Retail Focus

JULY 17, 2025

The temperatures might be hotting up, but the majority of e-commerce businesses will now be planning for the winter months, with Black Friday always a key revenue driver. Such insights will be invaluable to retailers planning ahead for November and December 2025. Key findings: Black Friday 2024 saw a 3.1% growth, and a 3.8%

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Merchant Services Checkout Planning Promotions 148

Retail TouchPoints

JUNE 30, 2025

While card- and cash-based transactions aren’t going away, merchants will certainly need to plan for a future in which consumers in certain markets prefer to use alternative payment methods (APMs) to make purchases in-store or online. billion in 2025 to $911.8 billion by 2030, at a CAGR of 10.2%

Merchant Services 214

Merchant Services Payment Services Checkout Consumer 214

Retail TouchPoints

JULY 7, 2025

Three Disruptors that Break Checkout Without Warning Behind every unexpected drop-off is a gap between what the customer expects and what the system delivers. When a user heads to checkout, they’re at their hottest point of intent. So a user adds what they need, goes to checkout and gets asked to log in.

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Checkout Drop-Shipping Promotions Fulfillment 147

Retail TouchPoints

NOVEMBER 7, 2024

Instacart also is planning to extend pick-to-light to its Caper Carts smart carts, which will enable customers to have shelf labels flash for items — whether from their shopping list or an ad or coupon they see — directly from their cart. locations in August 2024.

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Fulfillment Supermarket Grocer Store Operations 278

Retail TouchPoints

DECEMBER 11, 2024

Additionally, the checkout process must remain consistent whether consumers are shopping in-store, online or using the retailers app. According to a recent Vertex survey, 77% of consumers plan to shop more online or a mix of online and in-store, so this surplus of product is likely to be shipped to multiple addresses, even within one order.

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Point of Sale Checkout Returns Shipping 274

Retail TouchPoints

FEBRUARY 6, 2025

Critical milestones in the journey are no longer confined to a traditional retailers ecommerce site or checkout cart. Airwallex data also shows that despite ever-shifting market conditions, most global consumers (54%) plan to increase their cross-border purchasing over the coming months. billion site visits in August 2024 alone.

Merchant Services 180

Merchant Services Payment Services Social Commerce Shopping 180

Retail TouchPoints

FEBRUARY 5, 2025

Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase. While valuable for future planning, they often reflect post-purchase feedback rather than emotions experienced in the moment.

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Customer Experience Promotions Checkout Planning 270

Retail TouchPoints

JANUARY 2, 2025

billion Kroger-Albertsons tie-up as well as the November 2024 end of a planned Capri Holdings and Tapestry merger. Walgreens Agrees to $192.5M Settlement with Shareholders Over Failed Rite Aid Merger (Oct. consumers wallet.

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Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

NOVEMBER 28, 2024

Younger generations, especially millennials, increasingly rely on their digital wallet alone, with 28% (up from 25% in 2022 and 22% in 2021) planning to pay for gift purchases in 2024 using digital wallets. Mobile wallets and contactless payments offer a faster and more streamlined checkout experience.

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Merchant Services Payment Services Shopping Checkout 298

Retail TouchPoints

NOVEMBER 19, 2024

DoorDash also has introduced a one-year discounted DashPass plan for SNAP/EBT recipients for $4.99 Now, shoppers can add items from multiple nearby stores prior to checkout, bundling them into a single order. per month, offering $0 delivery fees and lower service fees on eligible orders.

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Merchant Services Shopping Payment Services Checkout 276

Retail TouchPoints

JULY 10, 2025

That includes maintaining reliable NFC terminals in-store, enabling QR code payments where appropriate and ensuring online checkouts are mobile-responsive and friction-free. A cumbersome checkout experience could quickly lead to cart abandonment, especially among younger customers who are used to instant app-based interactions.

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Merchant Services Payment Services Checkout Social Commerce 165

Retail TouchPoints

JANUARY 13, 2025

To begin to address the issue holistically, retailers must aim to ensure that the right products are being targeted to their customers and that products meet their expectations before they even hit the checkout button.

