Checkout Comparison Shopping Customer Experience Fulfillment 
Retail TouchPoints
FEBRUARY 21, 2024
With rising fuel prices, supply chain and logistics challenges, and higher labor and production costs, retailers are struggling with how to efficiently deliver a high volume of goods to consumers who have quickly become accustomed to seamless purchasing experiences. This issue isn’t just plaguing U.S.-based based retailers either.
Mass Relators
OCTOBER 25, 2023
As omnichannel shopping continues to grow, the volume of returns increases along with it. Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process. The increase of returns has impacted retailers globally, growing to $1.8T
Retail TouchPoints
JUNE 8, 2021
Many factors can contribute to a consumer’s decision to abandon a full shopping cart before checking out. Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. trillion in lost sales annually.
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