Consumer Customer Experience Specialty Store 
Inside Retail
JANUARY 16, 2025
Specialty store metrics at the companys malls reflected rising prices and higher average transaction values in Japan, with sales growth at the Japan malls of 6.2 per cent and customer traffic growth of 3.2 Customer traffic has risen by 9.0 per cent and customer traffic up 2.2 per cent.
Inside Retail
NOVEMBER 11, 2024
With a strong resurgence in bricks-and-mortar retail after the global pandemic, Inside Retail decided to compile a list of the malls, high streets and neighborhoods going above and beyond to optimise the customer experience (CX) with innovative features and services.
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Retail TouchPoints
MAY 23, 2023
Our founders are not consumers in context of the ‘consumerist culture,’” Gopinath explained. The company’s goal isn’t to get consumers to buy the same products over again, but to sell those products to more consumers while also providing shoppers with things that work in other parts of their lives.
Retail TouchPoints
JUNE 22, 2023
While Urban Outfitters ’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination for consumers’ “next generation of life,” when they’re starting careers and families, according to Chief Marketing Officer Elizabeth Preis. As a company, we place a huge premium on creativity.
Retail TouchPoints
MARCH 26, 2024
It was a strong sign that these groups, as well as individual consumers, are frustrated with “rainbow-washing,” the LGBTQ+ equivalent of “greenwashing” that sees companies pay lip service to the community but seemingly abandon it when that support becomes problematic.
Small Biz Trends
JULY 8, 2021
Specialty stores are often a part of small retail store businesses. Unlike department stores that sell a wide variety of items, specialty stores offer niche-specific products. According to a report , small specialty retail stores have a market size of $33.4bn in the US. between 2016-2021.
Retail TouchPoints
SEPTEMBER 15, 2020
Here are five ways retailers can modify their returns practices to make a positive impact on their bottom lines: Direct consumers to physical locations to decrease costs; Automate actions that benefit the retailer. Direct Consumers To Physical Locations. Web site content must help consumers make good choices.
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