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Returns Social Commerce Checkout Shopping 298

Retail TouchPoints

FEBRUARY 19, 2025

If you’re planning a pop-up, here are four key legal and business factors to keep in mind: 1. Brands should be aware of: Sales tax registration in new jurisdictions where they plan to sell products. Create a seamless purchasing experience, whether through mobile checkout, online reservations or exclusive memberships.

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Fashion Checkout Planning Promotions 179

Inside Retail

JULY 9, 2025

We will be watching our Canberra trial very closely with plans to scale in the near future.” Each digital move, from checkout upgrades to delivery trials, has been tightly scoped and operationally efficient. The trial follows Aldi’s adoption of self-checkout kiosks, starting in 2021 with 10 stores across New South Wales.

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Supermarket Checkout Kiosk Shopping 230

Retail TouchPoints

JUNE 26, 2025

Shoppers will soon expect AI-driven conversations that effortlessly guide them from discovery to purchase, without the friction of traditional navigation and checkout processes. These technologies create personalized, conversational buying experiences, significantly reducing the need to navigate traditional ecommerce storefronts.

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Social Commerce Checkout Consumer Shopping 147

Retail Focus

FEBRUARY 4, 2025

Predictive analytics provides retailers with a data-driven approach to demand planning and inventory management. Checkout-free stores powered by computer vision AI eliminate checkout lines and scan purchases automatically. Increased Automation Automating manual, repetitive tasks is a key application of AI in retail.

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Inventory Management Markdowns Checkout Customer Experience 163

Retail Focus

JUNE 5, 2025

Add in-store pickup options, digital loyalty cards, a mobile app that works in the same way, and a mobile checkout, and you’ve got a mighty omnichannel experience. Here you can arrange click-and-collects, use it to scan barcodes in-store for speedier checkouts, while also connecting to the in-store Wi-Fi.

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Checkout Promotions Planning Marketing 130

Retail TouchPoints

JULY 11, 2025

They must guide users effortlessly from discovery to checkout, while fostering trust, loyalty and long-term engagement along the way. A sleek front end won’t solve underlying issues if the user experience hasn’t been carefully planned. Success lies in designing digital journeys that do more than look good.

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Merchant Services Payment Services Checkout Inventory Management 147

Retail TouchPoints

MARCH 7, 2025

Reward Actions Both Before and After the Purchase Discounts tend to be a one-and-done proposition, effectively beginning and ending at checkout. By building your promotional plans around digital incentives instead of discounts, youll end up with the win-win of better value for both you and your customers.

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Payment Services Promotions Checkout Planning 262

Inside Retail

JUNE 10, 2025

The Albanese government’s plan to hold a productivity roundtable in Canberra this August has received strong support from retail associations. Regrettably, Australians see the cost at the checkout,” said Rodwell.

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Checkout Planning Marketing ATS 130

Retail TouchPoints

FEBRUARY 25, 2025

Will the item purchased arrive on time and as planned? Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand. Clean Address Data and Impact on Customer Satisfaction In online commerce, every transaction matters and represents a chance to show customers you care.

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Merchant Services Payment Services Supply Chain Management Shipping 179

Inside Retail

JULY 15, 2025

Then I had the chance to be on the shop floor and work the checkouts, and I still remember the buzz and excitement of an afternoon on the sales floor, chatting with customers about finding a different size and trying to locate it in the stockroom,” Tulip told Inside Retail ’s Amie Larter for the video series Retail Transformers. I loved it.

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Retail Gazette

JUNE 9, 2025

Related Story Matalan secures £25m to fuel store upgrades and digital transformation 22/04/2025 x 8:18 AM The revamp will include redesigned layouts with clearer department separation and more accessible services like fitting rooms and tills, alongside upgraded technology such as improved self-service checkouts in larger stores.

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Store Layout Checkout Fashion Customer Experience 109

365 Retail

JULY 10, 2025

The feature will be trialled from September in four selected stores through a friends and family test phase, with a broader phased rollout planned for next year. The new capability allows customers to scan products as they shop, view real time updates of their total spending and savings, and complete payment at a self checkout terminal.

