Retail TouchPoints

APRIL 1, 2024

Even Amazon, the paragon of online shopping, only offers customer service in 16 languages. Attracting return customers hinges on being able to provide world-class customer support no matter the language they speak. A real-time translation technology will allow you to cater to a diverse, global clientele and drive sustained growth.

Customer Experience 274

Customer Experience Clienteling Customer Retention Accounting 274

Retail Focus

APRIL 21, 2023

Through The Handbag Clinic’s in-store restoration services, Fenwick customers can shop with increased confidence and feel empowered to invest in luxury handbags and shoes, knowing there is an after-care programme in place that far exceeds standard warranties. Prices are bespoke and start from £19.95

Clienteling 147

Clienteling Fashion Department Stores Accessories 147

Inside Retail

SEPTEMBER 26, 2022

This was complemented by the return of headliner events to Singapore, such as the Formula One Grand Prix, and a buzz of activities around the Marina Bay Waterfront Promenade. The Shoppes is able to capture the upswing in tourism recovery, while continuing to attract returning local visitors,” she added. Holding on to customers.

ATS 130

ATS Clienteling Shopping Boutique 130

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. RTP: What is the next big trend in developing an omnichannel shopping mall experience?

Consumer 281

Consumer Department Stores Shopping Clienteling 281

Inside Retail

JUNE 22, 2021

After a seven-year makeover, the historic store will reopen to the public on June 23 and rival the likes of Galeries Lafayette, housing a hotel, restaurants and shops. Its latest venture, with 20,000 square meters of shopping space, sits on the banks of the Seine, close to tourist magnets like Notre-Dame Cathedral and the Louvre museum.

Department Stores 230

Department Stores Clienteling Accessories Fashion 230

Retail Focus

JANUARY 6, 2022

Technology within the physical store will focus on digitising operations and enabling employees to deliver a more personalised shopping experience where product advice and brand advocacy come across with greater authenticity. Tempur-Pedic (New York City). Tempur-Pedic (New York City).

Fulfillment 246

Fulfillment Clienteling Location Consumer 246

Retail TouchPoints

NOVEMBER 3, 2020

Consumers have taken shopping into their own hands — literally — with the use of ecommerce on mobile up 80%. The main messages: Lean in to clienteling, partnerships and regional ambassadors. A few key questions started the lunchtime conversation: Q: What’s the new purpose of brick -and-mortar retail?

Clienteling 190

Clienteling Returns Consumer Location 190

Retail Focus

NOVEMBER 28, 2022

Many brands have taken one step further to focus on clienteling services to offer personalized experiences. To conclude, brands that aimed at investing more in the social variable have replicated the experience of shopping with friends through devices, like squad shopping and group buying. . Engaging the senses.

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Do they invest in automation technology to enhance data-sharing between sales channels?

Merchant Services 220

Merchant Services Clienteling Shipping Inventory Management 220

Retail Minded

MARCH 16, 2024

With real-time analytics, retailers can swiftly adapt to market changes — an essential tactic in today’s fast-paced shopping environment. Enhanced search capabilities mean better service, quicker problem-solving, and ultimately, a smoother operational flow that benefits both your team and your clientele. The result?

Checkout 98

Checkout Inventory Management Clienteling Point of Sale 98

Retail TouchPoints

FEBRUARY 18, 2021

Less than half ( 48% ) of consumers who have already received the vaccine say they feel more comfortable shopping in stores now. Further, 96% of consumers say they will continue to take personal safety precautions while shopping. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return.

Beauty and Health 268

Beauty and Health Consumer Shopping Clienteling 268

Inside Retail

NOVEMBER 25, 2021

I had also recently returned from many years working in the UK at luxury houses such as Armani and Prada. A buyer must curate a collection that he/she knows will sell well and resonate with the business’ clientele, so the best buyers have spent many years working in retail and understanding client profiles.

Fashion 130

Fashion Boutique Clienteling Planning 130

I Vend

MAY 25, 2021

Start with the customers you know Harness the information in your customer loyalty program and focus first on the customers who already have history of shopping with you. Remind shoppers what sets brick and mortar shopping apart. Or a ‘shop and dine’ experience with a local restaurant. Here’s their 12 top tips: 1.

