106