Retail TouchPoints

FEBRUARY 21, 2024

The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time. Reducing the costs of online fulfillment and returns will be a key focus in doing so. Bean – which once guaranteed lifetime returns – are now charging $6 for mail-in returns.

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Shipping Drop-Shipping Returns Comparison Shopping 229

Mass Relators

OCTOBER 25, 2023

As omnichannel shopping continues to grow, the volume of returns increases along with it. Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process. The increase of returns has impacted retailers globally, growing to $1.8T

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Checkout Payment Services Shrinkage Returns 52

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

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Fulfillment Payment Services Inventory Management Shipping 41

Retail TouchPoints

JUNE 8, 2021

Many factors can contribute to a consumer’s decision to abandon a full shopping cart before checking out. Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. trillion in lost sales annually.

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Shipping Checkout Fulfillment Comparison Shopping 183