article thumbnail

Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

article thumbnail

How Shein is winning the fast-fashion war by putting consumers in charge

Inside Retail

Shein’s low prices — US$5 t-shirts and US$10 sweaters — also draw shoppers who might have otherwise shopped at clothing discount stores. One 2022 study found Shein typically receives orders within five to seven days and can then send the products directly to consumers via air freight.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Brands can Deliver More Value to Shoppers in 2023

Retail TouchPoints

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. Today’s Consumer Mindset.

article thumbnail

Retail Trends to Pay Attention to in Charts

Indigo 9 Digital

13-14 meeting that the Fed is not done raising rates — and with consumers shifting their spending from goods to services, which largely aren’t captured in the retail-sales report – the weakness could persist in the new year,” said Anna Wong and Eliza Winger, economists at Bloomberg. Consumer financial challenges. Consumer priorities.

article thumbnail

Satisfying Summer Shoppers with Discount Fashions

Independent Retailer

As excited as consumers were to get outside and enjoy in-store shopping, these new complications are not mixing well with summer plans. Consumers Are Showing No Signs of Slowing Down. The shift to pre-pandemic habits as well as inflation may be driving consumers’ inclination to overspend. The other component is oil.

Fashion 75
article thumbnail

Customer satisfaction is basically unchanged

Mass Relators

This study includes six retail industries — online retail, department and discount stores, specialty retail stores, drug stores, supermarkets and gas stations — as well as consumer shipping and the U.S. Walmart was in last place in the drug store ranking, sinking 3% to 71. Postal Service.

Grocer 52
article thumbnail

Customer satisfaction with retailers is mostly steady

Mass Relators

This study includes six retail industries – online retail, department and discount stores, specialty retail stores, drugstores, supermarkets, and gas stations – as well as consumer shipping and the U.S. This patience bodes well for retailers.”. Postal Service. to 68) saw their satisfaction scores slide in 2021.