Shopping 52

Shopping Point of Sale Checkout Clienteling 52

Retail TouchPoints

JULY 29, 2021

Bojanowski: We have this army of incredible beauty advisors in our stores who are just the best in the business in terms of product knowledge, and one idea that we had during the shutdown was, how can we leverage them to connect with clients who are only able to shop the website? I could see that sort of clienteling aspect come into it.

Social Commerce 277

Social Commerce Checkout Payment Services Clienteling 277

A1 Retail

APRIL 15, 2024

Flip (stand 6K38 ) – An employee experience platform, retailers including McDonald’s use Flip ’s white-label app to reach and rally their retail workforce, from head office to the shop floor, to improve operations and customer experience.

Loss Prevention 59

Loss Prevention Clienteling Customer Experience Outdoor 59

Retail TouchPoints

DECEMBER 2, 2022

For more than 85 years, Economy Candy has been a reliable purveyor of all things sweet, from classic favorites to hard-to-find exotic confections and even viral phenomenon like slime lickers, which are essentially “roll-on deodorant for your tongue,” according to Skye Cohen, who runs the shop alongside her husband Mitchell Cohen.

Social Commerce 256

Social Commerce Clienteling Location Shopping 256

Retail Focus

APRIL 7, 2021

As a one-stop-shop for sustainable luxury, the combined restoration repair and resale service will enable its Essex-based clientele to enjoy fashion more consciously by extending the life of their luxury handbags and shoes whilst boosting the region’s circular economy through its preowned resale service.

Fashion 130

Fashion Clienteling Department Stores Returns 130

Inside Retail

OCTOBER 24, 2021

Podcasts are an easy to access platform for our customers or listeners who already lead busy lives, and can be enjoyed while they commute, do their weekly shop, or while on their walk,” he said. Liquor brand Tia Maria recently announced its return to podcasting platforms following a successful run of its ‘One of a Kind’ podcast last year.

Clienteling 245

Clienteling Supermarket Marketing Advertising 245

Inside Retail

JUNE 28, 2022

The 684.6sqm retail space is located in Setia City Mall, one of the largest shopping complexes in Shah Alam. the new store concept, is being touted as a family-friendly shopping experience, featuring a new toy section, with licensed products from well-known brands and Miniso’s own mini family collection. Miniso 3.0, Miniso 3.0,

Inventory Turnover 130

Inventory Turnover Clienteling Social Commerce Consumer 130

Retail Minded

MARCH 10, 2022

For example, Target recently reported that as much as 75% of its online orders involved their stores in some capacity: be that buy online, pickup in store (BOPIS), curbside pickup, ship from store, local home delivery from store stock, or even buy online, return in store (BORIS).

Dead-Stock 98

Dead-Stock Fulfillment Payment Services Clienteling 98

Retail Minded

JULY 9, 2021

The social distancing restriction for example meant that more people are shopping online than in brick-and-mortar stores. You may also want to enter a partnership with those stores that have the same clientele as your business. Go Where Your Customers Are. This may mean selling your product and offering their gifts and the like.

Marketing 98

Marketing Clienteling Merchant Services Advertising 98

Retail TouchPoints

NOVEMBER 18, 2020

The coronavirus pandemic has pulled retailers in a number of different directions as they react to shifting shopping trends and new expectations generated by the explosion in ecommerce shoppers. While many shoppers are still reluctant to return to physical stores, they still see the value of (and often miss) the in-store experience.

Customer Experience 205

Customer Experience Kiosk Clienteling Fulfillment 205

365 Retail

JANUARY 6, 2022

Technology within the physical store will focus on digitising operations and enabling employees to deliver a more personalised shopping experience where product advice and brand advocacy come across with greater authenticity. Tempur-Pedic (New York City). Tempur-Pedic (New York City).

Fulfillment 90

Fulfillment Clienteling Location Consumer 90

VMS

JULY 27, 2021

Since my first visit to San Miguel, I return as often as I can and have seen many changes as big brands have invested here, including the hotels Rosewood and Live Aqua. Art galleries, champagne bars, a gourmet bakery, great restaurants and fine shopping are all together in one contemporary space.

