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Fleeting beauty: Inside the downward spiral of BWX

Inside Retail

To say health and beauty conglomerate BWX has had a difficult few years could be an understatement. After purchasing hundreds of millions of dollars’ worth of successful beauty brands and platforms, the business, which was valued at $860 million five years ago, is now worth about $36 million. It’s a long story. What went wrong?

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Sensible gifting took centre stage as consumers embraced practicality this Christmas

Retail Focus

New data from leading eCommerce provider Visualsoft saw that while overall Christmas revenue dropped by 4% compared to 2023, average order value (AOV) rose by 21%, reflecting the growing impact of thoughtful shopping and retailer incentives. Electrical goods saw a 56% increase in revenue, with practical goods winning out.

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How online retailer Style Story is riding the K-beauty wave

Inside Retail

Style Story founder Lauren Lee discovered her love of Korean beauty products as an exchange student in 2011, which inspired her to launch her own e-commerce business back home in Brisbane, Australia. “On I knew that they would love the ingredients, formulas, approach and purpose of K-Beauty as well.”.

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Australia’s Top 50 People in E-Commerce for 2025 revealed

Inside Retail

Guy Nappa co-founder and COO at Oz Hair & Beauty tops the rankings of Inside Retails 2025 Top 50 People in E-Commerce, presented by Australia Post. Nappa first started working at Oz Hair & Beauty as a warehouse packer during school holidays and officially joined the business as a partner in 2015.

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Marketplace Medcart chalks up $10 million in first-year sales

Inside Retail

Australian health and medical start-up Medcart has achieved $10 million in annual sales in less than 12 months. The website allows pharmacy, health and medical providers to display their products along with images, descriptions and prices. There was no mechanism to assist staff in locating manufacturers and placing PPE orders.

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Glossier preparing for Down Under debut

Inside Retail

Glossier is getting ready to make its bricks-and-mortar debut in Australia, only a decade after the cult-favourite beauty brand launched in the US. After years of fanmail, the DTC beauty brand began shipping products from its online stores to Australian beauty consumers in October 2023.

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The strategy behind Chemist Warehouse’s online marketplace launch

Inside Retail

Chemist Warehouse announced the launch of an online marketplace last week in an effort to expand its online presence in the pharmacy, health and beauty categories. Marketplacer, which has been helping retailers build their own marketplace offerings for six years, has benefited from the uptake of online shopping over the last few years.