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Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

From the moment a product enters the store via a delivery to the moment it exits the store through the checkout, there is very little data that retailers can leverage to make decisions. consumers would question their loyalty to a supermarket if out-of-stocks became a regular occurrence, the Retail Insight survey suggests.

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FMI conference probes implications of artificial intelligence

Mass Relators

The multifaceted picture that emerged was intended to serve as a starting point for ongoing dialogue about the evolution of the supermarket channel, and highlight opportunities to forge dynamic new partnerships. Sarasin noted that supermarket operators and CPG suppliers are already at work leveraging the power of technology.

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Top technologies for in-store analytics

Shopper Motion

A trip to a retail store isn’t just only about the items the shopper brings to the checkout counter, there is also the vast amount of data that includes the shopping experience as a whole. Some retailers have taken to installing an infrared sensor at the store entrance to count visits. dwell time, waiting time, etc.)