Visual Merchandising 105

Visual Merchandising Clienteling Fashion Returns 105

365 Retail

NOVEMBER 28, 2022

Many brands have taken one step further to focus on clienteling services to offer personalized experiences. To conclude, brands that aimed at investing more in the social variable have replicated the experience of shopping with friends through devices, like squad shopping and group buying. . Engaging the senses.

Customer Experience 98

Customer Experience Management Payment Services Clienteling 98

Retail TouchPoints

DECEMBER 18, 2020

Stylists pre-select items based on clients’ needs and preferences and then fill virtual shopping carts for them to review. Key features include one-click checkout for pre-filled shopping carts, expanded payment options such as Alipay and WeChat Pay, a hassle-free returns process , and seamless omnichannel fulfillment options. “We

Payment Services 312

Payment Services Checkout Customer Experience Planning 312

A1 Retail

APRIL 21, 2023

As a seamless and fully circular service, it’s integrated offering of ‘Buy, Sell, Restore, Authenticate’ will enable its Yorkshire-based clientele to enjoy fashion more consciously by prolonging the life of their luxury handbags, shoes, luggage and leather clothing whilst boosting the region’s circular economy through its preowned resale service.

Clienteling 59

Clienteling Fashion Accessories Department Stores 59

Small Biz Trends

OCTOBER 21, 2021

Niche marketing entails channeling marketing efforts towards first identifying a particular type of clientele and their particular needs. By segmenting your clientele and pinpointing the type of clientele that is best suited to leverage your brand and products you can embark on a focused effort towards capitalizing on your efficiency.

Marketing 139

Marketing Payment Services Target Market Beauty and Health 139

Retail Next

MAY 17, 2020

Yes, some of the lowest hanging fruit has been picked – you can now return online purchases in-store (remember when that was a thing, having to return online purchases through the mail?), Ideally, a shopper can look up a store online before going out for a shopping trip, understand the occupancy level and trend (i.e.

Clienteling 98

Clienteling Specialty Retailers Consumer Returns 98

Independent Retailer

MAY 5, 2022

While there is no doubting the dramatic push toward ecommerce during the pandemic, that is not to say brick-and-mortar has become anywhere close to obsolete as consumers navigate the return to their ‘new normal.’ The high-end boutique caters to its clientele, who views shopping as an event. Catering to Luxury .

Boutique 52

Boutique Visual Merchandising Clienteling Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Storis

JANUARY 22, 2024

Additionally, as in-person shopping is expected to accelerate , furniture retailers can modernize store design to enhance the environment. They simply shop. AI Shopping Assistants For eCommerce shoppers, AI-powered online assistants are at the top of their wish list. It’s about amplifying each by fusing the two seamlessly.”

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Storis

FEBRUARY 23, 2020

For online shopping, this can include saving information such as their contact information or address, along with usernames and passwords. After any type of shopping experience, it is natural for people to have an opinion that they want to share. Create a Personable Shopping Experience for the Customer. Utilize Feedback Surveys.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

Inside Retail

OCTOBER 26, 2021

Bars, restaurants and shops are all preparing for a return to ‘normality’. In an effort to understand the factors shaping shopping patterns and preferences, there is no shortage of speculation as to what the future might hold. State borders are opening up. Schools are welcoming students back.

Clienteling 26

Clienteling Supermarket Shopping Returns 26

Inside Retail

APRIL 21, 2024

Home InStyle 2024, organised by the Hong Kong Trade Development Council (HKTDC) drew 1750 exhibitors, 70 per cent up on last year’s event, evidence that retail buyers and brands are returning to trade exhibitions.

Clienteling 264

Clienteling Marketing Consumer Accessories 264

365 Retail

NOVEMBER 13, 2023

Another instance is back-to-school shopping when children return to the classroom after summer. It’s human desire or need expressed through shopping that is considered to be seasonal demand. Climatic conditions favouring specific products is another example – think ice cream in summer or parkas and umbrellas in winter.

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52