article thumbnail

How RM Williams boosts efficiency with its unified commerce platform

Inside Retail

Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment. Before NewStore, we had many disparate systems across the organisation.

article thumbnail

Suria KLCC’s CEO Andrew Brien on the importance of innovation in retail

Inside Retail

The management team ensures tenant compatibility with each mall’s identity through rigorous curation, blending both global and local brands to cater to their clientele’s varied needs. Such actions resoundingly echo our mutual commitment to waste reduction and responsible inventory management,” Brien added.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story.

article thumbnail

Managing retail touchpoints for a positive customer experience

Retail Focus

In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context. Brands ensure a frictionless journey “from and to”, at any time, from any location and through any device or touchpoint. . Acknowledging the power of technology .

article thumbnail

Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context. Brands ensure a frictionless journey “from and to”, at any time, from any location and through any device or touchpoint. . Acknowledging the power of technology .

article thumbnail

How Mistakes in Fulfillment Strategy are Hurting Your Retail Business

Retalon

The world’s most successful retailers don’t just choose one, they leverage a combination of strategies, based on the needs of their clientele: 1. Buy online pick up in store (BOPIS). BOPIS allows shoppers to purchase their item online and then pick it up in person at a brick-and-mortar location. Inventory Management Challenges.

article thumbnail

Health crisis: what impact on supply management in points of sale?

M19 Retail

Another trend is the downsizing or resizing of certain stores by reducing the surface area: the breadth of the resized store’s offer must then be reduced and adjusted to the store’s specific clientele. Retailers today group stores based on a combination of a limited number of attributes such as volume and location.