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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

“If [a shopping center] has that broad group of tenants, someone might stop by the grocery store after they dine, or say ‘Oh, I do need a new pair of shoes.’ That’s where property owners need to be focused.” Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

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How to Manage Your Retail Operations When You’re in Growth Mode

Wiser

Track the factors behind positive shopper experiences within your stores. . Efficient checkout lines. . Five Below’s dedication to listening to customer feedback led to an increase in sales, net income, and more store openings. Ultimately, there is still a definite need for physical retail stores of all categories.

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Good. Different? Aldi follows rivals on self-service and e-commerce

Inside Retail

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. I suspect they’ll progress that across their fleet of stores in the coming years,” Mortimer said.