Retail TouchPoints

OCTOBER 16, 2020

Getting your buyers through the checkout page is only half the battle. Does your order fulfillment strategy live up to your customers’ expectations? According to a survey, almost 84% of a company’s existing customers state that they won’t return to the brand after one poor delivery experience. What Can You Do?

Shipping 289

Shipping Merchant Services Fulfillment Checkout 289

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

Merchant Services 270

Merchant Services Fulfillment Checkout Location 270

Retail TouchPoints

AUGUST 7, 2023

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Doubling down on merchants outside of China.

Merchant Services 235

Merchant Services Drop-Shipping Shipping Payment Services 235

365 Retail

NOVEMBER 20, 2023

This partnership will empower Adobe Commerce merchants to scale their direct-to-consumer (DTC) businesses to more than 200 countries internationally. “ This partnership will empower Adobe Commerce merchants to scale their direct-to-consumer (DTC) businesses to more than 200 countries internationally. “

Merchant Services 57

Merchant Services Payment Services Checkout Fulfillment 57

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Emphasized in an article from the New York Times Magazine last fall, Shopify’s key to success has been putting the merchant first. .

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Merchant Services Payment Services Fulfillment Shipping 248

Mass Relators

APRIL 20, 2022

SEATTLE — Amazon Prime will soon offer members to get perks like free delivery even when they are shopping from other online merchants. “We Members will have the flexibility to shop from merchants directly, all while enjoying the fast, free delivery, seamless checkout, and easy returns they’ve come to know and love from Amazon.”.

Merchant Services 52

Merchant Services Payment Services ATS Fulfillment 52

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov. 17 from 3 to 3:30 p.m. NFT, cryptocurrency and metaverse reality check.

Merchant Services 325

Merchant Services Payment Services Consumer Beauty and Health 325

Retail TouchPoints

JULY 30, 2020

“However, what was interesting is the amount of money that’s going to be spent on things like subscriptions for educational services. As in previous years, mass merchants are poised to take the largest share of back-to-school and back-to-college sales, according to the Deloitte surveys.

Merchant Services 270

Merchant Services Advertising Apparel Planning 270

Storis

JANUARY 22, 2024

Retailers are also offering services within their spaces. Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services. Mobile POS eliminates these friction points while expediting checkout anywhere in a showroom. Take Amazon and Shopify.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail TouchPoints

MAY 2, 2023

It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. What happens next, by way of return experience, most certainly impacts whether they will purchase from your business again.

Customer Retention 271

Customer Retention Returns Merchant Services Shipping 271

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Are consumers returning products less often? Baird: A lot of store renovation efforts are being driven by the expanded role of the store. Did you open up the lifetime value of an existing customer?

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 303

Mass Relators

APRIL 28, 2022

With [Amazon Web Services] growing 34% annually over the last two years, and 37% year-over-year in the first quarter, AWS has been integral in helping companies weather the pandemic and move more of their workloads into the cloud. That was due to a $7.6 billion loss on its investment in the electric vehicle firm Rivian Automotive Inc.

Checkout 52

Checkout Merchant Services Fulfillment Location 52

Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority.

Merchant Services 269

Merchant Services Payment Services Marketing Drop-Shipping 269

Inside Retail

AUGUST 12, 2021

Southeast Asia’s leading online fashion and lifestyle retailer offers customers a world of payment options and a seamless shopping experience. Now, consumers who shop Zalora will have the ability to pay with any of their preferred local payment solutions at online checkout as part of a seamless shopping experience.

Merchant Services 130

Merchant Services Payment Services Checkout Fashion 130

Inside Retail

FEBRUARY 28, 2022

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. During this time, Merchgirls defaulted to manually fulfilling orders, requiring in-house staff to manage their bookings individually via phone and email with carriers.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Retail TouchPoints

OCTOBER 12, 2020

While they often produce higher revenues and improved profit margins, they also represent risk in the form of unsold inventory and expensive returns. It’s essential that websites and mobile commerce apps are designed well but also display accurate inventory readings and delivery dates, and offer simple and streamlined payment options.

Consumer 165

Consumer Merchant Services Payment Services Shopping 165

Retail Geek

MARCH 18, 2022

ShipBob is a tech-enabled third-party logistics provider (3PL) that fulfills e-commerce orders for direct-to-consumer brands. We discuss ShipBob’s origin story, how the e-commerce fulfillment industry has evolved, as well as the challenges and implications of Amazon and Shopify’s various fulfillment initiatives.

Merchant Services 52

Merchant Services Fulfillment Shipping Marketing 52

Retail Geek

OCTOBER 6, 2022

Services to other retailer. So instacart launched a whole sort of portfolio that they call the connected stores which are kind of all these back at back of house. [9:02] So instacart launched a whole sort of portfolio that they call the connected stores which are kind of all these back at back of house. [9:02]

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail Geek

JANUARY 22, 2021

The year of returns – “happy returns” – a startup raises $100M+ in space. for year of returns). Installment Payments heat up – At least one company is acquired (Affirm, Afterpay, Klarna, QuadPay, Sizzle) Yes (IPO’s). Fedex does something drastic – buy eBay? Merge with Alibaba?

Payment Services 73

Payment Services Drop-Shipping Merchant Services Returns 73

Retail Geek

APRIL 7, 2023

So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got. The thing that has grown a ton is you know shoptalk offers this Meetup service.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

JANUARY 12, 2024

E-com returns 10-15% growth rates. But most of TikTok shops and YouTube native checkout and these other experiences are what we would call video commerce. I think there’s use cases where native checkout in video makes a lot of sense.

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Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Geek

JUNE 11, 2021

Scot: [0:40] Hey Jason and welcome back Jason and Scot show listeners here at the Jason and Scot show headquarters we are always on the lookout for exciting new startups that are innovating around some of our favorite topics of e-commerce payments. Jason: [8:30] It’s crazy that 400 million a year is like a starter merchants.

Merchant Services 95

Merchant Services Payment Services Management Drop-Shipping 95

Retail Geek

APRIL 8, 2022

It felt pretty normal which was awesome and one of the best things about shoptalk normally is the networking and catching up with friends and I feel like that was in full effect and, extra fulfilling this year because you know I just got to see a bunch of people that I enjoy spending time with that I hadn’t gone to Sea in a couple of years.

Payment Services 59

Payment Services Merchant Services Consumer Fulfillment 59

Retail Geek

MAY 28, 2021

The more reasons Amazon has for people that join Prime the more money they make on this whole ecosystem of services around Prime and it’s. Approved and and this one will have to go through that process as well a minor fun fact there. Um even the process of Defending themselves or settling this suit they.

Merchant Services 92

Merchant Services Apparel Shipping Marketing 92

Retail Geek

FEBRUARY 28, 2023

Scot: [6:16] Should be over should be like part of the onboarding. So it’s an area where companies are looking to save money very quickly because you’re not locked into certainty or anything like that like you would, be with some software as a service platforms. Jason: [33:04] The for Sheehan.

Apparel 52

Apparel Drop-Shipping Social Commerce Shipping 52