article thumbnail

The customer is in control: Here’s the new payment and checkout experience

Inside Retail

However, the past few years have also exposed what online shopping just cannot replicate – human interaction, experiential shopping and social connection. . “We Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout.

article thumbnail

#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience

Retail TouchPoints

Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. (No They offered a breadth of inventory that included fine jewelry, toys, sporting goods and electronics. At its peak, the company achieved more than $4 billion in annual sales.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5G in Retail: Creating the WOW factor

Retail TouchPoints

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Rivian , the all-electric pickup truck maker, recently launched its first retail hub with a lounge, garden, and library.

article thumbnail

Marketing With A Different Lens: What You Can Learn From Other Retail Verticals

Retail TouchPoints

Back-to-school shopping peaks in August. Back-to-school shopping trends will take shape as states decide when and how to reopen schools. The good news is that many digital retail marketers are successfully operating with agility. Learn From: Sporting Goods. Prime Day and its halo effect mark July.

Marketing 253
article thumbnail

How to Create Immersive Retail Experiences

Retail TouchPoints

This entertains the customers and establishes a brand connection during the checkout downtime or while the product is being gift-wrapped. Furthermore, content and advertising can be adapted to the location of the digital touchscreen, i.e. shoe brands in the shoe department, sports equipment in sporting goods, etc.,

article thumbnail

Retail Media will add Fuel to the Fire for M&A in AdTech

Retail TouchPoints

Consulting firm BCG estimates that in 2021 , 68% of Amazon’s overall profits came from advertising with related operating margins of 75%. The brick-and-mortar stalwarts of Target, Kroger and DICK’S Sporting Goods have all piled into retail media, as have digital-only players such as Instacart, Wayfair and Gopuff.

article thumbnail

6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands.