Clienteling Returns Shipping Shopping 
Retail TouchPoints
JUNE 9, 2023
Consumers are becoming increasingly mindful about sustainability when it comes to shopping habits, and luxury retail is responding by investing in sustainable initiatives that will protect the environment while still allowing them to continue delivering luxurious items.
Small Biz Trends
DECEMBER 2, 2021
What happens when a customer returns an item they’ve purchased? Maybe the store will offer credit, or just maybe they will refuse the return entirely. If the store has a return policy, then the terms of any returns or exchanges are laid out clearly in advance, eliminating questions in the minds of customers and staff.
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Retail TouchPoints
FEBRUARY 12, 2024
Shopping is one of life’s simple pleasures. And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices.
Retail TouchPoints
JULY 12, 2021
Above all, they must keep the customer experience top of mind, and Amazon sets the benchmark for customer experience and expectations when it comes to online shopping. New Solutions for Ecommerce Fulfillment (and Returns). This allows your employees to pick directly into the box with pre-calculated dimensions and shipping weight.
Retail TouchPoints
JANUARY 20, 2022
For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Do they invest in automation technology to enhance data-sharing between sales channels?
Retail Focus
NOVEMBER 28, 2022
Many brands have taken one step further to focus on clienteling services to offer personalized experiences. To conclude, brands that aimed at investing more in the social variable have replicated the experience of shopping with friends through devices, like squad shopping and group buying. . Engaging the senses.
Retail TouchPoints
FEBRUARY 18, 2021
Less than half ( 48% ) of consumers who have already received the vaccine say they feel more comfortable shopping in stores now. Further, 96% of consumers say they will continue to take personal safety precautions while shopping. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return.
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