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Payment Services Checkout Shopping Customer Experience 64

Inside Retail

FEBRUARY 26, 2025

Were very clear on what our priorities are, and thats getting the balance right between making sure that we have a great value proposition for customers and that were investing in the right places to help bring the cost down at the checkout for customers, stated Weckert. per cent to $739 million and earnings before interest and tax fell 14.2

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Supermarket Net Profit Checkout Consumer 147

Small Biz Trends

JULY 13, 2025

Optimized User Experience: A user-friendly website with seamless navigation, mobile compatibility, and efficient checkout processes directly influences sales and customer satisfaction. A well-executed marketing plan drives traffic and sales. Streamline the checkout process by minimizing steps and offering multiple payment options.

Payment Services 96

Payment Services Checkout Inventory Management Advertising 96

Theatro

OCTOBER 22, 2024

78% of Holiday Shoppers Concerned about Store Safety This Year, New Theatro Survey Shows Despite safety concerns, one in four shoppers say they plan to shop more in-person for holiday gifts–but with higher expectations, lower patience, and delayed purchases as economic pressures and tech annoyances loom large. consumers aged 18+.

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Shopping Customer Experience Planning Checkout 94

Small Biz Trends

JULY 19, 2025

Streamlined checkout experience includes options for discounts, refunds, and automatic sales synchronization. Comprehensive Payment Processing Square POS offers diverse payment options , allowing you to accept everything from credit cards to digital wallets, which makes the checkout experience seamless for your customers.

Payment Services 96

Payment Services Inventory Management Checkout Point of Sale 96

Small Biz Trends

JUNE 19, 2025

Solid Business Plan: A well-structured business plan outlines your goals, unique selling propositions, and operational strategies to guide your retail startup. Whether you’re a first-time entrepreneur or a seasoned business owner, a well-structured plan helps you navigate the complexities of launching your store.

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Store Layout Promotions Inventory Management Advertising 104

Inside Retail

JANUARY 13, 2025

Strand benefited from a streamlined checkout experience, resulting in a 70 per cent uplift in customers reaching checkout and a 35 per cent boost in session conversions.

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Merchant Services Telecommunications Checkout Point of Sale 130

Retail Gazette

APRIL 10, 2025

Customers can select the delivery option at checkout, with all customer service and communication remaining under the retailers branding. The Tesco Whoosh trial is the first step in what could be a wider rollout of the service across more locations in Ireland, with expansion plans in place for the future.

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Inside Retail

JUNE 12, 2025

This wasn’t a planned media buy – it was organic, user-driven buzz amplified by algorithmic force. That means optimising product listings and checkout processes for mobile shopping and developing a TikTok strategy. The retailer’s response? A smart pivot to embrace TikTok creators in its ongoing strategy.

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Retail Wire

JUNE 3, 2025

Embracing Digital Checkout Technology Per a separate report from Men’s Journal , Vachris hinted at new technology that will speed up and simplify member checkout during the company’s third-quarter earnings call. Then, without the need for a cashier, the app creates a QR code that is scanned at the exit to verify purchases.

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Payment Services Checkout Finance Location 100

Inside Retail

NOVEMBER 14, 2024

The platform allows you to effectively plan, execute, and continuously and incrementally optimise supply, demand, and logistics. Proactive planning and execution, driven by data-driven insights, will help retailers meet customer expectations and build a stronger foundation for year-round success.

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Fulfillment Returns Customer Experience Inventory Management 130

Small Biz Trends

JULY 14, 2025

Enhancing Customer Experience: A well-planned layout guides shoppers effortlessly through the store, encouraging exploration and engagement, ultimately leading to a more enjoyable shopping experience. Design pathways that guide shoppers naturally from entrance to checkout, encouraging exploration.

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Store Layout Customer Experience Visual Merchandising Boutique 84

Inside Retail

MARCH 26, 2025

Shopify has been a key part of our online growth, providing advanced analytics and insights for data-driven decisions, the ability to test and scale global opportunities quickly, a streamlined checkout and payment system and integrated subscriptions and loyalty program. This has given us the flexibility and tools needed to scale efficiently.

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A1 Retail

JANUARY 21, 2025

Two in five (42 percent) said that they often cancel plans due to difficulties in finding the right clothing. Informed by experts The collection builds on the success of Primarks first adaptive lingerie range, launched in January 2024, which was unveiled alongside plans to improve accessibility for customers and colleagues.

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Fashion Checkout Planning Shopping 105