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Black Friday 2025: New report gives e-commerce merchants critical insights

Retail Focus

In response, a new report has been published by Ecommpay, the inclusive global payments platform, providing vital insights into 2024 Black Friday trends to help merchants plan for this year. Bounce rates rose last year, basket abandonment improved slightly, and checkout abandonment stayed almost the same. growth, and a 3.8%

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Social Media Shopping: Overcoming the Trust Gap

Retail TouchPoints

In this article, I’ll explore the reasons behind this trust gap — especially when it comes to security and payment confidence — and share some thoughts about what retailers, social platforms and regulators must do to close it. Off-Platform Payment Links: Payment links are URLs that can be added to direct messages, stories or posts.

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Are stablecoins the future of retail payments? Experts weigh in

Inside Retail

The act, which has not yet been passed by the US House of Representatives, would create a pathway for banks, fintech firms and big-box retailers, such as Amazon, to issue their own stablecoins or weave them into their current payment platforms. They’re merchant instruments that lower retail costs. What are stablecoins?

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Visa, Mastercard, PayPal Dive into Agentic Era with Tools that Help Consumers ‘Use AI to Buy’

Retail TouchPoints

Payment providers are banking on the fact that millions of people will soo n rely on AI to find the perfect sweater, research a new vacation spot or handle their weekly grocery shopping and they want in on the action. These agents will need to be trusted with payments, not only by users, but by banks and sellers as well.

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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

In this quest for data-driven precision, merchants must understand the power of the address and its immense strategic value. Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand.

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Beyond Design: How Smart UX Drives Retail Ecommerce Success

Retail TouchPoints

They must guide users effortlessly from discovery to checkout, while fostering trust, loyalty and long-term engagement along the way. The merchants winning in this space are those that go beyond design and invest in systems that are smart, connected and constantly improving. Can users quickly locate in-store availability?

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Research uncovers the habits of consumers using BNPL. Hint: They spend more

Inside Retail

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?