‘Tech Tipping’ is Angering Consumers. Here’s How to do it Right.
Retail TouchPoints
AUGUST 11, 2023
New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. For instance, most consumers are willing to tip at restaurants for table service and food delivery.
Let's personalize your content