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Panic buying is back. Are supermarkets better prepared?

Inside Retail

Videos and images of bare toilet paper shelves have once again surfaced online as consumers fall into old habits, forcing supermarkets to bring back purchase limits on high demand items. Varying approach from supermarkets . In the last week alone, 17 Woolworths supermarkets have been listed as Covid-19 exposure sites.

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What Rewe’s hybrid concept says about the future of checkout-free stores

Inside Retail

Powered by Trigo, the store is based on a hybrid model, where customers can either choose to go through a conventional checkout process, or have a frictionless experience using the latest camera and sensor technology. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store.

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Albertsons to Launch Smart Shopping Carts at Select Stores

Retail TouchPoints

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. In October 2021, online grocery platform Instacart moved deeper into supermarket technology with the acquisition of Caper. in a statement.

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One of every four shoppers say shoplifting is justifiable, survey shows

Inside Retail

However, 44 per cent of the participants said that it is justifiable to taste a fruit in a supermarket without buying it. In addition, 40 per cent said that it is justifiable to take supplies from the place of employment while 37 per cent believe it is justifiable to scan items as cheaper items when using self-checkout terminals.

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What is the future of customer service in an automated world?

Inside Retail

The way things used to be in service, before many technological innovations kicked in, is almost unimaginable now; and perhaps we wouldn’t choose to return to that. Take the mundane activity of going to a supermarket. In 2019, a Dutch supermarket introduced slow checkouts for lonely elderly people who want to talk to someone.

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“Back to what good looks like”: The ups and downs of Woolworths’ FY23

Inside Retail

Australian retail giant Woolworths Group reported solid FY23 results on Wednesday , showcasing the supermarket sector’s resilience in the face of dropping consumer spend. Earnings before interest and tax (EBIT) from the company’s Australian supermarkets rose 19.1 per cent over the financial year to $2.8 per cent to $249 million.

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Tesco plans first checkout-free stores and sees normal shopping patterns return

365 Retail

Tesco is set to launch its first checkout-free store following a successful trial for staff at its head office over the past year. Some commentators had raised concerns that supermarkets would take a hit from the reopening of non-essential retailers, and with restaurants, bars and cafes welcoming back customers in the past two months.